Supervisor

• Direct, monitor, and motivate service professionals to provide quality customer service
• Provide continuous, up-to-date in-field training and coaching
• Inspect pest management work for compliance with company standards
• Conduct random quality audits of accounts in accordance with branch goals
• Service pest routes when necessary
• Spend at least 90% of the time in the field with service professionals
• Perform required lifting, climbing, balancing, crouching, pushing, pulling, reaching, sensory, communication, vehicle-operation, and hand-tool activities
• Work indoors and outdoors in potentially hazardous conditions, including chemical exposure, extreme temperatures, animals, insects, confined spaces, and PPE requirements

Field Service Supervisor

• Lead the team designing, coding, testing, releasing, and supporting Ford’s Enhanced Laboratory Management System (ELMS) for the Vehicle Evaluation and Verification organization
• Partner with operations teams and process leads to develop and deploy effective, performant, and reliable applications and tools
• Motivate and assist the team in applying process modeling and coding skills
• Coordinate assessment and adoption of hosting infrastructure and code-base technology updates
• Drive rapid and reliable resolution of local and global system faults and outages
• Ensure compliance with IT Systems Controls and Ford Information Security Policy requirements
• Establish an architectural view of transaction data for process analytics and insight discovery
• Facilitate effective use of AI tools for code generation and integrate AI-based functions
• Expand ELMS applications across regional and global test laboratory and business environments
• Identify and automate labor-intensive or disconnected data management and reporting functions
• Collaborate with Corporate IT on system independence, integration, control, infrastructure, and servers
• Deliver infrastructure as code in cloud environments
• Develop secure connections and APIs between ELMS and Ford systems; provision and populate cloud data repositories
• Enable test-site automation and reporting capabilities, including third-party laboratory system connections
• Build shared resources, frameworks, best practices, and libraries
• Develop ELMS performance and utilization tools
• Modernize ELMS using web application technologies, cloud platforms, AI, and tablet/mobile platforms

Automation Supervisor

• Develop training plans, performance objectives, and career planning for members of three sub-teams: L2 Dealer Software Support Hotline (DSSH), L2 FSA Verification (SVT), and L2 North American Triage
• Lead and prioritize work of the Software Escalation (L2) team
• Provide responsive escalation support to Hotline teams, including global hotline teams for FSA verification concerns, and Field Service Engineers addressing software failures and data issues affecting customer vehicles
• Resolve diagnostic software challenges hindering technicians from resolving customer vehicle issues
• Identify stakeholders and root causes
• Collaborate with cross-functional teams to devise interim containment measures and establish preventative corrective actions
• Act decisively on early warning reports to rectify data and systemic issues
• Develop reporting metrics using information collected from Jira and other supporting sources
• Establish feedback mechanisms and processes
• Leverage developer tools to troubleshoot service issues and enhance back-end data quality
• Work closely with Product Development engineers and teams to ensure issues impacting service technicians are understood, properly prioritized, and actioned

Data Quality Supervisor

• Lead team associates and coordinate activities to meet or exceed safety, quality, production, housekeeping, and cost goals while satisfying the customer
• Manage direction and expectations for individual hourly associates and cell performance
• Coordinate day-to-day interface with cell management, technical resources, and maintenance
• Build cell strengths and maintain positive relations with associates while following company policies and procedures
• Maintain high levels of communication with all associates
• Work assigned second, third, fourth weekend, or fifth weekend shifts

Manufacturing Supervisor

• Supervise production associates performing loading and unloading of freight
• Oversee material accounting using multiple systems
• Oversee assembly and installation of server racks and components
• Organize and coordinate cycle counts, inventory replenishments, and material returns
• Ensure safety measures protect personnel and property
• Advise subordinates on work-related questions and problems
• Monitor work and production areas for accuracy, neatness, and policy compliance
• Recommend and implement documented procedure changes to improve efficiency, quality, and safety
• Perform or assist subordinates with their duties
• Maintain service level agreements using existing systems and tools
• Ensure subordinates follow safety protocols and standards
• Interact frequently with customers, peers, site stakeholders, and subordinates

Data Center Supervisor

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents’ health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to all agency policies, procedures, and licensing requirements

Shift Supervisor – Residential Behavioral Health

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents’ health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to agency policies, procedures, and licensing requirements

• Own development, sign-off, and maintenance of foundational Body Exterior engineering decisions
• Build, guide, and mentor a team of engineers and subject matter experts
• Collaborate cross-functionally with design and studio teams to ideate new solutions
• Lead innovative design development using CAE tools and competitive benchmarking
• Partner with CAE teams to refine simulation and correlation methods
• Optimize designs through analytical and physical assessment while ensuring regulatory compliance
• Develop and implement novel construction techniques through production feasibility
• Create design verification plans and test methods
• Liaise with Vehicle Architecture, Advanced Engineering, Manufacturing, and Suppliers
• Present concepts and program status to senior management
• Lead Body Exterior system integration and QCWFT program delivery
• Manage FSS and other resources to deliver programs
• Lead design of hoods, fenders, bumper fascias, grilles, vents, splitters, spoilers, ducts, and belly pan/diffusers
• Ensure conformance to Ford Racing DNA and regulatory requirements

Body Exterior Supervisor

• Organize, direct, and supervise Youth Treatment Specialists on each shift
• Support the Home Supervisor and Assistant Supervisor in managing the residential program
• Maintain Youth Treatment Specialist and Goal Worker duties
• Deploy staff to maximize treatment and resident coverage
• Ensure shift tasks are completed, including medication administration, observation notes, point sheets, and scheduled activities
• Provide treatment and programming direction and decision-making leadership
• Act as spokesperson for the shift with agency personnel and the public
• Initiate problem-solving and dispute resolution during the shift; report staff discipline needs
• Support and assist with staff training
• Provide and solicit feedback to promote training, growth, and teamwork
• Oversee clients' health and wellness, meals, physical activities, personal supplies, medical, dental, vision, hygiene care, first aid, CPR, and appointments
• Dispense medications at prescribed intervals
• Handle sick/absentee calls and fill open positions when required
• Meet with the home supervisor and other shift supervisors
• Maintain timely Quality Assurance compliance
• Provide daily care, counsel, supervision, and a therapeutic milieu for adolescents in residential treatment
• Assist with treatment programs and facilitate therapy, employment training, activities, school, transportation, and related programming
• Observe and monitor client behaviors and apply agency interventions
• Use non-violent physical crisis intervention techniques (Aegis) and complete required reports
• Transport residents to appointments, activities, work, and meetings
• Maintain accurate records and reports
• Maintain a clean, orderly home and supervise resident housekeeping duties
• Report property damage
• Participate in supervision and team meetings
• Provide feedback for staff evaluations
• Maintain professional confidentiality and protect resident and family rights

Shift Supervisor, UC Program

• Manage planning, directing, and monitoring of production activities to meet specifications, schedules, production targets, and quality standards
• Align plant operations and production with the overall order fulfillment process and GPI objectives
• Plan, prioritize, and manage production line maintenance and downtime
• Supervise and facilitate day-to-day shift activities
• Train, develop, and manage team members, including performance management and recognition
• Oversee scheduling, material handling, maintenance, and resolution of production problems
• Maintain a safe work environment and stop processes that fail safety requirements
• Supervise entry-level and semi-skilled hourly union employees
• Ensure product quality, production efficiency, and productivity meet established standards
• Troubleshoot technical and operational problems and maintain technical proficiency with department machinery
• Support LEAN, 5S, Six Sigma, and other continuous improvement programs
• Understand customer requirements and deliver results meeting or exceeding expectations
• Review and submit training documentation to the department manager
• Ensure completion and approval of timecards before payroll submission
• Assist with interviewing as requested
• Follow plant, hygiene, allergen, and Safe Quality Foods procedures
• Report unsafe food conditions and customer complaints
• Participate in SQF root-cause and corrective actions