Ecommerce

• Research and identify new marketplace supplier candidates across target categories using competitive analysis, industry resources, and internal category gaps
• Conduct initial supplier outreach, present SupplyHouse’s marketplace value proposition, and manage early-stage relationships through qualification
• Coordinate with Category Management to prioritize supplier conversations in alignment with category strategy
• Own supplier onboarding, including agreement coordination, contract administration, data requirements, and timelines
• Lead technical feed setup and validation by mapping product data, verifying feed accuracy, and resolving data quality issues
• Train suppliers on SupplyHouse’s systems, data standards, and operational requirements
• Serve as primary supplier contact during onboarding and troubleshoot issues to meet go-live milestones
• Document onboarding processes and maintain SOPs
• Develop and maintain claims, warranty, and returns processes
• Monitor post-launch supplier performance and flag service-level, data-quality, and accounting issues
• Review weekly feeds for new item suggestions and coordinate catalog additions
• Research competitor listings and identify content, imagery, and positioning improvements
• Conduct image audits and data cleanup, including attribute and filter updates
• Test and document new marketplace features and supplier-dashboard capabilities
• Execute data cleanup, content audits, and cross-system reconciliation projects
• Coordinate with Merchandising, Pricing, Supply Chain, Customer Service, Order Fulfillment, and Product Catalog teams
• Respond to basic escalated marketplace customer inquiries and review returns for trends
• Reconcile freight and non-freight shipping discrepancies and update item dimensions
• Monitor out-of-stock items and communicate gaps to Merchandising
• Support price updates to maintain alignment between SupplyHouse and supplier pricing

Explore E-Commerce Marketplace Manager at SupplyHouse.com. Review requirements and application details.

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