Program Assistant

• Provide and coordinate administrative and provider relations support for the Behavioral Health Home program
• Support designated BHH providers through orientation, education, and implementation of contract policies and procedures
• Provide telephone support for incoming BHH queue line calls when needed
• Provide coverage in the absence of the BHH Manager
• Attend program meetings, workgroups, and committee meetings with or on behalf of the BHH Manager
• Take comprehensive meeting notes and prepare, proofread, and distribute meeting minutes
• Support program-related tasks and projects, including provider communications, newsletters, announcements, and educational materials
• Assist with annual provider surveys and training materials
• Coordinate and conduct on-site visits with DMHAS and/or provider staff
• Perform member eligibility verification to support timely enrollment
• Maintain and update the BHH provider master contact list quarterly
• Assist with annual provider credentialing and recredentialing activities
• Communicate with providers, clients, community organizations, state partners, stakeholders, and internal departments regarding program inquiries
• Maintain confidentiality of protected health information and follow HIPAA policies and procedures
• Travel within Connecticut to meet program requirements
• Perform other tasks required to support business operations

Behavioral Health Homes Program Assistant

• Deliver basic planning, administrative, and operational support across a designated division at a federal agency
• Schedule meetings, manage distribution lists, capture and distribute meeting minutes, conduct data entry, and maintain documents
• Coordinate and prepare briefing materials and presentations
• Maintain team document repositories, including document organization, versioning, and collection
• Assist in drafting and updating Standard Operating Procedures
• Recommend improvements to team workflow efficiency and effectiveness
• Compile and analyze data using database programs
• Assist with preparing and reviewing reports
• Participate in internal and external meetings, conduct research, and provide background information
• Liaise with administrative staff of other agency offices and divisions
• Monitor and adapt workflows and schedules based on importance, sensitivity, and confidentiality
• Review outgoing materials and correspondence for consistency and procedural conformance
• Maintain recurring internal reports, contact lists, and correspondence controls
• Perform additional duties as assigned

• Support the operational effectiveness and administrative systems of GMHC’s Housing Services division
• Provide administrative support for program reporting requirements and documentation reviews to assist with audit readiness
• Maintain housing-related systems such as AWARDS and HASA Web for data entry and compliance tasks
• Prepare documents and track funder-related data for HRA, DOHMH, HUD, and other funding sources
• Maintain census logs, rent ledgers, and occupancy reports
• Collect and process rent checks for housing programs
• Prepare and maintain spreadsheets tracking rent payments and arrears
• Order and maintain office supplies and apartment furnishings
• Order and distribute food cards, gift cards, and MetroCards
• Take accurate meeting minutes for Housing team meetings
• Assist with special projects and related duties assigned by the supervisor
• Prepare utility stipend checks and distribute client disbursements
• Track monthly and daily MetroCard distribution for case managers and clients
• Assist with invoices and expense documentation
• Serve as a triage point for drop-in clients needing administrative support
• Provide timely assistance or redirect clients to appropriate Housing staff
• Collaborate with case managers, administrative staff, and program leadership under the Senior Director, Housing
• Support audit readiness, compliance, and responsive housing services for vulnerable and historically marginalized communities

Program Assistant, Housing

• Deliver comprehensive and effective services to individuals age 18 and up diagnosed with serious mental illness and co-occurring substance use disorders through the Assertive Community Treatment (ACT) program
• Attend and participate in daily team meetings and support the team’s record-keeping procedures
• Support maintenance of clients’ electronic health records to ensure compliance with Medicaid, New York State Office of Mental Health, New York City Department of Health and Mental Hygiene, and CASES requirements
• Maintain and update team program materials, intake packets, contact lists, and client forms
• Provide billing and Medicaid eligibility support, including weekly eligibility checks and tracking prior authorizations
• Keep entitlement information current in clients’ electronic health records
• Respond to and triage phone calls, perform receptionist duties, maintain office supplies, and check postal mail weekly
• Maintain petty cash and OMNY Card inventories, reconcile the team Amex monthly, and coordinate with the Fiscal Department
• Attend administrative and Program Assistants’ meetings
• Provide culturally competent services in accordance with CASES policies and practices
• Perform other duties as required by the Team Leader, ACT Leadership, and executive staff

• Provide 1:1 ABA services using play-based, evidence-based strategies
• Follow individualized treatment plans designed by Clinical Leaders
• Support skill development in communication, socialization, and daily living skills
• Deliver services in homes, schools, centers, and community settings
• Carry a limited caseload with added responsibility under senior clinician support
• Participate in joint sessions, shadowing, and in-field coaching opportunities
• Assist with documentation review, session preparation, and treatment fidelity
• Support parent education conversations alongside Clinical Leaders
• Collaborate with Training and Operations teams
• Work under the supervision of a licensed or credentialed Clinical Leader

Assistant ABA Program Supervisor, Mid Level, RBT

• Provide direct care, instruction, and skill building to adults with intellectual disabilities, developmental disabilities, or behavioral challenges
• Facilitate rehabilitative and meaningful activities for individuals and groups
• Support development in self-care, self-direction, independent living, hygiene, toileting, first aid, communication, socialization, motor skills, art, music, and horticulture
• Assist with case management responsibilities
• Provide input for interdisciplinary team reviews
• Assist in developing Individual Support Plans (ISPs) and maintain contact with families, funding sources, and ISP team members
• Implement clinical and daily plans and recommend or implement program improvements
• Maintain daily documentation, data collection, and progress notes
• Ensure members remain actively engaged throughout the day and offer choices
• Communicate with management regarding treatment and programs
• Participate in case management and other teams
• Support crisis management using Positive Behavior Support (PBS) and Safety Care
• Assist with staff training as needed
• Maintain program area, supplies, and equipment
• Advocate for persons served and support community integration through community, volunteer, reverse integration, and friendship opportunities
• Perform other related duties as required

Day Program Activities Assistant

• Assist with onboarding new managers, including spending significant time in program as managers become familiar with program operations and SBY expectations
• Conduct routine reviews of physical and virtual youth client files for completeness, accuracy, and compliance
• Flag missing, incomplete, or inconsistent documentation and communicate findings for follow-up
• Assist program staff with documentation requirements and correcting file deficiencies
• Maintain tracking logs for file review findings, resolution status, and supervision completion rates
• Support preparation for licensure reviews and external audits by gathering documentation, checklists, and compliance materials
• Organize and maintain licensure binders, records, and digital files for inspections
• Research regulatory requirements and licensing standards and summarize findings
• Complete data collection and analysis tasks, including reviewing program outcome data
• Support basic reports and data summaries for program leadership
• Assist in identifying data trends or discrepancies indicating programmatic improvement areas
• Review supervision documentation for timely completion and policy adherence
• Assist with developing or updating supervision tracking tools and templates
• Document quality assurance activities and prepare summaries of findings
• Participate in site visits to program locations for quality monitoring
• Perform other duties as assigned

Program Quality Assistant

• Manage a shared inbox receiving information requests
• Log, track, and assign requests to team members
• Analyze requestors, requested information, release eligibility, and applicable SOPs
• Collaborate with program and customer staff to compile requested documents
• Review files and redact information according to SOPs
• Analyze complex or unique requests using prior scenarios and team/leadership guidance
• Submit completed requests according to urgent or standard timelines
• Manage, track, and authorize child advocate appointments for program participants
• Participate in special projects, including large document requests related to litigation inquiries
• Assist the FOIA team with processing requests and other tasks

Program Assistant, Case Files

• Perform general secretarial, clerical, and administrative support functions for a unit or office
• Complete administrative support tasks related to licensure, personnel, purchasing, records management, inventory, or similar functions
• Provide clerical support, including typing, filing, ordering supplies, and sorting mail
• Perform data entry and maintenance
• Copy and distribute documents and materials
• Maintain record-keeping and filing systems
• Provide secretarial and administrative support to an upper-level manager
• Use independent judgment and initiative to perform administrative, clerical, and secretarial duties

• Organize and advertise Africa-China Initiative events
• Administer key parts of the grant
• Facilitate communications with guest speakers and event co-sponsors
• Serve as a liaison between the Africa-China Initiative and Georgetown University administrative offices and partner institutions
• Coordinate regularly with staff and faculty in African Studies and other SFS programs and units
• Report to the Director of the African Studies Program and work closely with the Africa-China Initiative Program Director

Program Assistant jobs in United States

Behavioral Health Homes Program Assistant