People Operations

• Support the employee experience across the entire lifecycle for UK and US teams
• Own and manage new-starter onboarding from contract creation through day one
• Prepare contracts, addendums, welcome materials and induction sessions
• Ensure accounts, tools and equipment are set up before employees start
• Serve as the main point of contact for new joiners during pre-boarding
• Manage employee lifecycle administration, including contract changes, letters and documentation
• Handle offboarding processes and ensure compliance
• Manage probation processes, reviews and completion tracking
• Maintain and audit employee data in HiBob
• Support monthly UK and US payroll with accurate inputs
• Act as first point of contact for employee queries about people topics, systems and payroll
• Support performance cycles, pay reviews and benefits rollouts
• Support initiatives involving culture, wellbeing, learning and development, and DEI
• Identify inefficiencies, update documentation and lead process-improvement projects for onboarding and operational workflows

People Operations Associate

• Own and manage day-to-day People operations across the employee lifecycle
• Support and improve onboarding experiences
• Provide practical, commercially aware People advice to managers and leadership
• Guide training and development needs, particularly management skills for People managers
• Support team career development frameworks
• Review, improve, and maintain People policies, documentation, and processes
• Coordinate and improve performance planning and review cycles, including compensation and incentive processes
• Partner with leadership on organisational changes, performance concerns, and people-related risk
• Lead employee relations matters including disciplinaries, grievances, and performance management
• Coach and develop members of the People team around operational People capability and employment law
• Use AI tools and automation to improve efficiency and operational quality
• Provide clear, accessible people communications across the business
• Work closely with senior leadership, managers, and the wider People team to strengthen operational People foundations at Chip

People Manager

• Act as the first point of contact for HR queries
• Administer accurate and timely onboarding, offboarding, and internal move processes
• Manage and deliver weekly Day 1 orientation sessions alongside fellow People Generalists
• Maintain HR systems, employee files, and documentation accurately within Dayforce
• Provide administrative support for absence management, probation, and parental leave
• Respond to first-line employee relations queries from employees and managers
• Support the People & Culture team with process improvements and benefits administration
• Partner with business units to foster a supportive workplace and improve employee experience

People Generalist – Fixed-Term Contract

• Lead the People Advisory and Employee Relations function across the Group
• Act as the strategic architect of the Employee Relations framework
• Provide expert leadership on complex employee relations matters
• Shape people policies and ensure alignment with UK employment law and financial regulations, including FCA, PRA, and SMCR
• Build a trusted, proactive People Advisory team that balances commercial needs with inclusion, accountability, and psychological safety
• Report to the Director of People Solutions

Head of People Advisory – Employee Relations

• Own and evolve RAD, Midnite’s performance approach, from framework design through manager enablement, calibration, and continuous improvement
• Build progression and levelling frameworks that provide clarity and support consistently high standards
• Create a proactive learning and development strategy to strengthen managers, develop critical capabilities, and bring cultural tenets to life
• Turn performance data into talent reviews and succession plans
• Use performance, engagement, and retention insights to identify opportunities, test ideas, and demonstrate measurable impact
• Partner with founders, VPs, and functional leaders to build trust, navigate resistance, and adapt approaches
• Own People programmes end-to-end: diagnose, design, launch, embed, measure, and iterate

Head of People Performance – Development

• Own and continuously improve the end-to-end employee lifecycle, including onboarding, contractual changes and offboarding
• Optimise and scale People processes, identifying automation and efficiency opportunities
• Partner with leaders and managers on People policies, processes and queries
• Support people integration aspects of M&A activity, including onboarding, data management and process alignment
• Manage and enhance People systems and data
• Produce meaningful reporting on headcount, engagement, attrition and performance
• Use HiBob and Deel automation and AI to reduce manual effort and support managers
• Use employee feedback, data insights and operational trends to enhance employee experience
• Own payroll inputs, compensation updates and benefits administration across the UK, US and ROW
• Support annual People cycles, including compensation reviews, performance processes, engagement initiatives and organisational changes
• Ensure compliance and governance across People processes and documentation
• Coordinate and deliver bi-monthly Town Halls
• Create and maintain People communications and content across internal channels
• Partner on inclusion, belonging and wellbeing initiatives
• Champion DEI&B across people experiences

People Experience Lead

• Lead and evolve a scalable, high-performing People Operations function.
• Own People infrastructure, including systems, data and reporting.
• Maximise the value of Deel and HiBob for high-quality decision-making.
• Use technology, automation and AI to simplify processes and reduce manual effort.
• Oversee the full employee lifecycle, including onboarding and bulk onboarding.
• Lead operational transformation initiatives improving scalability and employee and manager experience.
• Design and implement reward strategies covering compensation, benefits and incentive frameworks.
• Partner with Finance and senior leadership on compensation planning, benchmarking and cost management.
• Ensure benefits are competitive, cost-effective and aligned with employee needs.
• Establish governance and consistency in reward decisions.
• Own and evolve the Employee Engagement strategy using surveys, insights and action planning.
• Translate engagement and People data into insights and prioritised actions.
• Identify risks such as attrition and cost.
• Partner with senior leaders on accountability, capability and follow-through.
• Lead people-related M&A activity, including due diligence and integration planning.
• Establish scalable People governance, operational standards and controls across the global team.
• Deputise for the SVP, People as required.
• Lead, manage and develop the People Operations team.
• Collaborate with People Partnering and the wider People team.

Head of People Experience – Maternity Cover

• Provide administrative support for benefits processes, working in coordination with Reward and People Services
• Coordinate recognition programmes, including Tilbury Pots and Long Service Awards, ensuring timely and accurate delivery
• Manage employee lifecycle gifting processes, including onboarding and life events
• Support administration of airport passes for Travel Retail employees, including coordinating documentation, tracking requests and ensuring timely processing
• Support IR35 administration, including documentation collation and tracking
• Manage purchase orders and support spend tracking across People Services
• Maintain trackers and records for People Services activities
• Support preparation and updating of People Services materials, communications and documentation
• Assist with employee data collation and reporting for benefits renewals or audits
• Provide support for People Services activities, projects and cyclical processes
• Work collaboratively with the wider People team to ensure smooth coordination and a consistent employee experience

People Services Assistant

• Provide general administration for the People and Culture team
• Keep the People system accurately updated, conduct DBS checks, issue employment lifecycle documents and monitor People email inboxes
• Audit People systems, eligibility to work, training and skills matrices
• Coordinate People and Culture events, including training sessions, meetings and celebrations
• Collect and provide monthly MI reporting data on recruitment, performance, attrition and absence
• Respond to internal and external People-related inquiries and requests
• Support colleague lifecycle processes, including new starter inductions, exit interviews and training coordination
• Support engagement calendar activities
• Participate in People projects, procedures, guidelines and other activities
• Manage the payroll cycle and payroll checks in the absence of the Pay and Benefits Coordinator
• Maintain accurate colleague records and People systems
• Ensure contracts, employment documents, DBS checks and right-to-work checks are completed on time
• Administer new starters, leavers and other colleague lifecycle changes
• Provide accurate monthly People MI by reporting deadlines

People and Culture Administrator

• Plan, prepare for, and execute medium- and large-scale HR transformation projects
• Coordinate collective consultation processes
• Manage communications efforts, including meeting administration and maintenance of channels, materials, and announcements
• Provide employee relations support and guidance to people leads and managers on complex issues
• Act as a proactive issue-identification and escalation point of contact
• Collaborate with advisors from different HR workstreams to drive end-to-end project execution
• Drive continuous improvement and process efficiency to improve employee experience
• Deliver people practices in line with local legal and regulatory frameworks

People Operations jobs in United Kingdom