Field Engineer

• Service, repair, and maintain materials handling equipment
• Diagnose faults on electrical, mechanical, hydraulic, and engine systems
• Deliver excellent customer service across a varied client base
• Manage own workload and maintain accurate service records
• Install or commission new machinery when needed
• Support customers in keeping operations safe, reliable, and productive
• Work independently across a home-based, local field-service territory

Field Service Engineer

• Support customer sites across a territory roughly within a 50-mile radius of Maidstone
• Troubleshoot network and client device issues onsite, both technical and physical
• Collaborate with Customer Service, Technical Support, and Installation teams to diagnose, resolve, and activate sites
• Perform network performance analysis, compile reports, and respond to monitoring alerts
• Conduct scheduled maintenance and respond to live break-fix faults in the field
• Carry out wireless surveys, Wi-Fi optimisation, and support compliance with installation standards
• Provide technical services for infrastructure installation, including cabling, fibre, cabinets, and switches
• Commission remote sites onto the Wifinity core network, including circuits, radio links, fibre distribution, access points, and switches
• Audit installation quality and act as handover acceptance from installation teams
• Create and execute test procedures for cabling, fibre, wireless coverage, and products
• Investigate and repair faults while liaising with management and relevant stakeholders
• Maintain accurate records of changes and integrate new hardware/services into monitoring systems
• Maintain workflow process reports and provide technical support
• Ensure safe working conditions and compliance with Health & Safety standards
• Train and support Field Engineering staff where appropriate
• Onboard devices, create device groups/networks/zones, synchronise devices, and edit port configurations
• Upgrade switch firmware locally and via remote protocols
• Verify router firmware versions, DHCP leases, ARP entries, IP neighbours, IP pools, VLANs, and bridges
• Run diagnostics such as ping and IP scans and configure DHCP options

Field Operations Engineer

• Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer sites
• Support the installation, commissioning, and roll-out of new machines across the UK
• Diagnose and resolve mechanical and electrical issues
• Carry out preventative maintenance and reactive repairs
• Build strong relationships with customers and site contacts
• Provide professional and friendly customer service
• Travel throughout the region to support customers, with occasional overnight stays
• Record service activities, machine status, and updates using digital systems and tools
• Contribute to continuous improvement by sharing feedback and developing technical knowledge
• Follow TOMRA Safe and LOTO safety procedures
• Maintain high safety standards
• After the initial roll-out phase until October 2027, keep technology running smoothly at customer locations

• Service, maintain, inspect, fault-diagnose, and repair Liebherr STS, RTG, and RMG cranes at customer sites, ports, terminals, and depots
• Carry out planned maintenance, inspections, servicing, and repairs
• Diagnose and resolve electrical, PLC, hydraulic, and mechanical faults
• Perform diesel engine servicing and repairs
• Assist with crane assembly, commissioning, repair, dismantling, and refurbishment
• Manage workload to meet customer expectations, deadlines, and company standards
• Collaborate with Technical Support teams on complex issues
• Process warranty and return parts, including cleaning, packaging, labelling, and timely return
• Read and maintain service documentation and technical information
• Complete service reports and administration accurately and on time
• Maintain health, safety, environmental, quality, and housekeeping standards
• Build lasting customer relationships and act as a professional Liebherr ambassador
• Contribute recommendations to improve efficiency, processes, and service delivery
• Participate in an out-of-hours support rota when required
• Undertake other reasonable duties commensurate with the position

Field Service Engineer, Maritime Port Equipment

• Undertake planned maintenance, installations/upgrades, and priority attendance for time-critical customer issues
• Diagnose faults using symptoms, logs/data, root-cause analysis, and fixes
• Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions
• Perform network connectivity tasks including LAN connections, IP settings, basic troubleshooting, and accessing device interfaces
• Repair and maintain electro-mechanical systems including modules, sensors, motors, transport mechanisms, and power components
• Carry out preventative maintenance to reduce downtime and improve reliability
• Provide clear customer updates and set expectations during service activity
• Complete accurate job documentation covering work completed, parts used, findings, and next steps
• Escalate issues with evidence, logs, and fault context to technical support
• Work to agreed SLAs, prioritising time-critical issues with scheduling and technical teams to achieve first-time fixes and minimise disruption
• Manage workload independently while reporting to the Field Service Manager

• Undertake planned maintenance, installations/upgrades, and priority attendance for time-critical customer issues
• Diagnose faults using symptoms, logs/data, root cause analysis, and fixes
• Use a Windows laptop to access tools, review logs, complete updates/configuration, and document actions
• Perform network connectivity tasks including LAN connections, IP settings, basic troubleshooting, and accessing device interfaces
• Repair and maintain electro-mechanical systems including modules, sensors, motors, transport mechanisms, and power components
• Carry out preventative maintenance to reduce downtime and improve reliability
• Provide clear customer updates and set expectations during service activity
• Complete accurate job documentation covering work completed, parts used, findings, and next steps
• Escalate issues with evidence, logs, and fault context to technical support
• Work to agreed service levels and prioritise time-critical issues with scheduling and technical teams
• Report to the Field Service Manager

• Manage the annual servicing of the facility, including condition-based servicing and Planned Preventative Maintenance (PPM), and submit full job reports
• Test the Grid Entry Unit to ensure it is safe and functioning correctly before sign-off
• Provide hands-on training and knowledge to new users/operators
• Investigate issues to identify faults and perform system analysis, carrying out replacements as required
• Engage with clients to understand issues, make observations, suggest improvements, and provide recommendations
• Meet customers’ needs via remote support as part of an on-call rota
• Travel countrywide across the UK with occasional overnight stays
• Perform maintenance and commissioning of predominantly Bio-Gas Grid Entry Units at client sites
• Work on projects involving new installations at required sites

Field Service Engineer – Grid Entry Units

• Partner with PCB and advanced semiconductor packaging customers to identify technical challenges and deliver plating and metallization solutions
• Act as a trusted advisor to engineers, technical leaders, influencers, and decision makers
• Support customers through process installation, optimization, troubleshooting, and continuous improvement, both on-site and remotely
• Capture customer technology roadmaps and market trends to help shape innovation and product development
• Collaborate with R&D, Applications, Quality, Customer Service, and Commercial teams
• Lead technical discussions, customer presentations, and training sessions
• Monitor industry developments, emerging technologies, competitive activities, and market opportunities
• Build customer relationships and influence technical decisions across EMEA

Technical Field Service Engineer – M/F

• Carry out maintenance, repair, commissioning and service support for smoke/fire dampers, control panels and ventilation equipment
• Communicate technical information and site requirements to the Service office
• Perform fault finding
• Liaise with customers and company employees
• Complete relevant paperwork using the online platform
• Complete Dynamic Risk Assessments
• Identify commercial opportunities and generate leads
• Follow company policies, procedures and processes for REFCOM, Safe Contractor and CHAS compliance
• Work as a standalone Service Engineer on customer sites
• Report to the Area Service Manager

Service Engineer, Smoke & Fire

• Attend assigned customer sites within the agreed service area to diagnose and resolve hardware and end-user IT incidents
• Perform onsite repairs and component replacements for desktops, notebooks, Chromebooks, thin clients, displays and docking devices
• Collect, check and manage allocated parts from designated pickup and drop-off points
• Use diagnostic tools and applications to identify root causes, complete repairs and record outcomes
• Keep customers informed during visits and report access problems, unavailable customers, parts issues and additional parts needs
• Update work orders with actions taken, parts used, visit outcomes and closure information
• Follow customer site rules, health and safety procedures, information security requirements and A&O conduct standards
• Deliver mobile field support across customer sites on the UK mainland, including regular travel to other areas and parts collection points

Field Engineer jobs in United Kingdom

Field Service Engineer

Field Operations Engineer

Field Service Engineer

Field Service Engineer, Maritime Port Equipment

Field Service Engineer

Field Service Engineer

Field Service Engineer – Grid Entry Units

Technical Field Service Engineer – M/F

Service Engineer, Smoke & Fire

Field Service Engineer – IT Break Fix