Business Analyst

• Provide ongoing analytics and reporting support for a card portfolio, particularly a new card program
• Develop understanding of portfolio performance, business objectives, and stakeholder needs
• Develop, refine, and maintain recurring business reports and dashboards
• Research data, analyze results, and translate findings into clear business insights
• Analyze portfolio performance, trends, and key drivers
• Present findings through reports, presentations, and business recommendations
• Partner with stakeholders to translate questions and reporting needs into actionable analysis
• Serve as a trusted thought partner and proactively identify trends, opportunities, and areas for improvement
• Evaluate and improve existing reports and reporting processes
• Simplify and streamline complex reporting into user-friendly formats
• Identify opportunities to reduce manual effort and improve reporting consistency
• Collaborate on reporting automation and process improvements
• Manage multiple requests and priorities while maintaining accuracy and responsiveness
• Communicate analytical findings to analytical and non-technical audiences
• Build stakeholder relationships and establish credibility through reliable follow-through
• Work independently and escalate issues when appropriate

Business Analyst, Card Portfolio Analytics

• Support the County of San Diego Contract from June 2027 to August 2027
• Bridge County needs and technical teams by translating business problems into clear requirements and user stories
• Help shape how AI-assisted development projects are scoped and planned under the AI-Driven Development Lifecycle (AI-DLC)
• Work alongside Peraton professionals on real projects that modernize County services
• Contribute to emerging work applying AI to how software is designed, built, and delivered

Business Analyst Intern

• Manages assigned projects in the designated department
• Performs data analysis and summarizes findings for management
• Prepares responses to data requests and assists with audits from outside agencies and internal self-monitoring
• Reviews budgets and analyzes and reports on budget variances
• Works to improve documentation practices and provides ongoing feedback to stakeholders
• Maintains policies and procedures along with adherence to them
• Performs other duties and responsibilities, as assigned
• Supports patient-centered interactions through Stanford Health Care's C-I-CARE standards

Business Analyst – OP Surgical Services

• Collaborate with project managers and key business stakeholders to elicit, define, and document detailed business and system requirements
• Translate high-level business rules and process definitions into functional specifications, data mapping requirements, and technical user stories
• Support the rollout, testing, and implementation of a standardized global process and associated systems set to launch in 2027
• Develop process maps, user stories, and workflow diagrams aligned with defined business needs
• Bridge business objectives, functional users, and technical execution teams or third-party vendors
• Participate in Agile ceremonies, including sprint planning, backlog grooming, and daily stand-ups
• Facilitate User Acceptance Testing, including writing test cases, tracking defects, and coordinating business-user sign-off
• Identify project risks, scope creep, and system limitations, and propose mitigation strategies
• Assist in creating training materials, standard operating procedures, and user manuals for change management and post-deployment adoption
• Work within the client's business systems group alongside client-side stakeholders and the CompassX project management team
• Collaborate with business sponsors and technical developers while working autonomously and staying aligned with the team

Business Systems Analyst – Contractor

• Author change orders, including ECOs, MCOs, and Deviations, with input from Engineering and Operations
• Drive change orders through the full approval workflow and coordinate timely stakeholder sign-offs
• Communicate changes to suppliers and contract manufacturers
• Track supplier feedback, implementation, and effectivity dates
• Administer the Arena PLM tool, including user and supplier access, workflow definition, and approval matrix configuration
• Own the Item Master, BOM Master, Approved Vendor List, and document data integrity
• Maintain part lifecycle status and consistent BOM structuring across hardware programs
• Develop, implement, and enforce change order, revision/version control, BOM structuring, and documentation standards
• Issue new part numbers and enforce part numbering conventions
• Improve PDM/PLM processes as product lines and supplier base grow
• Partner with Supply Chain, Engineering, contract manufacturers, component suppliers, and external stakeholders to ensure accurate change implementation and traceability
• Track supplier commitment dates through closure

Product Data Management Analyst

• Provide solutions that help attain business outcomes
• Analyze and propose system solutions for Line of Business and IT organizations
• Act as a strategic partner and business and technical liaison for the Billing Modernization program
• Assemble, analyze, and translate business requirements into detailed requirements and functional specifications
• Perform feasibility analysis, develop project scope, and provide recommendations on alternative solutions, project strategy, and deliverable prioritization
• Analyze business needs, define detailed requirements, and validate solutions with clients
• Analyze Oracle Customer Care and Billing (CC&B), Customer to Meter (C2M), and other meter-to-cash processes
• Lead and partner with technical teams to ensure successful project functionality delivery
• Collaborate with business clients and vendor implementers on functional solutions
• Communicate IT processes to business clients and vendor partners
• Analyze end-to-end complex business processes and client information needs
• Define and document business requirements for complex projects
• Evaluate and document alternatives for complex business problems
• Identify, propose, and influence IT solutions; negotiate requirements and deliverables with multiple business clients
• Provide expert information technology consulting to clients
• Create and review design and technical specification documents
• Coordinate analysis and requirements work for several projects
• Provide timely responses to client inquiries or delegate as appropriate
• Comply with SOX and other standard process requirements
• Support testing, project management, software development, compliance, recovery, operations, and maintenance activities
• Prepare and review test plans and perform quality reviews of test results
• Mentor Associate and Career-level team members
• Contribute to business cases for complex IT projects and initiatives
• Perform additional duties, including operation and maintenance support and testing of critical areas of complex applications

Business Analyst III – Oracle C2M, CC&B Analyst

• Oversee all aspects of the Software Development Lifecycle for enterprise-wide software solutions
• Review, analyze, and document business unit needs, workflows, program functions, and technical business processes
• Drive joint business/IT requirements and solution discussions and stakeholder review meetings
• Provide analytical system solutions for key stakeholders
• Identify software functional gaps and improvement opportunities
• Collaborate with product owners to create product backlogs using Agile practices
• Create user stories with acceptance criteria
• Participate in project implementation as a technical subject matter expert from beginning to completion
• Train and mentor BSA I team members
• Participate in scrum events including daily scrums, sprint planning, backlog refinement, sprint retrospectives, and reviews
• Support Agile practices and service improvement
• Design, create, and document process flows, technical requirements, specifications, diagrams, scenarios, mockups, and models
• Provide Tier 2 application support and resolve internal tickets for enterprise-wide managed software solutions
• Manage and support software upgrades
• Troubleshoot issues, assist with triage, assess risk, and serve as an escalation point for incident management
• Manage application customizations, dashboards, workflows, role-based access, and reporting support
• Resolve business-line application requests and reported issues through investigation and ticket escalation
• Keep application users informed about issue progress and resolution in alignment with service-level agreements
• Coordinate with third-party service providers and internal technical teams on software needs and production issues
• Maintain relationships with business lines, internal technical teams, and third-party service providers
• Participate in on-call support for critical after-hours application impairments or major outages

Business Systems Analyst II – Core Programming

• Partner independently with customers and internal stakeholders to understand business objectives, operational workflows, pain points, decisions, and desired outcomes for defined workstreams
• Translate business needs into clear requirements, user stories, process flows, data requirements, acceptance criteria, and prioritized development work
• Define key performance indicators, business rules, data definitions, and success measures with operational and technical stakeholders
• Facilitate discovery sessions, requirements reviews, solution workshops, demonstrations, and validation sessions
• Own traceability from customer need and business objective through requirement, delivery, validation, and adoption
• Analyze operational, maintenance, product, and customer data to identify trends, relationships, anomalies, root causes, and improvement opportunities
• Turn complex analysis into clear stories and present findings and recommendations to customers, leaders, product teams, and engineering partners
• Work with data and product teams to shape dashboards, reports, visualizations, alerts, and decision-support experiences
• Assess data completeness, quality, consistency, and usability; document limitations and coordinate resolution with data owners
• Serve as an analytical partner in customer meetings, translating operational questions into data-driven investigations and development priorities
• Coordinate decisions, dependencies, risks, assumptions, and follow-up actions across workstreams
• Support user acceptance testing, release readiness, customer feedback, adoption planning, and post-release evaluation
• Use modern AI tools responsibly to accelerate analysis and lead discovery for additional AI-enabled capabilities
• Partner with data science, data engineering, software engineering, and product teams to convert approved AI opportunities into prioritized requirements and testable acceptance criteria
• Evaluate AI outputs for relevance, accuracy, explainability, operational fit, and risk

Business Analyst II

• Serve as a liaison between business units, digital banking stakeholders, vendors, and technology teams
• Gather, document, and analyze business requirements for digital banking products, services, and system enhancements
• Translate business needs into functional requirements and process documentation
• Facilitate stakeholder meetings, define project scope, and establish business objectives
• Conduct gap analyses and recommend process and customer-experience improvements
• Create workflow diagrams, business requirements documents, user stories, and process maps
• Support online banking, mobile banking, bill pay, remote deposit capture, person-to-person payments, and related services
• Research and troubleshoot system issues with vendors and internal technology teams
• Monitor system functionality and identify process improvement and automation opportunities
• Assist with system upgrades, releases, and implementation of new products and services
• Participate in digital banking and technology projects from planning through implementation
• Coordinate UAT, system validation, and defect resolution
• Develop project documentation, implementation plans, and communication materials
• Monitor project milestones and provide status updates to management and stakeholders
• Support change management for new systems and enhancements
• Analyze operational and customer data to identify trends, issues, and opportunities
• Develop reports, dashboards, and metrics for digital banking adoption, utilization, and performance
• Track KPIs and recommend action plans
• Assist with business case development and cost-benefit analyses
• Ensure compliance with regulatory requirements, bank policies, and industry standards
• Identify operational risks and recommend controls
• Support audits, examinations, and compliance reviews
• Maintain procedures, controls, and documentation
• Develop user guides and training materials
• Provide support and guidance to associates on digital banking systems and processes
• Communicate system changes, enhancements, and operational impacts to stakeholders
• Perform other duties and responsibilities as assigned

Digital Banking Business Analyst

• Evaluate claims business processes and identify opportunities to enhance efficiency, accuracy, and customer satisfaction.
• Conduct root cause analyses to uncover operational gaps, data inconsistencies, or process bottlenecks.
• Define and document “as-is” and “to-be” workflows using process mapping and related methodologies.
• Collaborate with business stakeholders to design improved end-to-end claims processes.
• Translate business needs into functional process requirements for automation, system enhancement, or workflow redesign.
• Work with the support partner vendor to implement fixes and enhancements to the Duck Creek Claims system.
• Document requirements, perform user acceptance testing and validation during release cycles for the claims system.
• Produce release notes and update the department as necessary on system changes.
• Develop, standardize, and maintain claims-related business processes, procedures, and performance metrics.
• Serve as a liaison between Claims and other departments to ensure process coherence, data alignment, and enhanced system capabilities, including Duck Creek and OnBase.
• Support Single Source of Truth initiatives ensuring consistent data usage, definitions, and reporting across systems.
• Define and track key performance indicators (KPIs) to measure process effectiveness and turnaround times.
• Prepare and present insights, findings, and process improvement recommendations to leadership.
• Support internal and external audits with accurate process documentation and data integrity assurance.
• Lead or participate in business process reengineering (BPR) and operational efficiency initiatives.
• Promote continuous improvement through feedback loops, metric-driven decision making, and proactive issue resolution.
• Perform other tasks required to support the Association’s Mission, Values, and Strategic Objectives.

Business Analyst jobs in California