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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and requirements elicitation, with a strong ability to translate business needs into implementation-ready artifacts. Proficient in configuring enterprise software solutions and facilitating stakeholder alignment through effective communication and documentation.
Highest-signal resume keywords
Business AnalysisRequirements ElicitationEnterprise Software ConfigurationStakeholder FacilitationProcess Modeling
About the role
Key responsibilities & impact- Lead requirements elicitation activities, including workshops, interviews, and working sessions with customer stakeholders
- Facilitate discussions to uncover business goals, pain points, constraints, and success criteria
- Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies
- Translate business requirements into implementation-ready artifacts, including process flows, requirements, and user stories
- Develop current-state and future-state business process flows to identify inefficiencies, gaps, and improvement opportunities
- Use process flows to facilitate decisions, align stakeholders, and guide solution design and implementation
- Configure enterprise software according to approved requirements and Accela best practices
- Partner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies
- Bridge business stakeholders and technical teams to ensure intent, constraints, and impacts are understood
- Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations
- Collaborate with Project Managers to manage scope, identify risks, and support decision-making
- Support testing and validation, including UAT planning, defect triage, and resolution coordination
- Contribute to go-live readiness by validating configuration completeness, business process alignment, and operational readiness
Requirements
What you’ll need- 3-5 years’ experience in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects
- Experience developing and using current-state and future-state business process flows to facilitate stakeholder alignment and support solution design
- Hands-on experience configuring enterprise software solutions based on discovery requirements
- Demonstrated ability to coordinate effectively with cross-functional technical teams
- Experience documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories
- Ability to think conceptually while maintaining attention to detail in configuration and documentation
- Proven problem-solving skills with the ability to recommend practical, best-practice solutions
- Strong written and verbal communication skills, with the ability to influence and guide business and technical stakeholders
- Experience working within defined project scope and supporting change control discussions
- Comfort operating in fast-paced, multi-stakeholder delivery environments
- Previous professional services or consulting experience is desired; Big 5 consulting is a plus
- Government or public-sector domain expertise is desired
- Mentoring or coaching experience is desired
- Experience documenting and communicating cross-functional workflows for technical design and integration planning is desired
Benefits
Comp & perks- Flexible time off
- Comprehensive medical, dental, and vision plans
- Family planning benefits
- 401(k) retirement savings plan with company match
- Health savings account with company contributions
- Flexible spending account
- Life, accident, and disability coverage
- Business travel insurance
- Employee assistance programs
- Other well-being benefits
- Annual bonus target (discretionary; based on company and individual goal achievement)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DocumentationProcess Flows DevelopmentUser Stories CreationUAT PlanningDefect TriageTechnical Requirements CoordinationBusiness Process ImprovementChange Control SupportProblem-SolvingAttention to Detail
Soft Skills
Strong Communication SkillsInfluencing StakeholdersMentoringCoachingCollaboration
Tools & Technologies
Accela SoftwareEnterprise Software Solutions
Industry Keywords
Public Sector ExpertiseProfessional ServicesBig 5 Consulting ExperienceCross-Functional WorkflowsImplementation Projects