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American ExpressPosted 10/21/2026full-timeNew York City • New York • United StatesSenior💰 $123,000 - $215,250 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and strategic integrations within the payments ecosystem, leveraging data analytics and customer insights to drive product strategy and optimize partner implementations. Strong understanding of APIs, platform architectures, and regulatory compliance in financial services is essential.
Highest-signal resume keywords
Product ManagementStrategic IntegrationsData AnalyticsAPI UnderstandingFraud Prevention
About the role
Key responsibilities & impact- Define partner-specific strategies and roadmaps supporting the Agentic Commerce vision and platform strategy
- Identify opportunities to expand ecosystem adoption and evaluate emerging partnership models and channels
- Define and champion industry standards and protocols for Agentic Payments
- Analyze adoption trends, performance metrics, customer outcomes, and partner feedback to drive optimization
- Align platform capabilities, infrastructure investments, and future innovation initiatives with platform, network, and growth teams
- Balance near-term execution priorities with long-term product strategy
- Monitor market trends, competitive landscape, and industry shifts in payments
- Lead strategic integrations across AI platforms, digital wallets, PSPs, merchants, and ecosystem partners
- Translate platform capabilities into scalable partner implementations balancing customer experience, technical feasibility, risk, and business objectives
- Influence partner roadmaps and integration priorities
- Define data flows across merchants, PSPs, and AI/LLM partners to support fraud, servicing, and Card Member experiences
- Manage development and release timelines, dependencies, impacts, and stakeholder updates
- Define strategies for fraud prevention, dispute management, and call or chat handling related to agentic transactions
- Partner with Legal, Compliance, and Risk teams on governance principles and payments regulations
- Support audit processes and respond to regulatory inquiries
Requirements
What you’ll need- 5+ years of experience in product management, leading product development initiatives, or similar role
- Experience launching products across multi-sided platforms and ecosystem businesses
- Experience launching products, partnerships, or capabilities within rapidly evolving markets
- Experience utilizing customer research, analytics, and data to drive product strategy and roadmap decisions
- Strong customer empathy and passion for building exceptional products and services
- Exceptional communication and relationship-building skills across cross-functional teams
- Ability to reconcile competing needs across customers, stakeholders, and partners
- Proven experience leading strategic integrations, platform partnerships, ecosystem products, or large-scale technology initiatives
- Strong understanding of APIs, platform architectures, developer ecosystems, and integration models
- Experience collaborating closely with engineering and bridging business goals with technical implementation
- Detail-oriented and analytical; able to interpret data and make informed product decisions
- Willingness to be creative within a highly regulated financial services environment
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
- Preferred: Experience managing strategic partnerships with large-scale technology companies
- Preferred: Familiarity with fraud prevention, risk management, authorization systems, and transaction decisioning platforms
- Preferred: Strong knowledge of card payments infrastructure, issuer processing, card lifecycle management, and network tokenization frameworks
- Preferred: Familiarity with regulatory, compliance, policy, or governance requirements within emerging technology domains
- Preferred: Experience contributing to industry standards, interoperability frameworks, or ecosystem governance initiatives
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentEcosystem PartnershipsCustomer ResearchPerformance Metrics AnalysisPlatform ArchitectureIntegration ModelsFraud Prevention StrategiesRegulatory ComplianceData Flow DefinitionTransaction Decisioning
Soft Skills
Exceptional CommunicationRelationship BuildingCustomer EmpathyAnalytical ThinkingCreative Problem Solving
Industry Keywords
Agentic CommercePayments RegulationsCard Payments InfrastructureNetwork TokenizationGovernance PrinciplesInteroperability FrameworksEcosystem GovernanceRisk ManagementAuthorization SystemsMulti-Sided Platforms