Learning and Development

• Develop, implement, and maintain comprehensive training and workforce development strategies for assigned programs and contracts
• Establish training priorities aligned with operational objectives, contract requirements, quality performance, and workforce needs
• Design and maintain curricula for onboarding, role-specific orientation, annual education, regulatory and contractual training, continuing education, and professional development
• Ensure training content reflects current policies, procedures, workflows, clinical standards, care management tools, contractual requirements, and applicable regulations
• Develop training materials, facilitator guides, job aids, reference tools, simulations, case studies, and competency assessments
• Establish training calendars and ensure required education is completed on time
• Lead onboarding and orientation programs and validate employee competencies before independent work
• Deliver or coordinate education on care planning, care management, transitions of care, member engagement, interdisciplinary coordination, behavioral health, social determinants of health, community resources, and documentation
• Develop competency standards and validation processes for clinical and non-clinical staff
• Identify additional education, coaching, or remediation needs and develop structured learning plans
• Partner with Quality Improvement to address performance trends, audit findings, documentation gaps, member experience concerns, and corrective action plans
• Establish metrics to evaluate training effectiveness and participate in root cause analysis
• Serve as a workforce development and operational partner to program leadership
• Support implementation of new workflows, policies, technology, contract requirements, and program initiatives
• Provide subject matter consultation and coaching on care management, person-centered planning, documentation, member engagement, clinical coordination, and program requirements
• Maintain accurate training, competency, and continuing education records
• Support learning management systems, virtual training platforms, and other educational technologies
• Perform additional duties and special projects as assigned

Training Manager

• Provide operational and programmatic leadership for training, technical assistance, and capacity-building programming
• Provide technical assistance on program and grant administration, including finance, vouchering, logic models, and hiring practices related to government grants
• Recruit, hire, supervise, train, and support assigned team members, including monitoring and evaluation
• Collaborate with the Chief of Staff to develop training department goals
• Manage and oversee day-to-day operations
• Oversee training cohorts, including recruitment of participating organizations, cohort coordination, and backup facilitation
• Manage relationships with organizations and entities
• Ensure staff training for external trainings and capacity-building services
• Track data and performance metrics accurately
• Oversee training and curriculum development, implementation, and evaluation
• Oversee technical assistance services and serve as the primary point person for in-person and virtual services
• Lead organizational capacity-building efforts through needs assessments, analysis, professional development plans, and plan completion
• Oversee grant reporting and collaborate with the data team on compliance and accurate reporting
• Monitor grant spending with the finance team to ensure contract spend-down
• Support fee-for-service training inquiries and logistics
• Travel locally, statewide, or nationally to provide training or technical assistance
• Represent Alternatives at relevant forums and events
• Support grant writing and fundraising efforts
• Complete annual goals and other duties assigned by the Chief of Staff
• Participate in staff/team meetings, professional development, and supervision meetings
• Serve as a member of the leadership team

• Participate in a 12-month Leadership Development Program in the health care payer space
• Support strategic projects across multiple business and functional areas
• Work on projects related to Value Based Care, Pharmacy, Network Strategy, Individual and Family Markets and enterprise priorities, depending on placement
• Develop strategic thinking, communication, leadership and project management capabilities
• Interact with and present projects to senior-level executives
• Participate in executive mentorship and networking across functional areas
• Develop innovative approaches to health care challenges
• Perform strategic planning, analysis, communication and leadership work
• Complete project work within a highly matrixed organization
• Participate in HCSC’s enterprise New Grad experience during the first year
• Complete formal orientation and enterprise development activities
• Connect with peers and company leaders across HCSC
• Perform meaningful role-specific work during the 12-month program

Early Careers New Grad – Leadership Development Program

• Oversee operations and development of the behavioral health workforce program
• Manage, hire, supervise, and evaluate program team members across different disciplines
• Establish standards of practice and recommend ways to increase organizational and statewide support capacity
• Use innovative, evidence-based, and community-identified strategies to support team members and meet projected program deliverables
• Maintain knowledge of behavioral health workforce trends, developments, and emerging practices
• Assess workforce service gaps and develop programs and training to meet programmatic and grant sub-award needs
• Support and train program providers throughout the organization on behavioral health workforce development
• Complete required program and organizational documentation
• Monitor and assess team performance and ensure high-quality, evidence-based service delivery
• Provide clinical supervision to program staff as required by certification and licensing boards
• Create and maintain onboarding and training materials
• Develop and implement training, ongoing education, and professional development
• Promote recovery, employment, self-sufficiency, education, health, and community integration
• Monitor staff performance, ethical practice, training needs, documentation, and service delivery compliance
• Represent the agency in the community and participate in external peer stakeholder meetings
• Advocate for effective recovery-based services
• Assist the Executive Director in identifying service gaps and implementing recruitment, training, and retention strategies

Program Supervisor, LCSW/LCPC – Behavioral Health Workforce Development

• Design and develop engaging self-paced learning experiences that translate complex concepts into practical, actionable learning
• Build digital learning using Articulate 360, Storyline, Rise, or comparable authoring platforms
• Create and edit video, audio, graphics, presentations, and other multimedia components
• Develop polished PowerPoint presentations and facilitator materials for live and virtual enablement
• Build job aids, practice activities, assessments, reinforcement, and point-of-need performance support
• Partner with Enablement leaders to translate business priorities into learning strategies and experiences
• Define learning and behavioral objectives tied to program outcomes
• Architect blended learning journeys incorporating self-paced learning, live workshops, practice, application, reinforcement, manager involvement, and performance support
• Partner with subject-matter experts across Sales, Marketing, Operations, Legal, and other functions
• Lead structured SME working sessions and simplify complex material
• Independently manage content development from discovery through delivery
• Partner with Global Programs, Field Readiness, and other Enablement functions
• Establish repeatable templates, standards, and approaches for Enablement deliverables
• Build, publish, manage, and maintain learning experiences in Seismic and other platforms
• Use LMS functionality to organize curricula, manage assignments, and track completion and engagement
• Evaluate emerging learning technologies and improve learner experience and development efficiency
• Manage multiple projects across programs, stakeholders, and deadlines
• Establish development plans, milestones, dependencies, and review cycles
• Maintain and update learning assets as programs, messaging, processes, and business priorities evolve

Senior Manager, Enablement Learning Experience

• Help develop and deliver Oncology training for commercial field representatives
• Develop training related to disease, product, sales effectiveness, market knowledge, and operations
• Maintain subject matter expertise in disease states, products, and therapeutic areas
• Develop and execute training programs and initiatives
• Design and enhance curriculum for the Commercial organization
• Coordinate with Marketing, Legal, Compliance, Medical, and Regulatory to ensure medical-content accuracy and compliance with promotional policies
• Manage vendors, training content development, and contract requirements
• Perform project management during training-content development
• Lead training meetings, including planning, logistics, vendor monitoring, and participant conduct
• Partner with Marketing, Precision Medicine, and Commercial Leadership to develop and roll out training materials
• Collaborate with cross-functional teams and external partners to provide effective training solutions
• Align training strategy and tactics with partner-company colleagues
• Build trust and credibility with business partners
• Participate in sales meetings and routine field rides as a resource for field sales
• Design and lead training work sessions at National Sales and POA Meetings
• Maintain facilitation-skills expertise
• Assess organizational training needs for clinical fluency and development competencies and provide feedback for innovation
• Report to the Associate Director of Training

Senior Training Manager, Oncology

• Produce advanced learning content supporting Broadcom Education's learning and performance needs
• Conduct job, task, knowledge, skills, and needs analysis with senior management and employees
• Design and develop blended learning and performance support solutions across multiple delivery modes and technologies
• Lead curriculum design and implementation and develop plans aligned with organizational goals
• Manage external vendors and tailor learning content to Broadcom culture and practices
• Integrate learning content consistently across curricula and roles for audience-specific needs
• Create and update instructional and performance strategies and processes
• Gather, analyze, and organize content with subject matter experts
• Collaborate with Development, Support, Services, Marketing, and Curriculum Development teams
• Meet employees, customers, and partners to plan work and solicit feedback and requirements
• Validate the effectiveness and business impact of learning content
• Coordinate development efforts for new internal and external learning delivery systems
• Serve as technical expert on content development projects and maintain instructional and learning integrity
• Participate in curriculum workshops, technical walkthroughs, pilot classes, and development activities
• Maintain learning paths and curriculum roadmaps
• Explain solution vision, capabilities, business value, and offerings to customers and prospects
• Support Sales and Technical Sales with education solution development
• Develop software images, environments, and technology support for learning content and performance support solutions
• Make strategic and tactical curriculum development decisions independently and resolve conflicts

Instructional Designer – Mainframe Education, Mainframe DevOps

• Coordinate logistics and communications for firmwide attorney development programs and initiatives
• Support program administration, including invitations, registration, participant tracking, material preparation, attendance monitoring, and feedback collection
• Create surveys, compile participant feedback, and prepare program evaluations, summaries, and reports
• Assist with planning and executing practice excellence workshops, attorney onboarding and orientation, practice group boot camps, and other in-person and virtual programs
• Travel to other firm office locations to provide on-the-ground support for in-person attorney trainings and events
• Coordinate conference rooms, AV support, catering, program materials, and other event logistics
• Maintain timelines and project plans to move initiatives forward
• Exercise critical thinking and judgment in training and event logistics
• Maintain program records, participation data, metrics, and electronic files; assist with reporting and data analysis
• Assist with attorney development resources, intranet pages, and internal program materials
• Collaborate with attorneys, business professionals, and external vendors to support program delivery and participant experience
• Prepare client-ready written communications for attorneys, business professionals, external vendors, and other stakeholders
• Provide administrative support for team operations, meeting coordination, cross-functional collaboration, special projects, and department initiatives

Professional Development Assistant

• Complete a multi-phase Accelerated Leadership Development Program
• Participate in three rotational assignments, including areas such as New Technology Validation, Autonomy Design, Product Electrification, Product Value Chain Design, Strategic Procurement, Lean Innovation, Manufacturing Operations, and Field Assignment
• Receive mentorship from a senior Caterpillar Executive
• Participate in intentional leadership development and experiential learning opportunities
• Complete a 12–18 month assignment
• Contribute to an inclusive, constructive, and productive work environment
• Recognize and value team members’ contributions

Accelerated Leadership Development Program

• Complete a multi-phase Accelerated Leadership Development Program
• Participate in three rotational assignments selected by the participant
• Gain hands-on experience in areas including New Technology Validation, Autonomy Design, Product Electrification, Product Value Chain Design, Strategic Procurement, Lean Innovation, Manufacturing Operations, and field assignments
• Receive mentorship from a senior Caterpillar Executive
• Participate in intentional leadership development and experiential learning opportunities
• Complete a 12–18 month assignment
• Contribute to an inclusive, constructive, and productive work environment
• Recognize and value team members’ contributions