Program Specialist

• Coordinate all administrative and program support for the Training Support Unit program
• Support instruction delivery, classroom preparation, course handouts, and orientation/graduation ceremonies
• Arrange travel, lodging, facilities, instructors, equipment, and materials
• Coordinate correspondence involving Program Managers, Registrar/staff, instructors, students, and other stakeholders
• Assist SMEs and curriculum development staff with lesson plans, instructor guides, student guides, practical exercises, and course materials
• Support annual course budget preparation, including student travel and per diem funding
• Ensure efficient use of assigned resources
• Assist with database and record management and report preparation
• Maintain student records, class evaluations/surveys, and class administration documents
• Resolve technical and administrative problems before and during training delivery
• Order, receive, unpack, store, assemble, and issue supplies, materials, and equipment
• Schedule and prepare vehicles for training exercises, graduation ceremonies, and official transportation
• Operate U.S. government vehicles as necessary
• Pick up and deliver official mail and special delivery items
• Escort uncleared building personnel when necessary
• Assist with class coordination, administrative duties, and practical exercises for other courses
• Apply Department of State security standards and procedures to protect National Security information
• Work independently with infrequent supervision and minimal guidance

• Plan and conduct on-site New Provider Enrollment Reviews
• Validate re-enrollment reviews of current Medicaid providers
• Determine whether providers meet Medicaid provider enrollment requirements
• Verify professional licenses, business tax receipts, lease information, and other documentation
• Research internet sources to determine or verify business status and ownership
• Submit findings and recommendations to Medicaid Provider Enrollment for further action
• Coordinate with Medicaid providers, Headquarters staff, and SMMC plans to research and resolve assigned enrollment and site-visit issues
• Document activities in the complaint module according to current protocols
• Represent the Agency in government and community partnerships, Medicaid overview presentations, secret shopper events, transportation boards, community alliances, interagency agreement teams, local planning groups, and HIV planning councils
• Perform other duties as assigned
• Travel 25–50%

Senior Human Services Program Specialist

• Advise and support Employee Resource Groups (ERGs) and ERG Leadership Council
• Coordinate and drive participation in events, days of observation, and Community Investment programs, particularly ERG programming
• Expand and support measurable impact of inclusivity and empowerment on business outcomes through Newrez’s DEI Initiative
• Develop, build, and maintain relationships with external organizations and networks
• Partner with Recruiting and HR to create goal-driven strategies supporting attraction, retention, and promotion of underrepresented demographics
• Implement programs that embrace diversity and create inclusivity
• Research and propose DEI best practices, innovative approaches, and industry peer programs to the Manager of DEI
• Collaborate with Newrez NOW to implement inclusive giving campaigns and volunteer opportunities
• Participate in select industry events and represent the organization professionally
• Measure and report status and metrics of Community Investment programs, projects, and activities, emphasizing DEI
• Support external partnerships with nonprofits and professional organizations
• Assist internal teams with special projects and other duties as assigned
• Travel may be required up to 20%, with seasonal fluctuations

Employee Resource Group Program Specialist

• Support enterprise portfolio management processes, including intake, prioritization, planning, monitoring, dependency tracking, and reporting
• Translate strategic priorities into portfolio plans, metrics, reporting frameworks, and governance activities
• Coordinate business and technology initiatives by tracking scope, timelines, milestones, risks, issues, dependencies, resources, and action items
• Develop and maintain portfolio management standards, templates, procedures, and documentation
• Assess workflows and operational processes, identify improvement opportunities, and recommend solutions
• Partner with stakeholders on process improvements, standardization, and operational best practices
• Administer, configure, and optimize portfolio management applications such as Clarity and Power BI
• Serve as functional subject matter expert, providing user support, troubleshooting, training, and guidance
• Collect and maintain accurate portfolio data
• Evaluate business requirements and recommend application enhancements and workflow improvements
• Coordinate application upgrades, enhancements, testing, integrations, vendor support, and new functionality
• Develop user guides, training materials, process maps, knowledge resources, SOPs, and application documentation
• Monitor application utilization and improve user adoption, efficiency, and reporting effectiveness
• Develop, maintain, and publish portfolio dashboards, metrics, KPIs, scorecards, and reporting solutions
• Gather, validate, analyze, and synthesize data from multiple business systems and enterprise applications
• Translate portfolio, program, Agile delivery, and operational data into actionable insights and recommendations
• Support reporting initiatives covering portfolio performance, resource utilization, delivery health, governance, and strategic objectives
• Identify trends, risks, bottlenecks, and improvement opportunities and communicate findings to leadership and stakeholders
• Promote continuous improvement, operational excellence, knowledge sharing, and disciplined portfolio management
• Build relationships across business and technology functions
• Communicate with senior leadership, technical teams, project teams, vendors, and business partners
• Support special projects and perform other assigned duties

Senior Specialist, Portfolio Program & Applications Support

• Execute New Product Development activities across program controls, project engineering, program management, ISC engineering, Sourcing, and proposal-to-production phases
• Support program teams in solving critical issues and achieving metrics while learning Integrated Program Team roles and responsibilities
• Complete the designed rotations and evaluations per the Rotational PM program design
• Track program progress and performance metrics, providing updates and insights to stakeholders
• Collaborate with cross-functional teams to resolve issues and drive continuous improvement initiatives
• Report directly to the Senior Program Director
• Coordinate program activities and ensure adherence to project requirements
• Participate in structured rotational assignments and targeted learning experiences
• Gain understanding of the Aerospace business landscape, change management, program milestones, and process efficiency

Program Specialist II

• Execute New Product Development activities in program controls, project engineering, program management, ISC engineering, and sourcing roles through proposal-to-production phases
• Support program teams in solving critical issues and achieving metrics
• Learn the roles and responsibilities of the Integrated Program Team
• Complete designed rotations and evaluations according to the Rotational PM program design
• Track program progress and performance metrics
• Provide updates and insights to stakeholders
• Collaborate with cross-functional teams to resolve issues
• Drive continuous improvement initiatives
• Report directly to the Senior Program Director

• Lead the design, implementation, and refinement of program evaluation frameworks across AFT initiatives
• Develop evaluation plans aligned with program objectives
• Establish standardized evaluation approaches across multiple programs while accommodating program-specific needs
• Identify opportunities to expand and improve organizational evaluation capacity
• Design and implement qualitative and quantitative data collection methods, including surveys, interviews, and focus groups
• Manage data collection activities to ensure data quality, consistency, and confidentiality
• Support development of an internal database and data management system
• Synthesize findings into meaningful conclusions supporting program improvement and organizational learning
• Prepare technical reports, summaries, presentations, and other communications conveying evaluation findings
• Translate evaluation results into practical recommendations for staff, leadership, funders, and partners
• Contribute evaluation findings to grant reports, publications, presentations, and organizational communications
• Lead creation of an organization-wide impact evaluation system and toolkit
• Collaborate with program staff and external partners throughout the evaluation process
• Provide technical assistance on evaluation design, data collection, and interpretation
• Facilitate workshops, meetings, and stakeholder discussions
• Identify and implement emerging evaluation methods, tools, and best practices
• Contribute to applied social science research on program effectiveness and participant outcomes
• Integrate evaluation findings into program planning, strategic decision-making, and organizational learning
• Report to the Senior Social Scientist and collaborate internally and externally within AFT’s Research division

Program Evaluation Specialist

• Deploy remotely or on-site to assigned projects when performance, QA results, staffing levels, or contract deliverables are at risk
• Assess operations, backlogs, and compliance exposure
• Perform eligibility and enrollment processing, case file documentation, service-submission preparation, state workforce system data entry, and corrections
• Reprioritize workloads, clear backlogs, reassign caseload tasks, tighten approval workflows, and establish interim procedures
• Build and execute stabilization plans with goals, timelines, owners, and exit criteria
• Provide status updates to the Senior Director of Performance and Tech Innovation and Workforce Services leadership
• Coach project directors, supervisors, and frontline staff
• Transition responsibilities back to local staff with documented procedures, trained owners, and follow-up checkpoints
• Partner with Corporate QA and Operations to align quality standards and translate QA findings into corrective action
• Conduct file reviews, pre-audit and pre-monitoring reviews, and risk assessments
• Analyze QA, monitoring, and performance data to identify errors, root causes, and bottlenecks
• Develop and track corrective action plans and validate sustained improvement
• Contribute QA and integrity measures to project scorecards and dashboards
• Prepare monthly reporting on quality results, stabilization status, training delivered, and outstanding risks
• Design and deliver job-specific training and technical assistance
• Support project start-ups and transitions with readiness reviews, staff training, and 30-, 60-, and 90-day monitoring
• Build and update SOPs, desk guides, checklists, and job aids
• Advise project leadership on WIOA and related workforce guidance and recommend process, tool, and training updates

National Workforce Program Integrity Specialist

• Receive, review, and process intake referrals in accordance with established procedures.
• Assess referral information and supporting documentation to facilitate timely case processing and placement decisions.
• Coordinate with internal teams, service providers, and external stakeholders throughout the intake process.
• Maintain accurate and complete intake records, case files, and supporting documentation.
• Monitor intake activities and ensure cases are processed within established timelines.
• Analyze case information and make appropriate recommendations based on available data and program requirements.
• Respond to inquiries and provide information regarding intake procedures and case status updates.
• Collaborate with multidisciplinary teams to support effective case coordination and service delivery.
• Prepare reports, summaries, and documentation related to intake and placement activities.
• Ensure data quality and accuracy within intake tracking systems and records.
• Support process improvement efforts designed to enhance intake operations and case management activities.
• Maintain confidentiality and safeguard sensitive information in accordance with organizational policies and procedures.

Unaccompanied Alien Children Program Intakes Specialist

• Support the scheduling, coordination, and documentation of facility inspections and assessments.
• Review facility inspection reports, supporting documentation, and assessment materials for accuracy and completeness.
• Evaluate facility conditions and operations for consistency with applicable building codes, life safety codes, and industry standards.
• Monitor facility-related compliance activities and identify potential risks, issues, or deficiencies.
• Assist with tracking, monitoring, and documenting corrective actions resulting from facility inspections and assessments.
• Conduct document reviews and prepare technical summaries, findings, and briefing materials.
• Analyze facility inspection data and operational information to identify trends and opportunities for improvement.
• Collaborate with stakeholders to support facility safety, compliance, and operational objectives.
• Provide consultation and technical support related to facility monitoring and assessment activities.
• Maintain accurate records, documentation, and tracking systems related to inspections and corrective actions.
• Support the development of reports, presentations, and recommendations for leadership and stakeholders.
• Participate in site visits and facility assessments as required.

Program Specialist jobs in United States