Administration

• Provide fundamental production logistical support for MPAP programs’ year-round initiatives and projects
• Ensure advancing and performance logistics are executed efficiently and successfully
• Facilitate day-to-day operations of productions for Vocal Performance, Educational Theatre, Drama Therapy, Dance Education, and other assigned programs
• Collaborate with Program Directors, Program Administrators, Directors, and the Operations Manager to maintain project timelines and budgets
• Schedule and oversee performances and rehearsals
• Serve as the primary production administrator for the season of productions
• Participate in season planning with Program Directors and theatre operations teams
• Serve as liaison between programs and other departments
• Help expand and deepen local artist connections

Production Administrator

• Lead the strategy, delivery, and continual evolution of professional and administrative support functions within the New York office
• Leverage Attorney Support, Executive Assistant, Early Career, centralized administrative support teams, and other support models to ensure exceptional service
• Establish service delivery standards, operating expectations, and accountability frameworks across core verticals
• Evaluate and enhance support models, staffing approaches, workflows, organizational structures, and service delivery strategies
• Provide leadership and oversight for Attorney Support, Executive Assistant, and Early Career leadership teams
• Partner with local and global colleagues to ensure effective operations, employee development, accountability, and service excellence
• Partner with office leadership, practice leadership, Human Resources, Business Services Recruiting, and Learning & Development on workforce strategies
• Lead hiring, onboarding, training, mentoring, succession planning, and retention initiatives
• Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information

Associate Director of Administration

• Provide high-level customer service to borrowers, clients, internal team members, and sub-servicer by responding to inquiries and requests within 24 hours, troubleshooting issues, and resolving field requests
• Become a subject matter expert on Quontic’s loan servicing platform, serviced loan types, and client data dependencies
• Identify technical gaps and process enhancements to support additional loan types and maximize automation
• Prepare and review loan process exception reports, delinquency reports, and other portfolio performance and borrower issue reports for management
• Reconcile Mortgage Electronic Registration System (MERS) loan records and activities and maintain accurate loan status documentation
• Collaborate with internal teams to resolve discrepancies and maintain MERS loan data integrity
• Oversee and coordinate the pledge process with the Federal Home Loan Bank of New York and Federal Reserve Bank of New York, ensuring compliance and resolving issues
• Validate loan sale transfers with investors and subservicers, ensuring accurate documentation and contractual compliance
• Serve as a point of contact for inquiries and concerns and foster collaborative relationships
• Use advanced data analysis to identify KPIs and design actionable management reports
• Perform special projects and additional duties as required

Loan Servicing Administrator

• Support the development, delivery, and assessment of school-wide student programs and activities for Liberal Studies
• Identify, implement, and evaluate student clubs, services, and resources to enhance engagement
• Serve as a liaison between students, student groups, and University partners to resolve issues and provide guidance
• Supervise, train, and mentor students in leadership roles
• Contribute to strategic planning and implementation under direction

Student Affairs Administrator – Liberal Studies

• Coordinate, track, and administer post-award lifecycles across a complex portfolio of grants and subawards
• Manage submission timelines, subaward processing, procurement workflows, and sponsor reporting logistics
• Ensure compliance with NYU and sponsor guidelines
• Liaise with faculty, departmental teams, subrecipient institutions, and central university offices
• Manage non-financial compliance workflows, subaward setups, and Concur transaction tracking
• Enable Senior Post-Award Analysts to focus on financial strategy, forecasting, and faculty consulting

Grants Administrator – Post-Award

• Manage services for full-time, adjunct, and visiting faculty
• Coordinate faculty searches and faculty promotions/review in collaboration with the Administrative Director
• Advise the Administrative Director and faculty on University policies, procedures, and collective bargaining agreements
• Manage curriculum services, including course inventories, new course submissions, and space inventory
• Serve as liaison with school and University offices
• Interpret University policies and ensure departmental compliance

Faculty Services Administrator

• Lead implementation and maintenance of JED’s Digital Learning ecosystem
• Configure courses, user access, single sign-on, resource libraries, surveys, evaluations, and sandbox/production environments
• Conduct quality assurance testing, including end-to-end registration-through-certification testing and SCORM integration testing
• Pull training data and reports, audit course completions, support data analysis, and identify digital delivery and user experience improvements
• Manage account creation, training enrollment, subscription access, and training credits
• Support discovery, prototyping, and implementation of AI-supported end-user support and impact-reporting workflows
• Provide end-user support for learners, JED staff, and partners, resolving access, authentication, and technical issues within defined SLAs
• Feed recurring support issues into the product backlog and propose fixes
• Support technical discovery and planning for LMS, The Hub, and JED website integrations
• Manage instructor-led training, self-paced modules, videos, knowledge checks, surveys, and resources in the LMS
• Train and support internal and external users and maintain training materials
• Create Standard Operating Procedures for system administrators
• Own planning, refinement, and release ceremonies; track decisions and action items to closure
• Report to the Sr. Product Manager

LMS and Digital Product Administrator

• Support day-to-day invoice processing activities
• Collaborate with Procurement and requestors throughout the organization to ensure timely routing and approval of invoices
• Monitor invoices placed on hold and coordinate actions to resolve outstanding issues
• Work directly with suppliers to resolve invoice-related discrepancies
• Respond to supplier inquiries regarding invoicing and payment-related matters
• Review incoming invoices to ensure established base-level requirements are met
• Coordinate with internal and external stakeholders to resolve invoice processing issues
• Identify and help resolve problems affecting timely and accurate invoice processing
• Support communication between Procurement, internal requestors, suppliers, and other invoicing stakeholders
• Manage multiple invoice-related tasks and priorities while supporting timely completion of work

Business Administrator

• Manage day-to-day fiscal and administrative operations for the department
• Develop and administer budgets
• Supervise staff
• Ensure efficient processing of adjunct faculty and staff appointments
• Develop and implement policies and procedures
• Support curriculum development and course information preparation
• Resolve faculty and staff problems effectively

Department Administrator

• Administer and support core health and welfare benefit programs
• Design, configure, test, and maintain Workday open enrollment processes with HRIS
• Support ACA compliance activities, eligibility tracking, data validation, reporting, audits, and filing requirements
• Support Form 5500 filings and related annual reporting activities
• Administer life insurance trust processes, including premium reconciliation, carrier coordination, and reporting support
• Review and reconcile benefit invoices, eligibility files, enrollment data, and payroll deductions
• Partner with vendors, brokers, carriers, payroll, HRIS, and internal stakeholders to resolve issues
• Respond to employee inquiries and escalations related to benefits enrollment, qualifying life events, and plan administration
• Maintain process documentation, controls, and procedures
• Assist with audits, reporting, and data analysis
• Identify opportunities to improve processes, streamline workflows, and enhance service delivery
• Support other Benefits projects as requested

Administration jobs in New York