IT Specialist

• Provide technical leadership across data analysis functions including data modeling, SQL, data quality, data profiling, ETL, metadata enrichment and management, data provenance and lineage, and report design
• Serve as a senior lead and subject matter expert for technical data management solutions
• Support Financial Crime & Risk Management systems, including Oracle Transaction Monitoring and Customer Risk Rating solutions
• Design, develop, and maintain the technology platform processing bank payments through behavior-detection algorithms
• Design and maintain data governance processes to ensure data integrity for payment and reference data sent to FCRM systems
• Document and manage data quality controls, business logic validations, and checks for FCRM data feeds
• Lead analysis, design, and support of technical data management solutions on larger projects
• Consult with clients and project teams on research, analysis, design, support, and development of technical solutions
• Act as a key resource for exchanging technical information with project teams, the business, and outside vendors
• Coach and educate others
• Report generally to a Senior Manager or Executive
• Engage in cross-team initiatives to modernize technology and align with portfolio and enterprise technology roadmaps

IT Data Specialist

• Facilitate IT demand management by capturing, evaluating, and prioritizing technology requests
• Establish and enforce intake standards and classify demands as service requests, enhancements, optimization efforts, or projects
• Develop and communicate portfolio dashboards, executive summaries, scorecards, and pipeline reports
• Partner with business and IT stakeholders to organize and mature business cases
• Coordinate approvals, estimates, discovery findings, architectural reviews, and stakeholder alignment
• Facilitate cross-functional assessment of regulatory, security, technical, and operational risks
• Monitor and administer the demand intake lifecycle from submission through approval, deferral, rejection, or conversion
• Coordinate assignment and tracking of non-project work through operational pathways
• Ensure initiatives are reviewed for legal, regulatory, privacy, and organizational compliance
• Govern the demand pipeline and portfolio backlog through scoring, ranking, prioritization, and sequencing
• Define and refine prioritization criteria, scoring methods, and review practices
• Facilitate recurring demand and portfolio review forums and prepare decision materials
• Maintain accurate portfolio data, approvals, scores, estimates, and disposition decisions in management tools
• Leverage ServiceNow Strategic Portfolio Management for demand, portfolio, resource, project, reporting, and workflow management
• Partner with the PMO to track portfolio health and strategic value delivery
• Monitor IT resource capacity and recommend timing, sequencing, and tradeoffs
• Design and maintain tools, templates, and intake frameworks for resource planning and demand transparency
• Partner with project and operational leaders to monitor execution and adjust allocations or priorities
• Provide and oversee timely, efficient, accurate customer service
• Support organizational vision, mission, values, safety, confidentiality, compliance, and corporate integrity
• Collaborate on process improvements using Lean principles, concepts, and tools
• Perform additional duties of similar complexity as assigned

IT Portfolio and Demand Management Specialist

• Provide support for the organization’s business applications and systems, including help desk and desk-side support
• Triage incoming support incidents and requests to achieve resolution or escalate for support
• Respond to information technology complaints and problems over the phone and in person
• Manage Service Delivery/Help Desk requests, including account setup, terminations and changes, access control, password resets, files/applications, printers, hardware diagnostics, and special desktop setups
• Log direct calls and email requests into the ServiceDesk system and update request status
• Provide support for assigned systems and business applications
• Reconcile inventory across systems and statuses, including in stock, in use, and legal hold, and perform wiping/disposal activities
• Manage asset refreshes for the assigned location
• Monitor procurement activities, including purchasing, evaluation, contract adherence, legal considerations, and payment conditions
• Meet business SLAs for first response and resolution
• Drive business improvements through technology
• Provide solutions for trending problems
• Work at the corporate office, sitting for long periods at a desk working on a laptop

IT Service Desk Specialist III

• Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
• Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
• Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
• Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
• Establish automation best practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
• Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
• Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
• Document technical architecture, runbooks, and operational procedures for all automation systems
• Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
• Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
• Drive repeatability, reduce manual toil, and enable self-service capabilities across infrastructure
• Impact how efficiently infrastructure services are delivered to clients

IT Automation Specialist – 6 Months Contract

• Provide technical support for U.S. Special Operations Command
• Identify problems and work closely within a small technical team
• Support on-premises and cloud IT infrastructure with minimal supervision
• Troubleshoot desktop stability and connection issues
• Work with vendors to diagnose problems and replace parts
• Reimage and install computers for end users
• Administer Linux systems, including users, groups, interfaces, firewalls, permissions, storage, updates, certificates, keys, and web hosting
• Administer Windows Server 2019/2022 environments, including Active Directory, DNS, DHCP, firewalls, GPOs, and permissions
• Manage Azure users, resources, and file shares
• Manage VMware/vSphere/vCenter/ESXi, Proxmox virtual machines, storage allocation, backups, and snapshots
• Administer NetApp storage, shares, constituents, and volumes
• Manage Synology storage, backups, and RAID
• Work with copper cabling, Cisco CLI/firewalls, routing, and switching
• Monitor systems for threats and gather information on security events
• Respond to malware on networks and handle data spillage
• Apply and remediate standard DoD STIG packages and functional or performance issues

IT Systems Integration Specialist

• Develop, review, edit, format, and maintain SOPs, memoranda, design documents, requirements documents, reports, manuals, templates, and email notifications
• Prepare user manuals, online knowledge center content, SOPs, online help, getting-started guides, quick-reference materials, and training materials
• Translate complex technical information into clear content for audiences with varying levels of technical knowledge and experience
• Interview subject matter experts and technical personnel, organize collected information, and document it for nontechnical audiences
• Develop and maintain content for the IA Service Center knowledge library and other approved knowledge repositories
• Create technical models and visual artifacts, including architecture diagrams, entity-relationship diagrams, component models, sequence diagrams, and flowcharts
• Review documentation for technical accuracy, completeness, consistency, readability, grammar, and compliance with approved standards
• Apply approved document templates, style guides, version-control practices, and quality-assurance procedures
• Coordinate document reviews, incorporate stakeholder comments, resolve inconsistencies, and prepare final deliverables
• Develop accessible, easy-to-use materials that improve knowledge transfer, training, product adoption, and customer experience
• Track assigned activities and deliverables to ensure schedule, quality, and performance requirements are met

IT Documentation Specialist

• Provide technical leadership across data analysis functions, including data modeling, SQL, data quality, data profiling, ETL, metadata enrichment and management, data provenance and lineage, and report design
• Work independently as a senior lead on technical data management solutions
• Serve as a subject matter expert on technical environments, tools, business processes, procedures, organizational issues, and technology
• Consult with clients and project teams on research, analysis, design, hardware/software support, and development of technical solutions
• Manage and direct analysis, design, and support activities for technical data management solutions on larger projects
• Act as a key resource for exchanging technical information with project teams, the business, and outside vendors
• Coach and educate others
• Support high-visibility KYC, regulatory, and risk management programs
• Apply KYC policy requirements to technology solutions and support unified KYC application development or enhancement
• Provide status updates to senior leadership
• Respond to review outcomes, evolving expectations, and remediation requirements
• Generally report to a Senior Manager or Executive

• Lead mobilization and demobilization of IT equipment and technology services for construction sites
• Assess site technology requirements and coordinate setup, configuration, testing, and readiness of workplace technology
• Travel to construction sites for installations, escalated issue resolution, infrastructure readiness verification, and hands-on technical support
• Develop and maintain site technology checklists, equipment standards, support documentation, and mobilization procedures
• Serve as the primary field services contact for construction teams
• Provide status updates, communicate risks or delays, and coordinate solutions with internal IT resources and external partners
• Troubleshoot and resolve complex hardware, software, connectivity, peripheral, access, and end-user technology issues
• Partner with network, infrastructure, security, applications, and Help Desk teams
• Work from the DFW office as part of the Help Desk team when not traveling
• Support users, handle escalated service requests, assist with equipment preparation, and contribute to IT support priorities
• Maintain IT asset accountability, deployment records, inventory, transfers, replacements, returns, storage, and disposition coordination
• Coordinate local contractors and vendors, including scopes of work, scheduling, progress monitoring, and completion validation
• Manage vendor relationships and IT equipment and service contracts
• Obtain quotes, coordinate purchases or rentals, monitor service delivery, review invoices, and address performance concerns
• Maintain vendor contacts, service records, asset documentation, and contract information
• Identify recurring field technology issues and recommend operational improvements
• Provide day-to-day guidance and functional leadership for field technology activities
• Coordinate priorities across multiple construction site locations
• Perform other duties and technology initiatives as assigned

IT Field Specialist

• Lead mobilization and demobilization of IT equipment and technology services for construction sites
• Assess site technology requirements and coordinate setup, configuration, testing, and readiness of computers, monitors, printers, networking equipment, connectivity solutions, phones, conference room technology, and accessories
• Travel to construction sites for installations, escalated issue resolution, infrastructure readiness verification, and hands-on technical support
• Develop and maintain site technology checklists, equipment standards, support documentation, and repeatable mobilization procedures
• Serve as the primary field services point of contact for construction teams
• Provide status updates, communicate risks or delays, and coordinate solutions with internal IT resources and external partners
• Troubleshoot and resolve complex hardware, software, connectivity, peripheral, access, and end-user technology issues
• Partner with network, infrastructure, security, applications, and Help Desk teams to diagnose issues, implement standards, and escalate specialized problems
• Work from the DFW office as part of the Help Desk team when not traveling
• Maintain accountability for IT assets, including deployment records, inventory, transfers, replacements, returns, secure storage, and disposition
• Coordinate local contractors and vendors, including scopes of work, scheduling, progress monitoring, and completion validation
• Manage vendor relationships and IT equipment and service contracts, including quotes, purchases or rentals, service delivery, invoices, and performance concerns
• Maintain vendor contacts, service records, asset documentation, and contract information
• Identify recurring field technology issues and recommend operational improvements
• Provide day-to-day guidance and functional leadership for field technology activities
• Coordinate priorities across multiple construction sites and perform other assigned duties and technology initiatives

• Maintain, troubleshoot, update, integrate, test, and provide operational support for ATMs and self-service terminal software
• Act as a subject matter expert in the ATM application ecosystem
• Build low-code/no-code solutions and support implementations
• Manage users, licenses, roles/profiles, permissions, and public groups
• Apply system updates and procedures to improve application processes
• Provide Tier 2/Tier 3 production support and diagnose technical issues
• Investigate software errors and bugs, review application logs, and resolve end-user or operational issues
• Conduct root cause analysis and implement corrective actions
• Monitor application health, interfaces, and system integrations
• Serve as an on-call responder as required
• Analyze process and workflow gaps, collect request data, assess impact, and provide project estimates
• Participate in backlog refinement and prioritization
• Coordinate upgrades, releases, CRQ changes, testing, and deployment schedules
• Test patches, version updates, and hotfixes in staging before production rollout
• Liaise with business partners, software engineers, DBAs, vendors, and IT teams
• Assist with user training and monitor post-implementation adoption
• Develop and maintain technical documentation, system specifications, SharePoint knowledge articles, and user manuals
• Evaluate emerging tools, processes, and industry trends to improve application efficiency

IT Specialist jobs in United States

IT Data Specialist

IT Portfolio and Demand Management Specialist

IT Service Desk Specialist III

IT Automation Specialist – 6 Months Contract

IT Systems Integration Specialist

IT Documentation Specialist

IT Data Specialist

IT Field Specialist

IT Field Specialist

IT Applications Specialist