Vinfen

Program Manager

• Oversee the clinical, financial, and administrative operation of a GLE/SIE mental health services program
• Promote residents' engagement, housing permanency, community tenure, self-sufficiency, and successful completion of residence tenure
• Manage residential site systems, procedures, regulations, quality improvement initiatives, intakes, and discharges
• Coordinate transitions with the Team’s Housing Coordinator
• Create a welcoming, respectful, and valued helping environment for residents, families, friends, and other supports
• Coordinate Treatment Plan interventions and ensure completion of non-clinical interventions
• Implement Safety Plans and Crisis Prevention and Response Plans
• Monitor documentation quality, Medicaid Rehab Option standards, evidence-based practices, and staff training needs
• Support Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, WRAP, Seeking Safety, and Cognitive Behavioral interventions
• Manage DMH licensing, Medication Administration Program compliance, resources, budgets, expenses, and billing information
• Manage adverse events, incident reporting, corrective actions, Human Rights policies, residence maintenance, repair, and safety
• Maintain relationships with neighbors and other service providers
• Hire, orient, supervise, evaluate, and provide feedback to residential staff; conduct corrective action when needed
• Manage relief and overtime resources and implement staff retention, recognition, awards, and career development initiatives
• Maintain required performance measures and thorough documentation of resident needs and services
• Promote access to healthcare, employment, and education services
• Participate in the regional GLE/SIE Program Director Community of Practice Workgroup
• Provide on-call coverage as assigned
• Perform other related duties as assigned

Program Director, Mental Health Services

• Oversee operational, financial, and administrative operations of residential programs serving adults with brain injuries
• Direct and manage program staff activities and hire appropriate staff
• Manage staff performance through direction, training, coaching, recognition, performance reviews, career development, counseling, and corrective action
• Conduct timely intake procedures and initial assessments of prospective persons served
• Supervise staff on treatment/support plans, interventions, and rehabilitative strategies
• Assist with comprehensive assessments and participate in internal and external treatment-planning meetings
• Research housing and subsidy opportunities and assist with applications and required documentation
• Foster outreach and relationships among persons served, family, and friends
• Resolve problems for staff and persons served
• Promote teamwork and leadership in work groups
• Communicate updated policies and directives to staff
• Ensure timely completion and quality of clinical, recordkeeping, and service/support/action-plan documentation
• Ensure compliance with quality, licensing, certification, accreditation, and program standards
• Develop and manage adherence to program budgets
• Ensure collection of program fees and service-delivery data
• Represent Vinfen with professional, trade, regulatory, and funding-source organizations
• Serve as a resource for staff, families, neighbors, public officials, and other providers
• Manage adverse events and ensure corrective actions are implemented and reported
• Respond to data collection and reporting requests
• Ensure program quality, goal achievement, and quality improvements
• Provide on-call backup and on-site support/intervention when necessary
• Store, administer, document, and dispose of medication in accordance with MAP requirements and company policy
• Maintain and enhance staff knowledge of human-services issues, trends, and techniques
• Ensure maintenance and safety of physical sites
• Perform other related duties as required

Program Director II – Brain Injuries

Counselor

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served.
• Teach skills to enhance independence and quality of life.
• Ensure a safe, secure, and clean residential environment.
• Assist in implementing treatment programs, including ISP/PSTPs and clinical programs.
• Participate in the treatment planning process as needed.
• Maintain records, collect behavior and academic data, and maintain progress notes.
• Document incidents, programs, and routine activities in a communication log.
• Train and support persons served with ADLs including showering, hygiene, dressing, and household chores.
• Conduct and document fire and safety training.
• Monitor physical and emotional needs and report changes to the supervisor.
• Store, administer, document, and dispose of medication consistent with MAP requirements, funding regulations, and company policy.
• Participate in mandated training and staff meetings and assist with new-staff orientation.
• Ensure compliance with internal and external regulatory bodies and company policies.
• Perform hands-on program tasks, including housekeeping, snow shoveling, garbage removal, and transportation as necessary.
• Maintain required staff-to-person-served ratios and provide last-minute coverage as required.
• Provide physical intervention and/or first aid during behavioral or medical emergencies.
• Serve as a reporter to the Disabled Persons Protections Commission.
• Remain awake, alert, and dressed throughout the entire shift.
• Perform other related duties as required.

Awake Overnight Residential Counselor

Manager

• Oversee nursing services for Youth CCS and Adult CCS units
• Provide 24/7 oversight of the medical and clinical aspects of the CCS units with the Program Director
• Direct and manage RNs, LPNs, Certified Medical Assistants and MAP-certified staff
• Screen and hire nursing staff in collaboration with leadership
• Manage staff performance through direction, training, coaching, recognition, performance reviews, counseling and corrective action
• Provide clinical and nursing support and supervision
• Plan and conduct monthly nursing meetings
• Delegate nursing care assignments with the Prescriber and Program Director
• Conduct timely client intakes and initial holistic assessments
• Provide first aid and respond to urgent or acute care matters
• Deliver comprehensive assessment, care planning, interventions and care coordination
• Address clients' medical and mental health care needs
• Supervise staff regarding medical and psychiatric needs, treatment plans and interventions
• Coordinate multidisciplinary care planning and community specialist referrals
• Advocate for clients and, for youth CCS, families and parents
• Provide psychoeducation on medication management, health and wellness
• Facilitate discharge and comprehensive continuing-recovery planning
• Resolve staff and client problems with community resources
• Serve as preceptor, role model and change agent
• Draft and implement nursing policies and procedures
• Ensure timely, accurate and compliant client documentation and recordkeeping
• Ensure medication security, administration, documentation and disposal comply with regulations and MAP protocols
• Ensure compliance with licensing, certification, accreditation and internal quality standards
• Represent Vinfen in professional, regulatory and funding-source organizations
• Manage adverse events, medication occurrences and critical incidents
• Schedule nursing, CMA and on-call coverage and provide backup support
• Recommend physical-site maintenance and safety improvements
• Perform other related duties as required

Community Crisis Stabilization Nurse Manager

Clinical Supervisor

• Provide clinical oversight, training, and support to CBHC and Vinfen Outpatient Clinicians
• Offer youth- and family-focused consultation and training to CBHC and VBH teams
• Provide weekly clinical supervision to assigned clinical staff and interns
• Facilitate Clinical Rounds and monthly group supervision
• Ensure MDT reviews occur within expected timeframes and client charts comply with clinic, DPH, and CARF requirements
• Participate in Quality Improvement and Utilization Review activities
• Communicate and network with youth-focused community partners
• Onboard and train clinical staff
• Develop child- and family-focused group programming
• Work with the training coordinator to ensure clinicians are trained in child, youth, and family-focused Evidence Based Practices
• Participate in back-up on-call rotation
• Assist the Director of Quality in reviewing record requests
• Participate in the professional development of licensed clinicians
• Carry an assigned caseload and meet productivity targets of 10 hours per week or one weekly group consistently attended by 10 or more people
• Perform other related duties as required

Youth and Families Clinical Supervisor, MA, BHAS

Assistant

• Assist with activities of daily living according to treatment plans and ISPs, including vital signs, laundry, toileting, showering, dressing, shaving, wound care, foot care, skin checks, community membership, and passive range of motion exercises
• Monitor individuals for changes in physical, mental, or emotional status
• Administer medication and treatments according to MAP guidelines and Vinfen policies
• Provide for nutritional needs
• Transport, assist, and accompany individuals to medical, dental, and other appointments
• Maintain safe, clean, welcoming, and respectful individual rooms and common areas
• Document nursing care, medication administration, daily shift notes, and maintain accurate confidential records
• Follow incident reporting and medication error procedures
• Communicate client status changes with managers, staff, families, guardians, and colleagues
• Safely operate and maintain wheelchairs, Hoyer lifts, walkers, glucometers, nebulizers, oxygen, and other medical equipment
• Provide opportunities for participation in home, program, and community events
• Encourage and respect individual preferences and choices
• Advocate for individuals served
• Develop relationships with individuals, families, guardians, and significant others
• Collaborate with Vinfen departments, outside agencies, and community providers
• Attend and participate in staff, training, and community meetings
• Act as a positive role model
• Assist with orientation of new staff
• Adhere to Vinfen policies and procedures and perform other assigned duties

Program Director, Mental Health Services

Program Director II – Brain Injuries

Awake Overnight Residential Counselor

Community Crisis Stabilization Nurse Manager

Youth and Families Clinical Supervisor, MA, BHAS

Certified Nursing Assistant, Brain Injury