Representative

• Provide general technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project Engineering, Program Management, and Field Service management with complete and prompt information on program status, customer problems, failures, trends, and climate
• Communicate program activities and problems to Product Support and Field Service through regular, timely reports
• Prepare reports, obtain and interpret market intelligence, and communicate sales opportunities for assigned programs and support
• Assist customers in scheduling maintenance and workload
• Help ensure parts meet established schedules
• Make recommendations based on findings
• Review maintenance-action effectiveness to identify training needs
• Anticipate requirements beyond immediate program needs and assist with implementing solutions
• Perform intermediate and depot-level maintenance
• Conduct hands-on repair and maintenance of the R391 Composite Propeller System and related components

Field Services Representative

• Provide world-class service to all guests at Hyatt House Evanston
• Handle front desk operations and ensure guest satisfaction
• Greet and assist guests during check-in
• Handle guest check-outs, verify billing accuracy, and resolve issues
• Manage cash transactions and maintain accurate records
• Answer guest inquiries and take reservations
• Promote hotel services to increase occupancy
• Address guest concerns in person and over the phone
• Operate telephone systems, assist with internal calls, and schedule wake-up calls
• Complete shift checklists
• Process incoming mail, messages, and faxes
• Maintain the front desk log book and communicate issues to incoming shifts
• Serve as cashier and attend to market needs
• Maintain professional appearance and proper uniform
• Greet and assist guests, visitors, and team members
• Follow and train team members on Safety and Security Policies
• Report suspicious activity and prepare Guest Incident reports
• Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations
• Perform other duties as assigned by management

Guest Service Representative – Full Time

• Provide world-class service to all guests at the front desk
• Greet and assist guests during check-in
• Handle guest check-outs, ensure billing accuracy, and resolve issues
• Manage cash transactions and maintain accurate records
• Answer guest inquiries, take reservations, and promote hotel services
• Address guest concerns in person and over the phone
• Operate telephone systems, assist with internal calls, and schedule wake-up calls
• Complete shift checklists
• Process incoming mail, messages, and faxes
• Maintain the front desk log book and communicate issues to incoming shifts
• Serve as a cashier and attend to market needs
• Maintain professional appearance and proper uniform
• Greet and assist guests, visitors, and team members
• Train team members on safety and security procedures
• Report suspicious activity and write Guest Incident reports
• Perform duties in accordance with Safety and Security Policies, OSHA, and Blood Borne Pathogens regulations
• Perform other duties as assigned by management

• Resolve client/debtor requests received via the company phone system (Jive)
• Transfer calls to the appropriate team for requests requiring additional assistance
• Respond to client requests for account updates or additional information
• Fulfill requests received via system using email processes and internal systems
• Review client accounts for potential incremental skip work and engage clients where applicable
• Answer client and debtor calls and provide accurate data entry and updates
• Research and review incoming requests for action needed by the operations team
• Support client requests through the assignment system, company system of record, and email process
• Provide initial review of new client-provided addresses to determine whether action is needed
• Communicate with clients clearly and precisely to fulfill requests
• Communicate results and areas of opportunity to leadership
• Provide daily, weekly, and monthly reporting to management

Client Team Representative

• Manage the needs of a designated territory by providing personal in-field technical support
• Provide direct technical support to Authorized FiberTite Applicator personnel, building owners, architects, roofing consultants, and FiberTite sales personnel
• Plan and schedule work according to Technical Services Guidelines
• Arrange and conduct travel to work locations
• Conduct in-progress roof-site visits to monitor proper installation of FiberTite Roof Systems
• Help resolve installation problems and issues
• Train FiberTite Applicator personnel in the proper use and installation of FiberTite products and roofing systems
• Conduct final inspections to ensure technical and warrantable acceptance
• Investigate warranty claim issues and complete necessary FiberTite repairs as directed
• Provide technical assistance to local and regional FiberTite Sales personnel
• Operate within company expense and vehicle policies
• Follow environmental and safety policies
• Maintain weekly communication with FiberTite Technical Services staff
• Perform other duties, including travel and work outside the normal territory

Roofing Technical Representative

• Assist in preparing and reviewing contracts, amendments, extensions, and terminations
• Represent the Company independently or as part of a team on routine and complex customer and supply chain transactions
• Provide contracts and proposal advice and support to Business Area leads and Supply Chain leaders
• Maintain relationships with Program Management, Customer Service, Finance, and external customer organizations
• Train cross-functional staff on contract issues and raise contract awareness
• Assist with development and implementation of functional strategy and deliverables
• Participate in and lead special projects or improvement initiatives
• Support prime customer, DCMA, DCAA, compliance audits, and data calls
• Maintain accurate and complete contract records
• Coordinate contract development and negotiations with internal departments and external parties
• Interpret contract provisions and terms for managers and other stakeholders
• Ensure contracts comply with laws and company policies
• Track contracts and documents to ensure timely renewals
• Collaborate with legal and finance departments on contract queries and clarifications
• Monitor contract performance and fulfillment of obligations

Contracts Representative II

• Handle inbound provider calls, log details, and resolve issues
• Monitor and respond to internal and external emails within established service levels
• Manage the mailbox, assign emails, monitor aging emails, and create reports for management
• Log and return voicemails within established service levels
• Make outbound calls to assist providers with portal navigation, verify contact details, and confirm receipt of request letters
• Escalate unresolved issues to management and follow up as needed
• Communicate and report workflow or system issues to leadership
• Consistently meet quality and productivity standards
• Uphold HIPAA and confidentiality regulations in all interactions
• Support the post-audit process and company-wide programs through other assigned duties

Audit Coordinator – Inbound/Outbound Calls

• Manage the performance of ecoATM kiosks across a local territory of retail partner locations
• Conduct regular and on-demand store visits to ensure kiosks are optimally placed, clean, and fully operational; maintain daily logs of visits, issues found, and resolutions
• Maximize kiosk uptime by running test transactions, performing preventative maintenance and technical repairs, parts replacements, troubleshooting issues, and reporting deficiencies to internal teams
• Evaluate kiosk placement effectiveness and work with store management to secure optimal placement and resolve temporary issues
• Perform kiosk installations, relocations, and removals at retail partner locations
• Build and maintain relationships with store and location management through training, awareness building, and proactive problem-solving
• Serve as the first point of contact at new locations, introducing ecoATM and explaining the value of hosting kiosks
• Communicate placement issues, concerns, and recommendations to key account management and ISR leadership
• Engage with and assist ecoATM customers directly at kiosks; report customer issues and concerns to internal teams
• Act as the voice of the customer by sharing observations about customer experiences with internal teams
• Participate in customer engagement events
• Plan and schedule store visits using reporting tools and established policies
• Maintain awareness of site and driving safety and report concerns to management
• Take on additional responsibilities and projects as directed by leadership

In-Store Representative, Chicago Metro

• Analyze updates by reviewing, researching, and verifying flood insurance updates, including payments on escrow flood loans
• Interpret, sort, and verify insurance data accuracy
• Make outbound calls and research insurance carrier websites to verify and update insurance coverage
• Enter, edit, or modify insurance information in AS400, LPS, Citrix, FiServ, MSP, and other client database systems
• Review and research insurance updates for FEMA and NFIP compliance, flood adequacy, timing notifications, private investors, and escrow payment disbursements
• Adjust flood insurance lines based on reports, documents, or AS400 history and update the FI system of record
• Resolve escrow disbursement discrepancies by researching loans and contacting insurance agencies or companies
• Examine and process flood exception reports and resolve out-of-sync conditions using internal and external systems
• Review private insurance flood policy jackets against regulatory guidelines
• Process client-specific reports and exceptions requiring manual flood coverage review using calculators, appraisals, and cost evaluations
• Save documents to loan files for audit purposes

Flood Reporting Representative

• Create strategies to maximize brand reach and provider relationships within a territory
• Cultivate new and existing relationships through video calls, in-person meetings, events, and educational presentations
• Collaborate with Equip’s clinical leaders to ensure impactful engagement
• Deliver patient acquisition and admissions goals with various departments
• Manage CRM data, outreach efforts, and reports to demonstrate territory performance and inform strategy
• Plan and execute regional events for the target professional audience
• Understand territory needs and position Equip as a solution for providers
• Identify inactive providers and create re-engagement plans and timelines
• Collaborate with Referral Coordinators and the Admissions team to create an effective referral process
• Work with marketing, clinical operations, and payor partnership teams to penetrate new markets
• Identify local sponsorship opportunities and represent Equip at conferences
• Perform other duties as assigned
• Regular field engagement within the assigned territory, including local account visits and occasional overnight stays

Representative jobs in United States

Field Services Representative

Guest Service Representative – Full Time

Guest Service Representative – Full Time

Client Team Representative

Roofing Technical Representative

Contracts Representative II

Audit Coordinator – Inbound/Outbound Calls

In-Store Representative, Chicago Metro

Flood Reporting Representative

Clinical Partnership Representative