Service Representative, Brokerage Placement – Commercial Lines
Brown & Brown Insurance
Posted: 10/21/2026
Field Representative – Contract Surety
Colonial Surety Company
Posted: 10/21/2026Service Representative – Brokerage Placement, Commercial Lines
Brown & Brown Insurance
Posted: 10/21/2026
Patient Services Representative II, Neuro Surgery
Sutter Health
Posted: 10/21/2026
Custom Orders Representative
Uline
Posted: 10/21/2026
Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026
Order Management Representative
Arista Networks
Posted: 10/21/2026SFDC
On-Site Service Representative
Grainger
Posted: 10/21/2026
Community Relations Representative I
Centene Corporation
Posted: 10/21/2026
Client Development Representative
BuzzTechMedia
Posted: 10/21/2026
Authorization Representative
Aspirus Health
Posted: 10/21/2026
Client Processing Representative II
BNY
Posted: 10/21/2026
Hobby Concierge Representative
Collectors
Posted: 10/21/2026Field Outreach Representative
Monogram Health
Posted: 10/21/2026Service Representative, Brokerage Placement – Commercial Lines
Brown & Brown InsuranceCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in policy service activities and underwriting support, with a strong focus on customer service and compliance with state regulations and carrier guidelines. Proven ability to manage workflows effectively while maintaining quality relationships with agencies and partners.
Highest-signal resume keywords
P&C LicenseSurplus Lines LicenseUnderwriting Guidelines KnowledgePolicy Service ActivitiesCustomer Service
About the role
Key responsibilities & impact- Perform policy service activities primarily by phone and electronically
- Handle policy status requests, certificates of insurance, renewal follow-up requests, and related tasks
- Assist underwriters with agency support activities and complete transactions in a first time-final mode
- Accept, modify, or decline lower-complexity business according to policies, practices, and standards
- Classify risks accurately and match price and product to customers
- Make endorsement decisions and determine applicable markets and qualifying risks
- Prioritize and manage day-to-day work
- Research information from multiple sources to support underwriting analysis
- Review individual risks for acceptability based on carrier guidelines, state regulations, and surplus lines requirements
- Consult with agents and internal/external partners regarding customer service activities
- Recommend opportunities for internal process design and operation
- Plan assignments to meet timelines and service level agreements
- Provide service to agencies by sharing and requesting information
- Route calls and higher-level issues to appropriate individuals
- Maintain customer, peer, and team relationships through quality customer service
- Contribute to team goals by developing a profitable book of business and growing policies in force and premium
Requirements
What you’ll need- P&C License and Surplus Lines License or L&H License in all states (if required by product line) required within 45 days
- Undergraduate studies in business administration or related field of study; degree (preferred)
- One year of related insurance experience (preferred)
- Undergraduate degree may be considered in lieu of one year of related insurance experience
- Knowledge of multiple carriers' underwriting guidelines, state regulations, and surplus lines requirements
- Ability to perform policy service and underwriting support activities by phone and electronically
- Ability to meet established timelines and service level agreements
- Ability to communicate effectively with agencies and internal/external partners
Benefits
Comp & perks- Medical/Rx insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Policy Status RequestsRisk ClassificationEndorsement DecisionsUnderwriting AnalysisTransaction Completion
Soft Skills
Effective CommunicationRelationship ManagementTime Management
Certifications & Qualifications
P&C LicenseSurplus Lines LicenseL&H License
Industry Keywords
Insurance ExperienceState RegulationsSurplus Lines RequirementsAgency Support ActivitiesService Level Agreements