Consultant

• Lead strategic resettlement programmes, including involuntary resettlement, land acquisition, livelihood restoration, and social due diligence
• Design and deliver RAPs, LRPs, IPDPs, and community development plans aligned with international standards
• Oversee socio-economic baselines and community assessments
• Guide land access and valuation processes, compensation frameworks, and regulatory approvals
• Lead social due diligence for project finance and M&A across mining, energy, infrastructure, and renewables
• Design stakeholder engagement strategies, including FPIC, grievance mechanisms, and conflict-sensitive approaches
• Provide technical leadership to multidisciplinary teams across ERM and partner organisations
• Ensure quality assurance across deliverables, proposals, and client outputs
• Advise senior client representatives, lenders, and legal teams
• Drive business development, key account management, and regional growth initiatives
• Mentor and develop talent across ERM’s Africa teams
• Represent ERM at industry forums, conferences, and stakeholder engagements
• Demonstrate technical leadership, lead complex projects, drive business growth, contribute to thought leadership, and collaborate globally across ERM’s network

Principal Consultant – Social Performance, Public Affairs, Resettlement

• Consult directly with clients to understand their travel requirements, preferences, expectations and budget.
• Design and sell tailor-made luxury Botswana safari itineraries.
• Provide expert advice on Botswana's safari regions, lodges, camps, wildlife and experiences.
• Prepare and present detailed itineraries and quotations.
• Manage the complete client journey from initial enquiry through to confirmed booking and post-trip follow-up.
• Build strong, long-term relationships with international clients.
• Confidently handle client questions, objections and changes throughout the sales process.
• Identify opportunities to upsell and enhance client itineraries.
• Maintain up-to-date knowledge of Botswana's safari offering, properties and experiences.
• Work closely with internal teams to ensure a seamless experience from sale through to travel.
• Maintain accurate client and sales information within the CRM.
• Contribute to a high-performance sales environment while maintaining ASG's high standards of client service.

B2C Luxury Travel Consultant – Botswana Specialist

• Work directly with international clients from initial enquiry through booking and post-trip follow-up.
• Consult clients about their safari requirements.
• Design and sell tailor-made Madikwe safari itineraries.
• Provide expert advice on Madikwe lodges, wildlife and safari experiences.
• Match clients with appropriate properties and experiences.
• Manage the complete booking journey.
• Prepare detailed itineraries and quotations.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Madikwe properties, experiences and logistics.
• Work closely with internal teams to ensure seamless client delivery.
• Maintain accurate CRM information.

B2C Luxury Travel Consultant – Madikwe Specialist

• Consult directly with clients about their Kruger safari requirements.
• Design and sell tailor-made luxury Kruger and Greater Kruger itineraries.
• Advise clients on lodges, private reserves, safari activities, wildlife and logistics.
• Explain differences between Kruger safari experiences and recommend the right option for each client.
• Prepare and present quotations and itineraries.
• Manage the complete sales process from enquiry to confirmed booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify upselling and itinerary-enhancement opportunities.
• Maintain current knowledge of Kruger properties and safari offerings.
• Maintain accurate CRM records and client information.
• Work collaboratively with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – Kruger Specialist

• Consult directly with clients to understand their travel requirements, preferences, expectations and budget.
• Design and sell tailor-made luxury Sabi Sands safari itineraries.
• Provide expert advice on Sabi Sands lodges, wildlife, safari experiences and logistics.
• Match clients with the most suitable properties and experiences.
• Manage the client journey from initial enquiry through confirmed booking and post-trip follow-up.
• Prepare and present detailed itineraries and quotations.
• Build strong, long-term relationships with international clients.
• Handle questions, objections and changes throughout the sales process.
• Identify opportunities to upsell and enhance client itineraries.
• Maintain current knowledge of Sabi Sands properties and experiences.
• Work closely with internal teams to ensure a seamless client experience.

B2C Luxury Travel Consultant – Sabi Sands Specialist

• Consult directly with clients to understand their travel requirements.
• Design and sell tailor-made Tanzania safari itineraries.
• Advise clients on Tanzania's regions, lodges, wildlife and experiences.
• Explain seasonal and regional differences to clients.
• Prepare and present detailed itineraries and quotations.
• Manage the full sales journey from enquiry to confirmed booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling and itinerary-enhancement opportunities.
• Maintain current Tanzania destination knowledge.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure seamless client delivery.

B2C Luxury Travel Consultant – Tanzania Specialist

• Consult directly with international clients.
• Design and sell tailor-made South African travel itineraries.
• Advise clients on destinations, lodges, hotels, experiences and logistics.
• Combine different regions into seamless itineraries.
• Prepare and present detailed quotations and itineraries.
• Manage clients from initial enquiry through to booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling opportunities.
• Maintain current knowledge of South African properties and experiences.
• Maintain accurate CRM information.
• Work closely with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – South Africa Specialist

• Consult directly with clients.
• Design and sell tailor-made Namibia itineraries.
• Advise clients on Namibia's destinations, lodges, camps and experiences.
• Explain regional differences, logistics and travel options.
• Prepare detailed quotations and itineraries.
• Manage the client journey from enquiry to booking.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify upselling opportunities.
• Maintain current Namibia destination knowledge.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure seamless delivery.

B2C Luxury Travel Consultant – Namibia Specialist

• Consult directly with international clients.
• Design and sell tailor-made Kenya safari itineraries.
• Advise clients on Kenya's safari regions, lodges, wildlife and experiences.
• Help clients understand seasonal differences and safari opportunities.
• Prepare and present quotations and itineraries.
• Manage the sales process from initial enquiry through to booking.
• Build long-term client relationships.
• Handle objections and confidently close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Kenya's properties and experiences.
• Maintain accurate CRM records.
• Work closely with internal teams to ensure excellent client delivery.

B2C Luxury Travel Consultant – Kenya Specialist

• Assist senior consultants in analyzing client business processes, applications, and technology infrastructure
• Contribute to the development and implementation of PATT solutions tailored to client needs
• Support the creation of training materials and deliver basic training sessions to client staff
• Participate in client meetings and workshops, documenting requirements and action items
• Conduct research and data analysis to support project deliverables and recommendations
• Help prepare reports, presentations, and other client-facing documentation
• Collaborate effectively with internal teams and external stakeholders
• Learn and apply best practices in PATT methodology and consulting

Consultant jobs in South Africa