Account Manager

• Build and nurture multiple account relationships with Catholic parishes across the United States
• Serve as a contact for assigned Catholic parishes
• Plan and coordinate outreach efforts, value-added offerings, and key events at Catholic parishes
• Understand parish needs and ensure value and excellence in each experience
• Collaborate with channel leaders to schedule and customize offerings and impactful experiences
• Develop expertise in assigned markets, monitor emerging trends, proactively address opportunities, and troubleshoot account-specific issues
• Strategically reach out to parishes and document communications and results
• Execute outreach through mail, phone, email, and in-person meetings while documenting and monitoring progress in applicable systems and tools
• Build rapport and trust with integrity, transparency, and commitment to excellence
• Use a consultative selling approach and customize offerings
• Secure and schedule pastor-led appeals and other appeals for Unbound representatives
• Coordinate account-specific plans and tactics with channel leaders, outreach team members, marketing, and operations
• Troubleshoot issues and provide responsive follow-up
• Improve sales processes and refine prospecting and outreach strategies

Junior Account Manager

• Report to and collaborate with the Preacher Relations Director
• Build respectful relationships with Catholic priests representing Unbound at Weekend Assignments throughout the United States
• Recruit, screen, onboard, evaluate, support, and provide ongoing training to Unbound’s Catholic priests
• Support Unbound’s sponsorship growth through high-quality preaching and invitations to sponsor
• Maintain regular contact with preachers and presenters, providing support and encouragement
• Provide support by phone, email, and scheduled communications
• Communicate Unbound policies, goals, initiatives, and information
• Build relationships with preachers, presenters, pastors, and church staff nationwide
• Travel domestically to review presentations and provide feedback on message accuracy, quality, effectiveness, and sponsorship invitations
• Travel internationally and domestically to build relationships with preachers and sponsors and represent Unbound at conferences and engagement events
• Help maintain and update the Unbound Preacher’s Manual
• Coordinate and plan the annual preachers’ conference, including content, presentations, speakers, and event planning
• Assist with recruitment, selection, orientation, and follow-up training of new priests and presenters
• Assist with preacher documentation and other Preacher Relations Team responsibilities
• Travel approximately 15–20% of workdays, or 35–45 days annually

Preacher Relations Manager

• Lead, support, and develop a team of Enterprise Account Managers, Customer Service Representatives, and Data Analysts.
• Interview, hire, onboard, train, coach, and mentor team members.
• Lead weekly team meetings and conduct regular one-on-one coaching meetings.
• Support retention of key client relationships and identify expansion and revenue-growth opportunities.
• Build long-term relationships with enterprise client decision-makers and stakeholders.
• Serve as liaison between enterprise clients and franchise teams.
• Resolve escalated client concerns.
• Coach franchise partners and operations teams on service recovery, issue resolution, retention, and account growth.
• Lead and support Quarterly Business Reviews and strategic client conversations.
• Ensure account activity, service plans, and operational plans are accurately documented in the CRM.
• Oversee Master Service Agreement terms, renewals, price increases, and contractual requirements.
• Analyze account and departmental performance, identify trends, and refine strategies.
• Partner with Franchise Support, Legal, Operations, and Marketing.
• Improve policies, procedures, workflows, and service-delivery practices.
• Travel up to 30% to support client relationships, franchise teams, and business priorities.
• Perform other duties as assigned.

Director of Enterprise Account Management

• Set the strategic vision, priorities, goals, and long-term growth roadmap for Enterprise Account Management
• Lead, coach, and develop the Enterprise Account Management team
• Partner with field operations and franchise leadership to align enterprise account growth with operational capacity, service standards, and client expectations
• Oversee the enterprise account pipeline and processes for lead qualification, conversion, onboarding, expansion, retention, and renewal
• Own department budgeting, forecasting, P&L performance, profitability, and revenue targets
• Build and maintain executive-level relationships with enterprise account decision-makers
• Identify opportunities to expand the number and value of locations awarded within existing enterprise client relationships
• Evaluate market trends, customer needs, competitive positioning, and growth opportunities
• Ensure high-quality, consistently executed Quarterly Business Reviews
• Represent City Wide’s enterprise solutions with key national and regional accounts
• Collaborate with Marketing, Legal, Franchise Support, Operations, and other internal partners to deliver a consistent client experience
• Establish, monitor, and report key performance indicators to executive leadership
• Strengthen franchise engagement and confidence in the Enterprise Account Management program
• Travel approximately 30% to support enterprise customers, franchise partners, strategic meetings, and team development
• Drive revenue growth, retention, renewal, satisfaction, expansion, team performance, franchise engagement, budget performance, forecast accuracy, profitability, and revenue-target achievement

Vice President, Enterprise Account Management

• Maintain partnerships between the health plan and contracted provider networks
• Build client relations to ensure delivery of the highest level of care to members
• Engage providers on network performance opportunities and solutions
• Provide consultative account management and accountability for issue resolution
• Drive optimal contract incentive performance, quality, and cost utilization
• Serve as primary contact and liaison between providers and the health plan
• Triage provider issues to internal partners
• Respond to external provider-related issues
• Investigate, resolve, and communicate provider claim issues and changes
• Enter provider-related demographic information changes
• Educate providers on referrals, claims submission, website usage, EDI solicitation, and related topics
• Perform provider orientations and ongoing education
• Write and update orientation materials
• Manage network performance for assigned territory
• Evaluate provider performance and develop strategic improvement plans
• Drive improvement in Risk/P4Q, HBR, HEDIS/quality, cost, and utilization
• Complete special projects and other assigned duties
• Comply with all policies and standards

Provider Engagement Account Manager

• Maintain partnerships between the health plan and contracted provider networks
• Build client relations to support the highest level of care for members
• Engage providers on network performance opportunities and solutions
• Provide consultative account management and accountability for issue resolution
• Drive performance in contract incentive performance, quality, and cost utilization
• Serve as primary provider contact and liaison with the health plan
• Triage provider issues to internal partners for resolution
• Respond to external provider-related issues
• Investigate, resolve, and communicate provider claim issues and changes
• Enter provider demographic information changes
• Educate providers on referrals, claims submission, website usage, EDI solicitation, and related topics
• Conduct provider orientations and ongoing education
• Write and update orientation materials
• Manage network performance for the assigned territory
• Evaluate provider performance and develop strategic improvement plans
• Drive improvement in Risk/P4Q, Health Benefit Ratio, HEDIS/quality, cost, and utilization
• Complete special projects and other assigned duties
• Comply with policies and standards

• Coordinate with Customer Managers to develop and execute business plans
• Build and manage strategic plans for respective retailers and wholesalers
• Align strategy and plans with Region Broker Managers and identify opportunities and threats
• Provide Customer Managers with planning analytics for category/line reviews and new item presentations
• Manage and provide visibility into trade funds
• Measure Customer Manager effectiveness
• Align with the Insights Lead and use insights across category/brand, consumer/shopper, and channel/retail dimensions
• Use syndicated and other data sources to manage and inform strategic and tactical trade plans
• Perform ad hoc financial and data analysis, including pre- and post-event analysis
• Develop customer-level distribution and merchandising targets with supporting insights and activation plans
• Attend customer sales calls with the Customer Manager Team when appropriate
• Develop and deliver content for the CROSSMARK Business Review process
• Build and maintain client plans in CROSSVIEW and the client’s Trade Planning System
• Perform other job-related tasks as directed by management

Business Account Manager, Senior

• Drive sales growth and successful adoption of CYKLX™ within Retina Specialty accounts
• Build relationships with healthcare professionals and practice stakeholders
• Deliver product and clinical education
• Execute territory sales strategies and achieve territory sales, activity, and distribution targets
• Execute selling tactics and promotional strategies to launch CYKLX™ to Retina Specialists in the buy-and-bill therapeutic injection market
• Conduct in-office visits, product detailing, and staff education
• Build consultative relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification, and billing personnel
• Assist with implementing intravitreal injection protocols incorporating CYKLX™ as a pre-injection anesthetic
• Represent the company at local society meetings, customer events, and territory educational programs
• Execute approved physician and staff educational programs and meetings
• Manage territory routing, call planning, frequency, and segmentation
• Analyze territory sales data, market trends, and competitive activities
• Maintain CRM documentation, call notes, sampling logs, and customer data
• Support in-office ordering, inventory, billing, and reimbursement
• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, marketing, medical, and cross-functional teams
• Provide actionable voice-of-customer feedback
• Support national campaigns, sampling programs, pilot initiatives, and conference activities
• Maintain compliance with company policies, promotional guidelines, and regulatory standards
• Manage territory budget, including travel, samples, and promotional materials
• Participate in team trainings, national meetings, and ongoing skills development sessions
• Report directly to the Regional Sales Director, Retina

Retina Sales Account Manager

• Retain and grow existing facility relationships through proactive customer support
• Sustain rapport with key accounts by identifying needs, anticipating opportunities, and delivering exceptional service
• Educate facilities on Aria Care Partners' mission, services, and value proposition
• Serve as a trusted resource for facility leadership, residents, and staff
• Provide interventional support for high-priority facilities
• Partner with operational and clinical leaders to address urgent business and customer service challenges
• Evaluate facility performance concerns, identify root causes, and develop action plans
• Resolve complex customer, operational, and service-related issues
• Support initiatives improving customer satisfaction, retention, and operational performance
• Deliver training, onboarding, and ongoing coaching to Account Managers
• Mentor team members on relationship management, territory planning, customer engagement, and problem resolution
• Contribute sales and marketing insights, recommendations, and market intelligence
• Identify growth opportunities through market analysis, customer feedback, and competitive research
• Assist with strategic plans and continuous improvement initiatives
• Maintain promotional materials and coordinate marketing resources
• Plan and attend customer meetings, industry events, conferences, and trade shows
• Complete audits, monitor trends, and identify process improvements
• Manage confidential information
• Lead special projects and new initiatives contributing to organizational goals

Key Account Manager

• Provide expert consultation and solutions to commercial laundry customers
• Develop strategic work plans for sales and service/consultation calls with new and existing customers
• Partner with plant managers and key personnel to understand operations and laundry challenges
• Prepare and deliver sales presentations on laundry products, chemicals, processes, and programs
• Increase customers’ operating efficiencies
• Cultivate long-term customer relationships leading to increased sales
• Provide hands-on product and solution training
• Troubleshoot laundry machines and dispensing systems
• Serve as Ecolab’s representative for independent laundry operations and corporate accounts
• Cover a territory within a 250-mile radius
• Travel approximately 25% overnight

Account Manager jobs in Kansas

Junior Account Manager

Preacher Relations Manager

Director of Enterprise Account Management

Vice President, Enterprise Account Management

Provider Engagement Account Manager

Provider Engagement Account Manager

Business Account Manager, Senior

Retina Sales Account Manager

Key Account Manager

Territory Manager