Account Manager

• Build trusted relationships with hospice customers and become a strategic partner in their long-term success
• Deliver an exceptional customer experience by understanding client needs and aligning Dragonfly Health solutions to support quality care and operational excellence
• Partner with Clinical Managers to promote appropriate medication utilization, patient care outcomes, and cost management initiatives
• Lead recurring business reviews by preparing meeting agendas, facilitating customer discussions, documenting action items, and ensuring follow-through
• Coordinate with Billing, Operations, Customer Service, Implementation, and other internal teams to resolve issues and deliver seamless service
• Support new customer onboarding, implementations, integrations, and post-go-live education
• Maintain accurate customer records, activities, and account plans within Salesforce
• Monitor account performance, utilization trends, and customer health to proactively identify opportunities, risks, and recommendations
• Collaborate with Sales to support customer growth, acquisitions, expanded services, and strategic initiatives
• Participate in customer education, conferences, and marketing events while serving as a trusted resource for clients and internal partners

• Manage and retain a book of personal lines clients while identifying growth opportunities
• Deliver timely client support through phone, email, and multiple communication platforms
• Communicate proactively with clients, underwriters, and carriers
• Analyze loss exposures and determine coverage needs
• Prepare proposals and present recommendations to clients
• Generate new business through cross-selling and account rounding
• Assist with coverage changes, billing issues, and day-to-day questions
• Complete policies, underwriting specifications, documentation, and analysis
• Review policies, endorsements, renewals, and audits for accuracy and completeness
• Issue certificates of insurance, binders, and other policy documents
• Develop marketing plans and proposals
• Liaise between clients and carriers
• Maintain relationships with insurance carriers and vendors
• Facilitate team meetings and strategy sessions
• Maintain accurate records in agency management systems
• Mentor junior team members and lead by example
• Maintain current industry, licensing, product, and regulatory knowledge

Senior Personal Lines Client Account Manager

• Lead the joint business planning process with the customer
• Develop and implement trade promotion strategies and tactical plans with the customer
• Monitor and update the customer's overall business plan
• Manage trade budgets, spending, and volume to achieve sales objectives
• Develop monthly forecasts of annual sales volume and margin contribution
• Analyze shipment, consumption, and inventory trends
• Identify profitable opportunities for incremental volume and evaluate forecast risks
• Develop and implement collaborative marketing programs aligned with brand and customer strategies
• Perform planning, business analysis, and problem-solving activities
• Communicate Purina brand strategies and tactics with the team and customer
• Implement Distribution, Shelving, Merchandising, and Pricing objectives with customers

• Drive sales results through strategic account plans and identification of key opportunities and stakeholders
• Drive product utilization in appropriate patients to achieve or exceed sales objectives
• Build and maintain professional relationships with healthcare professionals, hospital and transplant staff, and patient-care stakeholders
• Navigate complex hospital, academic-center, and transplant environments
• Handle customer questions consistent with product indication and sales training methodology
• Compliantly triage inquiries to appropriate internal partners
• Address customer needs and identify market dynamics and trends
• Develop local tactics supporting brand and corporate objectives
• Investigate account-target decisions affecting product access
• Develop plans to support patient access, including hospital formulary placement and EMR inclusion
• Maintain in-depth disease-state and clinical/scientific knowledge
• Collaborate with Market Access, Medical, Operations, Marketing, and Trade teams
• Maximize the territory budget and grow territory business
• Plan and execute local/regional exhibits, promotional speaker programs, and other compliant activities
• Represent Hansa at industry events, conferences, and networking opportunities
• Establish the initial sales foundation for a new kidney-transplant product launch
• Report to the Regional Business Director

Key Account Manager

• Build and maintain direct sales with small to medium-sized companies in a highly competitive market
• Create and implement business plans
• Build mutually profitable customer relationships
• Find new business opportunities and close sales independently
• Manage time, follow up with customers, and prioritize activities in an evolving market
• Help customers become more profitable using an understanding of accounting principles
• Travel throughout the Arizona/New Mexico territory an average of 2–3 nights per week
• Work successfully from a home office

Sales Account Manager – Dealer Sales

• Develop and execute Joint Business Plans with key retail customers to achieve mutual growth objectives
• Use syndicated data and category insights to influence assortment, pricing, promotion, and merchandising decisions
• Identify and sell in new item distribution opportunities to drive volume, share, and POD growth
• Build and maintain strategic relationships with retailer decision-makers, category managers, wholesalers, and key operational personnel
• Manage and understand the competitive landscape in the assigned market
• Partner with Category, Marketing, Revenue Management, Sales, field sales, and wholesaler teams to develop customer-specific growth strategies and ensure execution
• Field day-to-day wholesaler questions and work with strategic partners to resolve issues
• Provide reporting and insights to regional and office management
• Manage total accounts and communicate regional corporate programs and local brand promotions
• Evaluate strategies and action plans against allocated budgets and manage budgets
• Contribute to development and management of annual account plans
• Facilitate communication of wholesaler pricing to chain accounts
• Provide feedback to management on strategic opportunities
• Provide monthly reports on local chains and programming performance
• Coordinate with Marketing to develop chain-specific marketing and advertising plans
• Educate and influence corporate decision-makers on product promotions

Senior Key Account Manager

• Represent the SkinMedica, DiamondGlow, and Latisse brands
• Promote the product portfolio to targeted aesthetic customers within a designated geographical area
• Directly sell physician-dispensed skincare and skin resurfacing systems
• Execute pull-through programs and patient events
• Manage key resources and collaborate with high-performance selling teams
• Provide technical product and procedure expertise and competitive product differentiation
• Achieve assigned sales goals and execute the U.S. Sales/Marketing plan
• Drive adoption of the SKM Portfolio, including skin resurfacing equipment, topical skincare consumables, and SkinMedica products
• Collaborate with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other sales forces
• Complete required reports and comply with company policies
• Manage field assets, expenses, computers, and allocated equipment
• Consistently achieve sales quotas for skincare, consumables, and equipment
• Execute marketing plans, device placements, and product promotions
• Create call plans and manage new and existing customer relationships
• Demonstrate Dermalinfusion treatments and educate customers on proper techniques
• Assess customer needs, handle objections, deliver presentations, close sales, and follow up
• Support business development, account orders, office merchandising, and pull-through events
• Develop territory business plans using territory metrics
• Educate customers through individual and group presentations and training
• Communicate product differentiation and technical information across Allergan and competitive portfolios
• Provide feedback to marketing and articulate strategy to regional managers and team members
• Manage travel and expenses and allocate corporate resources and budgets
• Demonstrate integrity, adaptability, sound judgment, reliability, and collaboration

Strategic Account Manager

• Drive sales growth and successful adoption of CYKLX™ within Retina Specialty accounts
• Build relationships with healthcare professionals and practice stakeholders
• Deliver product and clinical education
• Execute territory sales strategies and manage territory planning and customer engagement
• Support ordering, billing, inventory, and reimbursement needs
• Analyze market, territory sales, and competitive activity trends
• Achieve and exceed territory sales goals, activity metrics, and distribution targets
• Execute selling tactics and promotional strategies to launch CYKLX™ to Retina Specialists in the buy and bill therapeutic injection market
• Conduct in-office visits, product detailing, and staff education
• Build consultative relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification, and billing personnel
• Assist with implementing intravitreal injection protocols incorporating CYKLX™ as a pre-injection anesthetic
• Represent the company at local society meetings, customer events, and territory educational programs
• Execute approved physician and staff educational programs and meetings
• Manage territory routing, call planning, frequency, and segmentation
• Maintain accurate CRM documentation, call notes, sampling logs, and customer data
• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, and cross-functional teams
• Provide voice-of-customer feedback to sales leadership, marketing, and medical teams
• Support national campaigns, sampling programs, pilot initiatives, and conference activities
• Maintain compliance with company policies, promotional guidelines, and regulatory standards
• Manage territory budget, including travel, samples, and promotional materials
• Participate in team trainings, national meetings, and skills development sessions
• Report directly to the Regional Sales Director, Retina

Retina Sales Account Manager

• Prospect and identify new providers, building trust and turning them into long-term referral partners
• Conduct in-person drop-ins, lunch-and-learns, and practice visits to share how Nabi supports patients
• Grow and nurture relationships with existing providers to drive a steady stream of patient referrals
• Demonstrate the value of Nabi’s model and streamline the referral process
• Collaborate closely with clinical and operations team members to ensure providers and patients have a smooth experience
• Manage the territory from a home base while making regular in-person provider visits, attending local events, and representing Nabi in the field

Territory Manager

• Build and nurture long-lasting customer relationships focused on retention, revenue, and relationship growth
• Lead onboarding and go-live readiness for new customers, including pickup schedules, communication channels, EDI requirements, and use of CCFS technology and services
• Work cross-departmentally to resolve customer concerns, maintain service levels, and ensure customer satisfaction
• Serve as the company-customer point of contact for escalated concerns and deliver strategic solutions
• Develop and execute account plans aligned with customer business objectives
• Establish proactive data analysis and monitoring processes for customer accounts
• Identify systemic operational defects using performance dashboards and customer feedback, and quantify impact and retention risk
• Develop and facilitate regularly scheduled Strategic Business Reviews with customers
• Perform other duties as assigned

Account Manager jobs in Arizona

Account Manager

Senior Personal Lines Client Account Manager

Account Manager

Key Account Manager

Sales Account Manager – Dealer Sales

Senior Key Account Manager

Strategic Account Manager

Retina Sales Account Manager

Territory Manager

Enterprise Account Manager