Representative

• Provide general technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project Engineering, Program Management, and Field Service management with complete and prompt information on program status, customer problems, failures, trends, and climate
• Communicate program activities and problems to Product Support and Field Service through regular, timely reports
• Prepare reports, obtain and interpret market intelligence, and communicate sales opportunities for assigned programs and support
• Assist customers in scheduling maintenance and workload
• Help ensure parts meet established schedules
• Make recommendations based on findings
• Review maintenance-action effectiveness to identify training needs
• Anticipate requirements beyond immediate program needs and assist with implementing solutions
• Perform intermediate and depot-level maintenance
• Conduct hands-on repair and maintenance of the R391 Composite Propeller System and related components

Field Services Representative

• Provide general technical direction and assistance to customers in operating, maintaining, repairing, providing logistic support for, and installing GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project Engineering, Program Management, and Field Service management with complete and prompt program status, customer problem, failure, trend, and climate information
• Communicate program activities and problems to Product Support and Field Service through regular, timely reports
• Prepare reports and communicate significant market intelligence and sales opportunities for assigned programs and support
• Assist customers with maintenance and workload scheduling
• Help ensure parts meet established schedules
• Make recommendations based on findings
• Review maintenance-action effectiveness to identify training needs
• Anticipate requirements beyond immediate program needs and help implement actions to address them
• Perform intermediate- and depot-level maintenance
• Perform hands-on repair and maintenance of the R391 Composite Propeller System and related components
• Support the R391 (C130J) Composite Propeller System and related components at Hurlburt Field, Florida

• Provide clinical knowledge of Amgen products to medical professionals
• Help customers navigate the complex payer environment
• Act as the primary customer contact
• Implement marketing strategy and promote Amgen products as led by the District Manager
• Communicate product clinical benefits to medical professionals to drive appropriate utilization
• Achieve territory sales through branded sales messages, planned programs, medical educational programs, and in-person and virtual engagement
• Develop, service, and manage customer accounts
• Customize discussions and customer interactions based on customer needs
• Ensure product access and resolve or triage reimbursement issues
• Maintain product contracts
• Provide feedback on marketing strategy
• Analyze business effectiveness of sales activities and territory performance
• Develop territory plans with the District Manager
• Share best practices and collaborate with colleagues
• Uphold Amgen values and support patient-focused product promotion

Senior Specialty Representative – Primary Care

• Conduct and manage on-site insurance property claim inventory assignments according to SOS field inventory processes
• Complete assigned tasks diligently in alignment with departmental, facility, operational, and corporate goals
• Assist with business development activities for new and existing service offerings
• Build and maintain customer relationships with adjusters to support retention and repeat use
• Communicate daily with the Field Manager and Service Manager about operational issues and improvements
• Follow all standard operating and safety procedures
• Take on additional responsibilities as assigned
• Perform work assignments safely and concisely in adverse, post-loss insurance claim conditions

Field Claim Representative

• Serve as liaison to customers by providing clinical knowledge of Amgen products to medical professionals
• Implement marketing strategy and promote Amgen products as led by the District Manager
• Provide current and comprehensive clinical knowledge and communicate clinical and economic product benefits
• Deliver branded sales messages and implement planned programs
• Schedule and follow up with medical educational programs
• Achieve or exceed territory sales targets
• Service and manage accounts, including ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts
• Analyze business effectiveness of sales activities and territory performance
• Develop territory plans with the District Manager
• Build the Amgen brand throughout the sales cycle while serving patients
• Partner with colleagues to share best practices and continue learning
• Monitor disease-state awareness, industry, regulatory, and competitive changes to deliver agreed results

Specialty Representative, Primary Care Specialty

• Communicating with clients, medical assistants, and nurses within the organization
• Maintain client and employee privacy in accordance with HIPAA regulations
• Explaining treatment procedures to patients and providing follow up education
• Answer multi-line phone system and take appointments or direct calls to the appropriate department
• Answer high volume of incoming calls
• Check voicemails and return customer calls
• Maintain email communication with patients, vendors and co-workers daily
• Organize and maintain cleanliness of working areas, supplies, and equipment
• Provide customer service and apply problem solving skills to client complaints and provide follow up to ensure satisfaction
• Duties, responsibilities, and activities may change at any time with or without notice

Patient Services Representative

• Execute brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections and concerns and gain calls to action to close sales calls
• Serve customer needs and expectations to build trusted relationships and achieve win-win agreements
• Develop and execute call plans to meet call metrics and optimize coverage and frequency
• Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical topics, and sales
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with health providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Collaborate with in-field team members, sales management, marketing, training, customer excellence, and brand-plan stakeholders

Specialty Representative, Gastroenterology

• Build and maintain relationships with assigned on-premise accounts such as bars, restaurants, and entertainment venues.
• Increase product availability in draft and package formats, drive sales, increase brand visibility, and enhance consumer loyalty for the Constellation Beer portfolio.
• Report directly to the Sr. Manager, On-Premise Market Execution.
• Develop and manage relationships with key on-premise accounts within the assigned territory.
• Achieve sales targets and distribution goals by executing sales initiatives, securing new placements, and increasing volume at existing accounts.
• Conduct regular account visits to ensure product placement, stock rotation, and point-of-sale material execution.
• Identify and pursue new business opportunities to expand CBI’s market presence.
• Execute on-premise strategies and key sales priorities across assigned accounts.
• Plan and execute events, samplings, staff trainings, and promotions.
• Educate account staff and consumers on Constellation’s products, features, benefits, and unique selling points.
• Conduct samplings at events and retail accounts and use word-of-mouth marketing techniques.
• Activate marketing programs and brand activations as directed by leadership.
• Secure distribution for new innovation priorities and execute support plans to drive trial, awareness, and consumer feedback.
• Monitor competitive activity, market trends, and consumer preferences and report findings to sales leadership.
• Provide recaps and reporting on sales activities, account and consumer feedback, and event outcomes.
• Collaborate with local sales teams and distributor partners to align sales goals and execution standards.
• Maintain accurate records of sales calls, account activity, activation feedback, expenses, and market activity.
• Participate in team meetings, training sessions, and distributor work-withs.
• Represent Constellation at local industry events, festivals, promotions, and trade shows.
• Perform additional duties and responsibilities as required.

On Premise Representative

• Analyze, approve, and authorize assigned disability claims and determine benefits due under disability plans
• Review complex medical information to determine whether claimants are disabled under the applicable disability plan
• Use clinical resources in case assessment
• Communicate with claimants' providers regarding return-to-work expectations
• Determine benefits, payments, approvals, and adjustments for workers' compensation, SSDI, and other disability offsets
• Medically manage disability claims in compliance with duration control guidelines and plan provisions
• Communicate claims-process information with claimants and clients by phone and written correspondence
• Inform claimants about required documentation, time frames, payment information, and claim status
• Coordinate investigative efforts and review contested claims
• Arrange referrals to outside vendors or physician advisors for surveillance, independent medical evaluations, functional capability evaluations, and related disability activities
• Negotiate return to work with or without accommodations through claimants' physicians and employers
• Refer cases to team leads and clinical case management as appropriate
• Maintain professional client relationships
• Support organizational quality programs
• Perform other assigned duties

Senior Disability Representative

• Develop and maintain positive, long-term client relationships
• Serve as the primary point of contact for operational and investment inquiries
• Answer inbound calls, address questions, resolve issues, and support clients with Alternative Investment products
• Investigate and resolve complex client issues
• Make outbound calls for updates or additional information
• Oversee service quality and operational performance for designated clients
• Review, prepare, and process transactions on investor accounts
• Handle escalated client inquiries and troubleshoot issues
• Collaborate with management, sales, support teams, and other colleagues
• Implement strategies to reduce client downtime, improve service efficiency, and reduce support costs
• Contribute to process improvements and special projects
• Pursue professional development and continuous learning

Representative jobs in Florida

Field Services Representative

Field Services Representative

Senior Specialty Representative – Primary Care

Field Claim Representative

Specialty Representative, Primary Care Specialty

Patient Services Representative

Specialty Representative, Gastroenterology

On Premise Representative

Senior Disability Representative

Investor Services Representative – Entry Level