Operations

• Develop, modify, apply, and maintain quality/inspection standards and evaluation methods for products and processes
• Establish quality systems, procedures, inspection plans, quality performance trends, statistical plans, cost estimates, and quality plans
• Ensure project and process control documentation complies with requirements and contracts
• Assess quality performance and cost of quality using statistical and analytical methods
• Devise and implement methods for inspecting, testing, and evaluating products, processes, and production equipment
• Coordinate technical evaluations, analysis, and data acquisition to achieve division quality objectives
• Plan, prepare, and monitor work progress; evaluate time standards and recommend corrective action
• Coordinate manpower, materials, and machinery to meet delivery due dates
• Provide statistical information for quality improvements by determining and applying testing methods and criteria
• Guide resolution of work-related problems and application of performance and quality standards
• Establish and maintain controls for accurate and timely completion of work projects
• Train and develop employees and evaluate work performance
• Recommend personnel actions and apply performance-management and leadership techniques
• Explain and support company policies and procedures and comply with negotiated labor agreements
• Ensure proper use of machinery, tools, and company equipment
• Maintain a clean, orderly, and safe work area; monitor, report, and resolve unsafe conditions
• Lead employees in product improvement and cycle-time reduction programs
• Conduct regular department meetings
• Perform other related responsibilities as required

Supervisor, Operations

• Plan, schedule, coordinate, and measure all operations within a warehouse facility
• Develop, implement, and measure standard operating processes within the facility
• Develop daily schedules from customer business schedules and measure performance against schedules
• Oversee warehouse safety programs and ensure high customer satisfaction
• Establish and maintain warehouse operational infrastructure
• Price all new business associated with the facility
• Develop and maintain ISO-level operating guidelines and metrics for internal and external customers
• Develop and monitor productivity standards
• Develop and maintain efficient, cost-effective operations layouts
• Establish and maintain daily operating schedules
• Coordinate daily cycle counts
• Hold P&L responsibility for the operation
• Develop and maintain an internal training center
• Present facility operations to prospective customers
• Ensure a safe working environment and employee compliance with PPE and proper precautions
• Provide customer service to prevent and resolve errors
• Select and place staff, provide job training, define assignments, and manage performance against productivity and organizational objectives
• Provide supervision, assign tasks, advise units or sub-units, and interact with employees, customers, and management-level peers
• Conduct presentations of technical information concerning projects and schedules
• Administer company policies affecting subordinate employees and recommend policy changes

Outbound Operations Manager – 1st Shift

• Process and support Standby Letter of Credit transactions, including issuance, amendments, extensions, renewals, drawings, and cancellation activities
• Review standby letter of credit applications, supporting documentation, and transaction instructions for accuracy, completeness, and compliance
• Partner with Credit, Commercial Banking, Legal, and Risk teams to execute and service standby letter of credit transactions
• Monitor key dates, expiration events, automatic renewal provisions, drawing activity, and other critical obligations
• Review complex financial, legal, and operational documentation for compliance with bank procedures, regulatory requirements, and industry standards
• Identify discrepancies, exceptions, and potential risks and work with stakeholders to resolve issues
• Provide guidance and support regarding standby letters of credit and related trade finance products
• Develop working knowledge of documentary letters of credit, collections, and other trade finance services
• Participate in cross-training initiatives to broaden product knowledge and support team flexibility
• Participate in special projects and strategic initiatives supporting business growth and operational transformation
• Perform other duties as assigned

International Ops Analyst 2

• Drive growth within EY's Assurance Service Line as a market-facing executive and member of the Assurance Leadership team
• Help define and execute overall market strategy
• Lead strategic pursuits by developing and deploying solutions and market initiatives through sales channels
• Build and expand executive relationships at top accounts and develop relationships in target accounts
• Coach Assurance Senior Managers and PPEDs on relationship development, client dialogue, and sales acumen
• Build knowledge of expanded assurance offerings and support client opportunities
• Develop go-to-market differentiators and support fee renewals and Additional Audit Effort negotiations
• Share best practices, industry observations, and wins across leadership, practice, and cross-service-line calls
• Advise on at-risk accounts and coordinate EY-wide relationship support
• Support the Distinctive Client Experience and collaborate with sales enablement
• Co-develop market strategy and execution plans with service line, sector, and SSL leaders
• Develop and lead pursuits from relationship building through final outcome
• Shape RFP processes and meet with clients on process and best practices
• Conduct ASQ/ESQ sessions and loss debriefs to deepen relationships and generate pipeline
• Exceed sales goals and coach deals on approach, team, sales strategy, win themes, relationships, pricing, and client sessions
• Collaborate with leadership to challenge pricing and deal economics
• Lead and coach sales colleagues across service lines and Activation
• Counsel and provide feedback to colleagues and participate in relationship development programs

Digital Operations Solutions Sales Executive, Director

• Share responsibility as a site leadership team member for achieving financial and non-financial business goals.
• Lead execution of customer contracts through production operations and facilities leadership.
• Achieve or exceed program objectives for schedule, cost and quality.
• Build and implement improvement goals and aggressive schedules across the organization.
• Establish KPIs and operations metrics and report progress, achievements and business results.
• Develop reporting cadence for executive leadership, management, union and hourly workforce, and customers.
• Participate in union meetings, grievances, arbitrations and contract negotiations as required.
• Drive lean culture integration and deployment of the Triumph Operating System (TOS).
• Recognize and solve challenges affecting production objectives.
• Allocate resources and assess operating-department policies.
• Direct evaluation, justification and recommendation of capital equipment purchases.
• Participate in acquisition and setup of new equipment, processes and facilities.
• Develop operations budgets and analyze monthly financial statements.
• Guide, direct and approve budgeting activities and prepare monthly Operations reports.
• Attract, retain and develop operational talent through mentoring, empowerment and accountable leadership.
• Ensure succession planning for self and direct reports.
• Build cross-functional relationships to improve manufacturing quality, customer service, process efficiency and cost.
• Work with Program Management counterparts to ensure clear and consistent customer communication.
• Comply with environmental, health and safety policies, training and PPE requirements.

Operations Manager I

• Lead and support a team of 15 Field Service Technicians across many hospital sites
• Coordinate installations, service schedules, and inventory with Plant Managers and Delivery Drivers
• Train hospital staff and internal teams on product use, safety, and compliance
• Conduct audits, monitor service quality, and drive continuous improvement
• Build relationships with hospital personnel and attend facility meetings
• Hire, train, and manage service staff, including scheduling, performance reviews, and safety training
• Maintain accurate records and ensure regulatory compliance
• Collaborate with Sales and Regional Operations to support account growth and retention
• Deliver exceptional service to hospital partners across the greater Cleveland area
• Support frontline staff and improve patient environments
• Lead a non-sales, non-engineering service operation focused on service excellence and team management

Service Operations Manager

• Lead and support a team of 15 Field Service Technicians across many hospital sites
• Coordinate installations, service schedules, and inventory with Plant Managers and Delivery Drivers
• Train hospital staff and internal teams on product use, safety, and compliance
• Conduct audits, monitor service quality, and drive continuous improvement
• Build relationships with hospital personnel and attend facility meetings
• Hire, train, and manage service staff, including scheduling, performance reviews, and safety training
• Maintain accurate records and ensure regulatory compliance
• Collaborate with Sales and Regional Operations to support account growth and retention
• Deliver exceptional service to hospital partners across the greater Cleveland area
• Ensure the service model runs smoothly, safely, and efficiently while supporting frontline staff and improving patient environments

Field Operations Manager

• Oversee receiving, warehousing, distribution, and maintenance operations
• Develop and implement policies and procedures
• Maintain warehouse facilities and records
• Work with purchasing to establish supplier reporting
• Recommend warehouse efficiency improvements
• Maintain health, safety, hygiene, and security standards
• Improve customer experience
• Manage stock control and reconcile inventory with WMS/ERP
• Identify process improvement opportunities
• Produce reports and statistics for management updates
• Participate in the annual department budget
• Identify cost-saving opportunities
• Recruit, select, orient, coach, and motivate employees
• Monitor workplace performance and lead training initiatives
• Create a safety program adhering to OSHA standards
• Perform other duties as assigned

Operations Team Leader

• Fulfill customer orders by picking items accurately and efficiently
• Use scales to prepare accurate quantities needed for orders
• Prepare, pack, and ship orders for outbound delivery
• Receive incoming goods and place them in storage
• Maintain a clean, organized, and safe warehouse environment
• Use the warehouse management system to track and locate products
• Cooperate and communicate effectively with coworkers to achieve shared goals
• Support additional duties as assigned

Operations Team Member

• Own day-to-day SAP/SRM transactional buying, including SRM shopping cart review, PR-to-PO conversion, GR confirmation, and supplier confirmations
• Serve as first-level SRM approver, ensuring accuracy, completeness, and compliance with procurement standards
• Serve as the primary point of contact for buyer-side vendor and internal stakeholder inquiries regarding pricing, delivery, quality, and performance
• Review and route purchase requests to contracted suppliers
• Partner with Category Managers to identify compliant, cost-effective solutions for non-contracted spend
• Maintain and update purchase orders, including vendor confirmations, Annual POs, open POs, and aged POs
• Track, document, and manage purchasing workflows while driving actions to reduce workflow volume and resolution time
• Investigate and resolve invoice discrepancies and blocked invoices through PDAP ReadSoft workflows
• Partner on Vendor Master accuracy and perform monthly Vendor Master change audits
• Support Investment Approval Form workflow coordination with Finance and Project Owners
• Identify transactional workflow inefficiencies and propose or implement fixes
• Document transactional pain points for automation design
• Track and report buying KPIs and exception volumes

Operations jobs in Ohio