Inside Sales

• Manage and develop a customer portfolio, fostering strong relationships and contributing to customer retention and business expansion
• Manage customer relationships and provide service to the portfolio, identifying commercial opportunities and contributing to the team’s results
• Understand customer needs and support the development of solutions aligned with business objectives
• Provide remote service by phone, WhatsApp, and other digital channels
• Prospect for new business opportunities and identify potential for customer activation, increased sales volume, and greater purchase frequency
• Execute customer relationship routines, ensuring portfolio coverage, regular contact, and follow-up on requests
• Analyze customer profiles, potential, and needs to tailor the commercial approach
• Lead commercial negotiations in accordance with company guidelines
• Collaborate with Pricing, Trading, Credit, Logistics, and support teams
• Monitor market conditions, competitors, and trends in the assigned region
• Track the order lifecycle and support the resolution of pending issues
• Manage commercial KPIs, including volume, purchase frequency, profitability, delinquency, and growth potential
• Support credit analyses and commercial terms
• Monitor and address delinquent customers
• Ensure the accuracy and ongoing maintenance of information in the CRM
• Continuously monitor the market and competition, sharing insights and opportunities

Commercial Consultant, Inside Sales (Mid-Level)

• Manage customer service, relationship management, and development of the customer portfolio
• Identify business opportunities, support customer retention, and ensure an excellent customer experience
• Execute commercial actions aligned with customer needs
• Support customer prospecting, retention, and portfolio growth initiatives
• Support portfolio management and the achievement of team targets
• Build customer relationships and recommend solutions appropriate to their needs
• Provide remote support by phone, WhatsApp, and digital channels
• Support prospecting, customer activation, and volume growth initiatives
• Carry out customer contact and follow-up routines
• Collect and record information about customer profiles and needs
• Conduct less complex commercial negotiations
• Interact with Pricing, Trading, Credit, Logistics, and support teams
• Monitor market and competitor information, as well as regional trends
• Monitor the order cycle and support the resolution of pending issues
• Track commercial indicators such as volume, repeat business, delinquency, and growth potential
• Support credit analysis and commercial terms activities
• Contribute to initiatives to regularize delinquent customers' accounts
• Keep registration and commercial information updated in the CRM
• Share market and competitor information to identify commercial opportunities

Commercial Consultant, Inside Sales, Junior

• Manage and serve the customer portfolio in the assigned region
• Actively and responsively prospect for new customers
• Negotiate payment terms and conditions with customers
• Maintain and follow up on new product projects through to commercialization
• Build and maintain customer relationships, ensuring the commercial completion of agreements on both sides, with support from internal administrative teams
• Liaise with the Quality, Finance, Logistics, and Tax departments
• Provide internal support for the administrative and commercial needs of Field Sales Executives
• Prepare the annual product budget for customers in the assigned portfolio
• Monitor and update forecast information monthly in line with customer demand
• Participate occasionally in trade shows and industry events

Inside Sales Executive, Junior – Polyurethanes

• The posting does not include specific responsibilities; it contains only placeholders: “Example 1” and “Example 2”.
• Work aligned with a customer-focused approach and integrity.
• Exercise autonomy and accountability.
• Follow processes and maintain discipline.
• Collaborate in a safe, inclusive, and transparent environment.

Sales Administrative Advisor, Inside Sales

• Assist and guide customers in 100% online meetings
• Follow a structured sales process based on a validated methodology
• Guide prospects through to closing the sale
• Meet and exceed weekly sales targets

Inside Sales Representative

• Manage the end-to-end sales process, from initial contact through closing.
• Serve and convert inbound leads generated by Marketing.
• Conduct qualification, presentations, negotiations, and objection handling.
• Manage a portfolio of partner brokers, focusing on activating inactive partners.
• Create initiatives to increase engagement and sales across the partner base.
• Work toward a lead conversion rate above 35%.
• Ensure active partners make at least one sale per month.
• Keep the CRM up to date, tracking the pipeline, opportunities, losses, and forecast.
• Work within the Broker Sales Channel, contributing to the activation and development of the partner portfolio.

• Manage and serve the customer portfolio in the assigned region
• Proactively and reactively prospect for new customers
• Negotiate payment terms and conditions with customers
• Maintain and follow up on new product projects to ensure their successful commercialization
• Build and maintain customer relationships, ensuring the commercial commitments of both parties are fulfilled, with support from internal administrative teams
• Liaise with the Quality, Finance, Logistics, and Tax departments
• Provide internal support for the administrative and commercial needs of Field Sales Executives
• Prepare the annual product budget for customers in the assigned portfolio
• Monitor and update monthly forecast information according to customer demand
• Participate occasionally in industry trade shows and events

Inside Sales Executive – Personal Care

• Own and manage a portfolio of existing customers, driving recurring revenue growth and customer retention
• Generate and qualify new opportunities through prospecting, inbound lead follow-up, marketing campaigns, and customer outreach
• Engage telecom operators, vendors, and ecosystem partners to identify business and technical needs
• Manage smaller opportunities independently through discovery, qualification, demonstration, proposal coordination, commercial discussions, and close
• Identify upsell, cross-sell, and expansion opportunities within the installed customer base
• Maintain accurate pipeline, forecasting, and customer information within CRM systems
• Collaborate with Account Directors on larger strategic opportunities and account development activities
• Work with Renewals, Solution Engineering, Marketing, Professional Services, and Customer Support teams
• Contribute market intelligence, competitive insights, and customer feedback to go-to-market initiatives
• Achieve quarterly and annual bookings, pipeline generation, and business development objectives

Inside Sales Representative – Network Engineering Solutions

• Prospect new customers within the assigned area/channel to expand the customer base and maximize results
• Visit customers according to the established route, fostering loyalty and providing excellent service
• Monitor monthly results and take action to achieve targets
• Track targets daily in partnership with the Sales Administration team
• Place orders and enter them into the JBS system
• Monitor the post-sales process, from delivery through customer payment
• Monitor competitor activity

External/Internal Sales Representative

• Proactively engage with customers and prospects to generate revenue for Seminovos Localiza through the direct online sale of vehicles
• Support customer prospecting and sales cadence activities, presenting products consultatively to explain their benefits in detail and address customer needs
• Convey energy, charisma, and passion for the products and services offered, seeking to delight customers and provide comprehensive support throughout their journey