Program Manager

• Manage programs, client accounts, budgets, and business analysis for assigned brands
• Gather and document business requirements and communicate changes, enhancements, and modifications to stakeholders
• Manage client program budgets and recommend ways to control program costs
• Serve as the primary business relationship manager and maintain day-to-day client relationships
• Conduct client meetings by phone, Webex, and onsite; provide program updates and presentations
• Develop expertise in assigned brands’ therapeutic classes and competitive products
• Develop and implement innovative solutions based on brand strategy, objectives, and competitive landscape
• Measure program KPIs and develop data-driven recommendations
• Assist clients in navigating internal requirements and processes
• Manage and coordinate relationships with third-party vendors, including agencies, SPPs, HUBs, service providers, and data/analytics teams
• Build relationships across internal functional areas and lead internal project stakeholders
• Serve as an internal and external subject matter expert
• Mentor and train Associate Program Managers as needed

Associate Program Manager – Copay

• Provide programmatic leadership and technical support for forest recovery, restoration, and forest resilience projects
• Facilitate collaborative forest stewardship and conservation efforts in the Southern Appalachians
• Plan, develop, implement, and manage a portfolio of forest recovery, restoration, and reforestation projects
• Assess forest conditions and develop restoration plans, treatment recommendations, desired future conditions, and implementation actions
• Support implementation, monitoring, and evaluation of projects, including Hurricane Helene recovery initiatives
• Identify and prioritize watersheds, landscapes, and restoration sites
• Develop projects from initial assessment through implementation-ready scopes of work and treatment approaches
• Lead collaborative field-team strategies and work plans
• Communicate restoration strategies and project recommendations to the U.S. Forest Service, contractors, consultants, partners, and funders
• Use GIS datasets for project planning, implementation, progress reporting, technical summaries, and funder communications
• Manage large-scale funding agreements with the U.S. Forest Service
• Manage forestry projects through planning, contracting, budgeting, implementation, and partner coordination
• Oversee advertising, negotiation, and awarding of project implementation contracts
• Coordinate on-the-ground stewardship projects with contractors, consultants, nonprofits, agencies, and private landowners
• Manage program and project budgets and reporting for governmental and contractor agreements
• Support and potentially supervise program staff, including mentoring and professional development
• Collect, analyze, and report project and impact information with NFF teams
• Provide collaborative conservation expertise and facilitation for regional initiatives
• Draft and revise meeting agendas and facilitation materials
• Build and maintain relationships with federal and state agencies, local governments, tribal partners, nonprofits, and private-sector partners
• Support fundraising and storytelling with NFF Advancement and Marketing teams

Southern Appalachian Forest Recovery Program Manager

• Own and execute Labcorp’s national strategy and value proposition for Community Health Centers, HCCNs, and Primary Care Associations
• Build and manage strategic partnerships with national HCCNs
• Lead workflow for member Best Practices and Toolkit development on the NACHC Strategic Alliance team
• Standardize and scale CHC services and programs across operating divisions
• Lead development and commercialization of products, programs, and solutions improving UDS and VBC quality measures, operational performance, and patient outcomes
• Define CHC pricing strategies and approaches for uninsured populations and flat-rate programs
• Incorporate CHC requirements into specialty-testing and value-based care initiatives
• Collaborate with Diagnostic Assistant, Insight Analytics, and data teams to enhance customer offerings and drive utilization
• Partner with divisional sales and leadership to support CHC growth and retention
• Lead cross-functional teams launching and scaling new programs and solutions
• Serve as subject matter expert for customer presentations, leadership discussions, and sales strategy
• Develop centralized CHC RFP response capability and support Primary Care Association engagement and value-based care contracting
• Drive sales communications, training, tools, and support resources
• Lead targeting campaigns and sales enablement programs
• Leverage laboratory data for UDS quality measures, care-gap initiatives, population health programs, and value-based care performance
• Lead Salesforce account hierarchy and data governance for CHCs
• Drive customer-facing communications with Marketing, including sales collateral, campaigns, thought leadership, and CHC conference strategy
• Monitor CHC segment performance through revenue, accession volume, and customer analytics
• Present strategic updates, KPIs, and market insights to senior leadership
• Participate in business reviews with divisional and national commercial leadership
• Support commercial efforts to achieve the annual CHC growth budget
• Mobilize cross-functional teams across Sales, Managed Care, Marketing, IT, Legal, and Medical and Scientific Affairs
• Report to the Vice President of Physician Systems within the National HHS Team

National Program Director – Community Health Centers

• Provide leadership and strategic direction for end-to-end revenue cycle operations across DSOHF facilities
• Oversee patient access, health information management, coding, billing, accounts receivable, payer management, and collections
• Drive strategy to optimize financial performance, ensure regulatory compliance, minimize denials, and improve cash flow
• Guide a multi-tiered team of managers and staff
• Partner with senior leadership, state agencies, and payer organizations
• Align operations with financial goals
• Oversee key metrics and reporting
• Manage complex Medicaid and Medicare billing requirements
• Ensure audit readiness
• Guide technology optimization within Epic and related systems
• Improve operational efficiency and accountability
• Present complex financial, operational, and regulatory information to executives

Revenue Cycle Management Program Director

• Serve as the primary client contact for production logistics, shipment timelines, and specifications
• Manage last-minute changes, reprioritize work, communicate impacts, and keep programs on track
• Participate in planning calls and translate event needs into clear warehouse execution
• Communicate shipment status and flag potential issues proactively
• Decide when to solve problems independently and when to escalate
• Build trust with clients through clear and patient communication under pressure
• Anticipate on-site requirements based on field experience
• Oversee preparation, packing, and quality control of event kits
• Direct warehouse team members on daily kit assembly using pull lists and pack lists
• Maintain warehouse organization systems for complex event assets
• Label and organize kits using event production nomenclature
• Troubleshoot packing challenges in real time
• Collaborate with ADVOC8’s event production team on program planning and execution
• Create and maintain documentation for recurring event programs
• Track kit inventory, flag reorder needs, and manage asset lifecycle
• Troubleshoot technology issues and adapt to new platforms
• Identify process improvements to increase efficiency and reduce errors

Events Program Manager – Freelance

• Manage the operating cadence for the Talent leadership team, including monthly operating reviews and annual strategy planning
• Develop approaches to KPIs, daily management, and visual management
• Coordinate preparation for Talent team visits to Operating Company sites and help solve talent challenges with OpCo customers
• Support management and tracking of the function's budget and commitments
• Drive program management of the annual talent cycle and priority talent projects
• Manage timelines, communications, reporting, process governance, execution, delivery, and adoption
• Synthesize quantitative and qualitative data into executive-ready insights, scenarios, and recommendations for C-suite forums
• Support people-related M&A and cost optimization work
• Frame talent questions using data and financial logic; quantify recommendation costs and value
• Maintain high standards of data integrity and confidentiality
• Partner with HR Technology and HR Operations teams on talent management and organization effectiveness systems
• Coordinate the knowledge base, escalations, and trends from HR Shared Services

Senior Analyst, Program Manager – Global Talent

• Lead end-to-end program management for priority Consumer Health opportunities from active deal development through customer confirmation and onboarding
• Translate commercial objectives into integrated workplans with milestones, deliverables, dependencies, decision points, and accountable owners
• Establish governance, operating rhythms, and executive reporting
• Maintain momentum across concurrent workstreams and intervene when execution challenges affect timing or customer commitments
• Provide program management guidance to VP-level and above leaders
• Lead Consumer Health corporate development and M&A project activity, including diligence support and post-close integration planning
• Coordinate stakeholders and subject matter experts across Commercial, Operations, Finance, Legal, Compliance, Information Technology, Marketing, Managed Care, Corporate Development, and other functions
• Facilitate working sessions, document decisions, drive issue resolution, and escalate matters with clear options and implications
• Lead external engagements with partners, health systems, and large customers, including C-suite executives
• Convert customer commitments into coordinated implementation plans
• Lead internal readiness activities for customer confirmation and onboarding
• Serve as the customer-facing Labcorp lead from close through onboarding and early-life support
• Coordinate business requirements, operational capabilities, contractual commitments, technology needs, financial considerations, and customer expectations
• Coordinate handoffs from business development to implementation and ongoing account ownership
• Manage risks, issues, assumptions, decisions, and interdependencies; develop mitigation plans
• Prepare executive updates on progress, decisions, tradeoffs, and leadership support needs
• Develop repeatable playbooks, templates, governance standards, and performance measures
• Use data, automation, and AI-enabled tools to improve planning, reporting, risk identification, decision support, and stakeholder communication
• Conduct market scans and structured research on consumer health and direct-to-consumer diagnostics
• Track competitor activity, new entrants, and emerging commercial models
• Deliver executive-level presentations on market trends, market evolution, and competitor activity

Program Director – Consumer Health

• Assist with day-to-day management of the Acquisition Program, including pre- and post-award activities
• Review and score annual Acquisition applications
• Prepare and negotiate contracts with grantees
• Monitor implementation of assigned active contracts
• Meet with grantees for progress reporting
• Coordinate with grantees and Acquisition and Legal teams on acquisition closings and project close-out
• Review and approve weekly payment requests as first-line approver and back-up to the Program Manager
• Assist grant recipients with contract and scope management
• Review real estate documents, including appraisals, deeds, conservation easements, title, and plats
• Participate in status meetings with the Acquisition Team and DNCR Legal
• Identify obstacles, troubleshoot issues, and help improve Acquisition Program processes

Assistant Acquisition Program Manager

• Own the integrated program plan across Data Hub platform, inbound, Workday bi-directional, outbound, data quality, and operations workstreams
• Drive workstream leads to resource-loaded plans with milestones, entry and exit criteria, and named owners
• Maintain the critical path and flag schedule impacts
• Run workstream stand-ups, program calls, dependency reviews, steering committees, and executive updates
• Manage scope and change control, assessing cost, schedule, and cross-workstream impact
• Lead multi-company delivery teams toward one plan, milestones, and definition of done without direct reporting authority
• Establish common standards for estimation, planning, status reporting, and defect management
• Manage organizational handoffs, partner and vendor commitments, SOWs, and service expectations
• Onboard incoming teams into program standards, tooling, environments, and access
• Publish workstream and overall program status with RAG ratings and measurable reporting
• Build and maintain a single source of truth for program status, decisions, and artifacts
• Tailor communications and escalate early with recommendations
• Maintain cross-team dependency and risk registers and drive mitigation to completion
• Triage, assign, track, and escalate issues and blockers
• Anticipate conflicts involving freeze periods, financial close windows, shared environments, and release trains
• Drive decisions to closure and document rationale
• Manage budget, forecast, actuals, variance, vendor invoicing, and SOW milestones
• Manage resourcing and onboarding across workstreams and parties, including offshore teams
• Ensure adherence to SDLC, change management, security, and audit controls in a regulated insurance environment
• Coordinate release, cutover, hypercare, rollback, and contingency planning for interfaces going live
• Own end-to-end delivery of an enterprise Data Hub supporting Finance and future Actuarial, Investment, Reinsurance, and Risk domains

Program Manager jobs in North Carolina