Operations

• Own and continuously improve end-to-end listing onboarding operations to meet the company’s required pace and quality
• Develop and implement new acquisition and listing onboarding approaches with Sales and other cross-functional teams
• Identify and close tool and process gaps so the team operates with sustainable systems instead of manual workarounds
• Manage program budgets and vendor relationships, including selecting external partners as needed
• Lead joint programs with peer leaders from planning through execution and take on new projects as team priorities evolve
• Represent the team in internal team meetings, cross-functional forums, and leadership settings as needed
• Track key program metrics, determine causes of performance declines, and identify and activate levers to get back on track
• Represent Airbnb Luxe, a curated collection of verified luxury accommodations, while supporting the company’s travel marketplace and host ecosystem

Explore Senior Operations Manager – Luxury Listing Onboarding at Airbnb. Review requirements and application details.

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