Manager

• Assess, plan, implement, coordinate, monitor, and evaluate health care options and services
• Provide effective care management services to enrolled populations
• Complete comprehensive medical, biopsychosocial, behavioral, spiritual, and cultural assessments
• Identify behavioral, social, cultural, and environmental strengths and barriers
• Educate members and families about diagnoses, medications, resources, prevention, and risk factors
• Set patient-centered SMART goals and monitor intervention quality and effectiveness
• Develop, review, implement, and evaluate member care plans with members, families, providers, and care teams
• Apply trauma-informed care, motivational interviewing, strengths-based, and solution-focused techniques
• Facilitate referrals to community-based services and agencies
• Refer matters outside the Care Manager’s scope or expertise to appropriate clinical team members
• Collaborate with multidisciplinary teams and community provider agencies to achieve treatment outcomes
• Coordinate services among members, families, guardians, providers, specialists, and care teams without duplication
• Maintain member documentation in the Care Management platform
• Meet monthly productivity and role expectations
• Follow CCNC policies, privacy and security requirements, and HIPAA regulations
• Attend departmental and corporate meetings, training, and required events
• Travel within assigned regions and/or North Carolina

Care Manager

• Assess, plan, implement, coordinate, monitor, and evaluate services for enrolled populations
• Develop whole-person plans of care with primary care providers, members, caregivers, families, and care teams
• Complete comprehensive medical, biopsychosocial, behavioral, spiritual, and cultural member assessments
• Identify behavioral, social, cultural, and environmental strengths and barriers
• Educate members and families about diagnoses, medications, resources, prevention, and risk factors
• Set patient-centered SMART goals and monitor intervention quality and effectiveness
• Develop, review, implement, and evaluate member care plans
• Apply trauma-informed care, motivational interviewing, strengths-based, and solution-focused techniques
• Use Hospital/Data or Electronic Medical Record systems as available
• Facilitate referrals to community-based services and agencies
• Refer matters outside the Care Manager’s scope or expertise to appropriate clinical team members
• Collaborate with multidisciplinary teams to achieve treatment outcomes
• Maintain relationships with community provider agencies to promote quality and cost-effective care
• Coordinate services among members, families, guardians, community services, primary providers, specialists, and care teams
• Empower members to advocate for their own care while respecting their values and experience
• Maintain member documentation according to organizational policies and procedures
• Meet monthly productivity and role expectations
• Comply with CCNC policies, privacy and security requirements, and HIPAA regulations
• Attend meetings, training, and other required events
• Travel using a personal vehicle within the region and/or state
• Perform other requested duties

• Provide service to industrial commercial real estate customers
• Respond to tenant requests and problems and generate work orders for vendors or maintenance staff
• Follow up with tenants to ensure satisfactory issue resolution
• Ensure 24-hour emergency coverage for the property
• Conduct periodic inspections of commercial properties and tenant spaces
• Maintain property, lease, tenant, and correspondence files
• Use Yardi Property Management, Salesforce, and Monday.com
• Create building and property operating budgets using Yardi Advanced Budgeting
• Complete tenant CAM reconciliations using Yardi
• Maintain records in Lease Manager
• Provide five-year building capital plans and collaborate with Asset Management on funding
• Track lease expirations and plan move-outs and renewals
• Support tenant onboarding and provide onboarding resource guides
• Participate in building onboarding punch walks and warranty reviews
• Coordinate building transition after construction and address warranty issues during the first 12 months
• Assist with property management plans, preventative maintenance policies, procedures, and property operations manuals
• Assist with monthly, annual, departmental, business plan, financial statement, and RFP reports
• Assist with transaction-related documents and tenant contact lists
• Coordinate contractors and tenant move-ins and move-outs
• Approve or obtain repair estimates and bids
• Generate and track service orders, approvals, and distributions
• Review invoices, service work order billings, contracts, and property/GL coding
• Investigate cost reduction opportunities
• Assist corporate accounting with property questions and vendor issue resolution

Commercial Property Manager

• Provide leadership and direction for day-to-day execution of the assigned business unit
• Oversee operations, sales, and accounting
• Make safety the number one priority and enforce company safety policies
• Develop and implement execution plans to maximize business objectives and profitability
• Lead the Services team and enforce company Core Values
• Communicate with Corporate Operations to identify, manage, and share best practices and project resources
• Perform hiring and disciplinary duties
• Meet or exceed growth goals
• Manage KPIs including safety, financial expectations, forecasting, accounts receivable, personnel development, and sales team performance
• Measure performance and implement counteractions for operations and sales goals
• Provide leadership for business-unit operations and resolve operational problems
• Evaluate local performance and customer satisfaction; enhance performance and proactively resolve issues
• Allocate resources to meet business-unit and project-team customer commitments
• Manage staffing, performance reviews, salary recommendations, and internal personnel issues
• Ensure compliance with state, local, and federal legal requirements and corporate standards
• Meet or exceed financial budgets and goals; review setups, pricing, and cost data
• Implement productivity improvements, project compliance, and quality assurance
• Maintain consistency in project and field management processes
• Maintain customer satisfaction

General Manager – Services

• Serve as the retailer expert and execute client plans
• Grow client business within assigned retailers faster than the category and retailer overall
• Develop and maintain relationships with clients and customers within an assigned geographic region
• Present targeted strategic client plans based on customer and retailer insights
• Execute strategic plans covering sales, share, distribution, promotion, pricing, merchandising, and financial management
• Communicate proactively with the Client Team regarding status, opportunities, expectations, and business-plan needs
• Communicate customer changes and insights across relevant CROSSMARK roles
• Use CROSSVIEW as the business planning, communication, and execution framework
• Support Business Account Managers and stakeholders in developing client plans and brand activation strategies
• Identify and sell additional client services using client and customer performance insights
• Support preparation for CROSSVIEW Business Reviews and participate in presentations when appropriate

Customer Business Manager II

• Coordinate care and communicate pertinent medical information among the Injured Worker, Insured, and Carrier
• Facilitate appropriate treatment, successful rehabilitation, and return to work
• Deliver efficient, cost-effective communication for work injuries, MVAs, liability claims, LTD/STD, and other referred services
• Follow all policies and procedures in the Case Management plan and retain accountability for the CM process
• Accept referrals assigned by the Director of Case Management
• Make initial contacts, schedule initial assessments, and obtain physician appointment dates
• Confirm assignments with referral sources and clarify special handling instructions
• Build professional relationships with clients and treat claimants with dignity
• Maintain ongoing communication with the Injured Worker, Insured, and Carrier
• Record data and billing in CaseAnyplace
• Submit timely monthly Preliminary, Initial, Progress, and Closing reports
• Attend physician appointments and obtain diagnosis, prognosis, treatment plan, rehabilitation length, estimated return to work, and MMI/Full Recovery information
• Refer to Vocational Counselors for job analyses when appropriate and approved by the Carrier
• Recommend physicians for Independent Medical Examinations and coordinate and attend IMEs
• Coordinate transportation as needed
• Monitor treatment plans and attend therapy sessions when appropriate
• Maintain contact with therapists for updates
• Request transfer of files to Vocational Counselors when appropriate
• Assist Carrier/Insured with modified or regular-duty return-to-work planning
• Provide information to Defense Attorneys as appropriate
• Promote teamwork with all staff members
• Maximize accurate, appropriate billable hours per monthly target of 8 hours per day
• Retain responsibility for tasks delegated to non-clinical staff
• Perform additional professional duties as assigned

Field Nurse Case Manager

• Coordinate care and communicate pertinent medical information among the Injured Worker, Insured, and Carrier
• Facilitate appropriate treatment, successful rehabilitation, and return to work
• Deliver efficient, cost-effective communication for work injuries, MVAs, liability claims, LTD/STD, and other referred services
• Follow policies and procedures in the Case Management plan and retain accountability for the CM process
• Accept referrals assigned by the Director of Case Management
• Make initial contacts, schedule initial assessments, and obtain next physician appointment dates
• Confirm assignments with referral sources and clarify special handling instructions
• Build professional relationships with clients and treat claimants with dignity
• Maintain ongoing communication with the Injured Worker, Insured, and Carrier
• Record data and billing in CaseAnyplace
• Submit timely monthly Preliminary, Initial, Progress, and Closing reports
• Attend physician appointments and obtain diagnosis, prognosis, treatment plan, rehabilitation length, estimated return-to-work status, and MMI/Full Recovery information
• Refer to Vocational Counselors for job analyses when appropriate and approved by the Carrier
• Recommend and coordinate IME physicians and attend IMEs
• Coordinate transportation as needed
• Provide translation as needed for bilingual nurses
• Monitor treatment plans and attend therapy sessions when appropriate
• Maintain contact with therapists for updates
• Request transfer of files to Vocational Counselors when appropriate
• Assist Carrier/Insured with modified or regular-duty return-to-work planning
• Provide information to Defense Attorneys as appropriate
• Promote teamwork with staff members
• Maximize accurate, appropriate billable hours toward the monthly target of 8 hours per day
• Retain responsibility for tasks delegated to non-clinical staff
• Perform additional professional duties as assigned

• Craft Cisco's CX partner strategy with senior leaders
• Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization
• Identify and explore new opportunities and business models to develop partner capabilities and services
• Lead decision-making, execution, and success metrics for new opportunities
• Formulate long-term strategic priorities and plans for partner service offerings, engagement models, and ecosystem growth
• Collaborate with Cisco business units and cross-functional leadership
• Influence and partner with CX, partner, sales, product, partner programs, and other internal and external teams
• Develop expertise in Cisco's partner business, markets served, and competitors
• Explore complex problems and drive growth through the Cisco Partner ecosystem
• Establish relationships across the organization

Strategy & Planning Manager

• Support client needs throughout the treatment process, including administrative support
• Support the admissions process and client orientation
• Support business office functions related to payment collections and records maintenance
• Greet clients and run morning intentions group
• Provide customer service to clients, families, and clinical partners
• Follow up with clients after treatment and offer access to needed resources
• Manage issues related to FMLA, EAP, disability, legal, financial, and personal therapy matters
• Coordinate communication with clinical partners for admissions and ongoing client care
• Facilitate groups as needed and directed by clinical leadership
• Coordinate groups and schedules, discharge planning, and records maintenance
• Support client communication and feedback initiatives
• Schedule medical and provider appointments
• Participate in interdisciplinary meetings
• Coordinate support groups as needed
• Conduct chart audits when requested
• Attend required training and perform other assigned duties

Virtual IOP Case Manager

• Provide direction, coaching, and support to team members and clinicians in assigned offices
• Serve as a local culture carrier and extension of operations leadership
• Monitor workflow processes, outcomes, clinician/patient satisfaction, and performance measures
• Ensure offices meet or exceed clinical, operational, and financial objectives
• Manage financial performance, including revenue, center margin, and EBITDA targets
• Coordinate office operations and resolve facility issues
• Report monthly key performance indicators, variance reports, and action plans
• Provide root causes and action plans for underperformance
• Implement operational and clinical processes and practices
• Collaborate with shared services teams to support clinicians and patients
• Manage referral source relationships and promote LifeStance Health in local geographies
• Assess patient capacity and clinician utilization
• Build high-performing teams through selection, training, and performance management
• Directly manage clinicians and office coordination staff
• Provide administrative oversight and operational support for therapists and prescribers
• Support clinician engagement, onboarding, and training
• Partner with Intake to match patients and ramp new clinical team members
• Serve as operations contact for clinician administrative questions
• Oversee escalated patient complaints and drive resolution
• Support clinical consultations, documentation integrity, and clinical best practices
• Communicate clinician dissatisfaction issues to operational and clinical leadership
• Mentor and engage strong performers and discuss career progression

Manager jobs in North Carolina

Care Manager

Care Manager

Commercial Property Manager

General Manager – Services

Customer Business Manager II

Field Nurse Case Manager

Field Nurse Case Manager

Strategy & Planning Manager

Virtual IOP Case Manager

Practice Group Manager