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ZT SystemsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract administration and commercial operations, with a strong focus on managing customer onboarding processes and ensuring compliance with contractual obligations. Proficient in utilizing analytical skills to assess risks and develop actionable business solutions while collaborating effectively across multiple departments.
Highest-signal resume keywords
Contract AdministrationCommercial OperationsCustomer OnboardingAnalytical SkillsProject Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the primary commercial coordination resource and one-stop shop for customer onboarding, prototype requests, purchase orders, NRE tracking, certifications, and contract-related inquiries
- Lead customer onboarding and coordinate commercial agreement execution, ensuring contractual requirements are met before program launch and execution
- Partner with Sales, Finance, Legal, Engineering, Procurement, Supply Chain, Manufacturing, Operations, and Program Management teams
- Gather stakeholder input and coordinate commercial activities throughout the contract lifecycle
- Organize and prioritize commercial issues, decisions, approvals, and escalations
- Track contractual obligations, commitments, deliverables, amendments, renewals, milestones, approvals, and action items
- Maintain contract repositories, supporting documentation, and governance processes
- Support internal controls, audit readiness, and SOX compliance through contract administration and documentation
- Analyze customer agreements to identify risks, opportunities, dependencies, and business impacts
- Develop and maintain reporting and dashboards for contract status, obligations, customer commitments, NRE recovery, approvals, and commercial metrics
- Promote consistent contract terms, negotiation strategies, approval workflows, governance standards, and process discipline
- Collaborate with Legal and business stakeholders on contract negotiations, amendments, and interpretation of commercial terms
- Establish scalable processes and best practices to improve commercial governance, operational efficiency, and customer satisfaction
Requirements
What you’ll need- Bachelor's degree in Business Administration, Finance, Supply Chain, Operations, Engineering, Legal Studies, or a related field
- 5+ years of experience in contract administration, commercial operations, business planning, customer programs, sales operations, supply chain management, or related disciplines within a technology, manufacturing, or engineering-focused environment
- Strong understanding of commercial agreements, statements of work (SOWs), purchasing terms, manufacturing agreements, non-disclosure agreements, and customer onboarding processes
- Demonstrated ability to interpret contractual obligations and translate them into actionable business requirements for cross-functional teams
- Strong business acumen with an understanding of financial, operational, engineering, manufacturing, and supply chain considerations
- Experience managing complex projects and coordinating activities across multiple stakeholders and departments
- Exceptional organizational skills with the ability to prioritize competing demands and manage multiple customer programs simultaneously
- Strong analytical and problem-solving skills with experience identifying risks, trade-offs, and practical business solutions
- Excellent written, verbal, and presentation communication skills
- Advanced proficiency with Microsoft Excel, Power BI, contract lifecycle management tools, and enterprise business systems such as SAP, Oracle, or Workday
- Ability to operate independently in a fast-paced environment while influencing stakeholders at all organizational levels
- Experience supporting SOX controls, contract governance processes, audit requirements, or compliance initiatives is preferred
- Preferred: experience supporting large-scale technology, manufacturing, hardware, cloud infrastructure, data center, or OEM customer programs
- Preferred: MBA, PMP certification, Contract Management certification, or related professional credential
- Preferred: experience with contract lifecycle management (CLM) tools and commercial governance frameworks
- Preferred: background working with customer-facing commercial operations, business planning, sales operations, legal operations, or program management organizations
- Certain positions may require U.S. citizenship or nationality, U.S. lawful permanent residency, refugee or asylee status, or eligibility to obtain an export control license or license exception
Benefits
Comp & perks- Competitive base salary
- Performance-based annual bonus eligibility
- 401(k) retirement savings plan
- Tuition reimbursement for eligible education programs
- Comprehensive medical, dental, and vision coverage with access to leading providers
- Mental health resources and employee wellness support programs
- Company-paid life and disability insurance
- Paid time off (PTO) and company-paid holidays
- Parental leave and family care support programs
- Structured training programs and on-the-job learning opportunities
- Matching gifts and volunteer programs to support causes you care about
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Lifecycle ManagementCommercial AgreementsStatements Of Work (SOWs)Purchasing TermsManufacturing AgreementsNon-Disclosure AgreementsFinancial AcumenOperational EfficiencyRisk AnalysisProcess Improvement
Soft Skills
Organizational SkillsProblem-Solving SkillsCommunication SkillsStakeholder InfluencePrioritization Skills
Tools & Technologies
Microsoft ExcelPower BISAPOracleWorkdayContract Lifecycle Management Tools
Certifications & Qualifications
MBAPMP CertificationContract Management Certification
Industry Keywords
TechnologyManufacturingEngineeringSupply Chain ManagementAudit ComplianceSOX ComplianceCustomer ProgramsCommercial Governance