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Cornell UniversityPosted 10/19/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $25 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in library operations, including patron support, technology troubleshooting, and database management. Capable of maintaining a professional environment while effectively communicating and collaborating with diverse populations.
Highest-signal resume keywords
Library OperationsTechnology TroubleshootingDatabase ManagementExcellent Communication SkillsNotary License
About the role
Key responsibilities & impact- Provide direct support at service desks and respond to patron reference, technology, and equipment inquiries in person, by email, chat, and phone
- Direct patrons to Library materials and guide them in using electronic databases
- Assist with the Library's print and photocopy management system; maintain public computers and printers; troubleshoot basic hardware and software issues; escalate complex problems
- Circulate and process materials, maintain the patron database, process renewals, holds, lost/overdue items, new books, and reserves, and generate reports
- Manage calendaring and reservation requests for computer labs and conference rooms; liaise with departments regarding technology and room needs
- Work with Information Technology Services to provide access to appropriate technology and hardware
- Update and maintain the Library’s presence on its website, social networking services, display screens, and other media
- Enforce Library policies regarding access, behavior, and appropriate use of computers and other resources
- Monitor electronic security and fire alarm systems, handle violations or false alarms, and coordinate evacuations as needed
- Perform interlibrary services and process borrowing and lending requests
- Perform notary services by appointment for the WCM and NYP community
- Maintain a neat and orderly Library, including re-shelving materials, collecting materials, straightening furniture, and cleaning monitors and whiteboards
- Open and/or close the Library as assigned
Requirements
What you’ll need- High school diploma or GED
- Approximately 2-3 years of related work experience
- Related experience within a Library and knowledge of computer systems
- Ability to exercise standards of professionalism, including appearance, presentation and demeanor
- Demonstrated ability to work independently and collaboratively with a diverse population of faculty, staff, students, colleagues, and affiliates
- Demonstrated ability to learn new technology tools/skills
- Demonstrated professional initiative and problem-solving skills
- Excellent analytical, interpersonal, time management, and organizational skills
- Excellent written and verbal communication skills, with a demonstrated ability to engage effectively in both in-person and virtual settings
- Notary License preferred
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patron SupportDatabase ManagementTechnology TroubleshootingPrint ManagementInterlibrary ServicesReport GenerationElectronic Database NavigationSecurity MonitoringEquipment MaintenanceNotary Services
Soft Skills
ProfessionalismProblem-Solving SkillsInterpersonal SkillsTime ManagementOrganizational Skills
Tools & Technologies
Library Management SystemsElectronic DatabasesComputersPrintersSocial Networking ServicesWebsite Management
Certifications & Qualifications
Notary License
Industry Keywords
Library ServicesPatron DatabaseElectronic SecurityFire Alarm SystemsLibrary Policies