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Australian Red Cross LifebloodCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates strong customer-facing skills and a passion for delivering an exceptional donor experience while ensuring safety and compliance during blood collection processes. Capable of collaborating effectively with a team to meet collection targets and adapt to varied shifts.
About the role
Key responsibilities & impact- Greet and interview potential donors to assess eligibility and suitability to donate
- Create a positive donor experience
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collection equipment
- Safely insert and remove needles to collect whole blood, plasma and platelets
- Monitor donors post-donation
- Assist donors with rebooking their next donation
- Collaborate with the team to achieve collection targets
- Participate in paid hands-on and online training
Requirements
What you’ll need- Proven customer-facing experience
- Passion for delivering an exceptional donor experience
- Comfortable with needles and blood/biological materials
- Ability to occasionally lift between 9–22.7 kg
- Ability to frequently stand, walk and bend to set up and pack down machines and blood products
- Flexibility to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
- Curiosity and motivation to learn the process of collecting blood and biological products
- No previous blood collection experience required; full training provided
Benefits
Comp & perks- Minimum 5 weeks annual leave (up to 6 weeks)
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave for either parent
- Dedicated employee assistance program, Sonder, accessible 24/7 from an app
- Superannuation
- Penalties
- Paid training program combining hands-on practice with online learning
- Circle Back Initiative commitment to respond to every applicant
ATS Keywords
✓ Tailor your resumeTip: use these terms in your resume and cover letter to boost ATS matches.