Canary Technologies

Account Executive

• Develop and close opportunities across new and existing mid-market hotel groups
• Expand Canary's footprint across properties, products, and use cases
• Own opportunities from discovery through evaluation, negotiation, and close
• Build compelling business cases around Canary's impact on hotel operations, guest experience, and revenue
• Build relationships across operations, finance, IT, ownership, and executive leadership
• Develop target accounts and proactively create pipeline across new and expansion opportunities
• Partner with SDR teams to identify, prioritize, and penetrate high-value accounts
• Maintain personal accountability for pipeline generation beyond broader go-to-market channels
• Manage pipeline and forecast, prioritize opportunities, and deliver against revenue targets
• Develop expertise in Canary's platform, competitive landscape, and hotel operators' technology and business needs

Mid-Market Account Executive

Sales Engineer

• Partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle
• Own demos and custom demo workflows, including newly launched and in-development features and products
• Define and document technical discovery SOPs mapping customer systems, integrations, data flows, and constraints
• Create repeatable solution design frameworks and proof plans with Engineering and Product
• Assist with and coordinate RFP/RFI responses, ensuring accurate, differentiated technical content and internal alignment
• Develop processes to validate early-stage product features, capture field feedback, and prepare features for sales enablement
• Partner with Sales on deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones
• Document and maintain security and compliance artifacts for buyer reviews and risk assessments
• Produce scalable enablement assets, including playbooks, guides, and reusable demo components

Enterprise Sales Engineer

• Establish and execute custom demo workflows, including newly launched and in-development features and products
• Define and document technical discovery SOPs mapping customer systems, integrations, data flows, and constraints
• Create repeatable solution design frameworks and proof plans with Engineering and Product
• Build and maintain standardized RFP/RFI response processes with accurate, differentiated technical content and internal coordination
• Develop processes to validate early-stage product features, capture field feedback, and prepare features for sales enablement
• Partner with Sales on deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones
• Document and maintain security and compliance artifacts for buyer reviews and risk assessments
• Produce scalable enablement assets, including playbooks, guides, and reusable demo components
• Partner with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle
• Own demos, technical discovery, solution design, and coordinate RFP/RFI responses

Sales Development Rep

• Conduct persistent outreach to targeted prospects via dials and email
• Communicate the value proposition to decision makers and qualify potential sales opportunities
• Deliver against a qualified-lead quota
• Use prospecting tools to research companies and identify key decision makers
• Collaborate with Account Executives to close accounts and accelerate pipeline growth
• Optimize the sales development approach for ongoing improvement
• Use Salesforce for lead and pipeline management and sales forecasting
• Participate in knowledge sharing, training updates, and process optimization
• Drive new customer acquisition through outbound sales

Sales Development Representative

• Drive revenue by selling Canary’s SaaS solutions
• Deliver against a revenue quota
• Partner with sales development, customer renewals, and customer success teams
• Research and reach out to target accounts via email, phone, social media, direct mail, in-person meetings, and other channels
• Work with an SDR to qualify and set up inbound meetings
• Help develop an outbound sales process for scalable growth
• Use Salesforce for lead and pipeline management and sales forecasting

SMB Account Executive

Customer Success Manager

• Serve as the strategic owner of assigned global strategic accounts
• Maintain long-term executive and operational relationships
• Coordinate deployments with the Implementation Manager and expansions with Sales
• Lead strategic account planning and develop success plans tied to brand-level outcomes and property-level adoption
• Conduct regular executive business reviews
• Provide insights, surface risks, and identify deeper partnership opportunities
• Ensure smooth transitions from deployment to adoption
• Monitor product usage and adoption across large portfolios
• Mitigate risks and drive customer outcomes
• Partner with Sales to execute expansion opportunities
• Advocate for customer needs with Product, Engineering, and Support
• Influence the product roadmap and resolve escalations
• Promote customer advocacy and turn satisfied brands into Canary champions

Customer Success Manager, Global Strategic Brands

Product Marketing

• Develop and maintain product-level messaging and positioning
• Translate Canary products into persona-specific language for SMB, mid-market, and enterprise audiences
• Build sales and marketing assets for each stage of the marketing funnel
• Gather feedback from Sales and Customer Support to improve customer and prospect communications
• Craft presentations, sales decks, and webinars with growth, partner, and content marketers
• Maintain understanding of the competitive landscape and competitor positioning
• Measure go-to-market initiatives, marketing campaigns, and product adoption using data
• Report key metrics and provide actionable optimization insights
• Own product areas and strategic go-to-market initiatives end to end
• Collaborate with Sales, Product, Marketing, and Customer Support teams

Product Marketing Manager

• Define go-to-market strategy for new products and coordinate cross-functionally to execute launches
• Own pipeline generation, conversations, deal velocity, and revenue outcomes for new product launches
• Lead pricing strategy and packaging architecture for assigned product areas
• Partner with Product Marketing leadership, Product Managers, and Sales to translate business goals and buyer behavior into pricing structures
• Develop positioning frameworks for Canary’s products and competitive landscape
• Maintain messaging quality across marketing and sales activities
• Own external product narratives, including executive keynote narratives, analyst briefings, and launch messaging
• Analyze sales and product data to generate insights and action plans to improve sales performance
• Identify customer metrics and proliferate success stories through campaigns with Growth and Content Marketing
• Work across product, sales, finance, customer success, and executive leadership to align strategy and execute plans
• Generate customer insights that improve conversions, shape product strategy, and inspire content and asset development
• Own product areas and strategic go-to-market initiatives end to end
• Build messaging frameworks, one-pagers, competitive positioning briefs, sales leave-behinds, webinars, and presentations

Senior Product Marketing Manager

Security Engineer

• Lead, coach, and grow the Security team, including hiring, performance, priorities, and career development
• Own Canary's security and compliance program, including the control framework, audits, policies, and risk posture
• Serve as Canary's primary security point of contact
• Own vendor and third-party risk management
• Write, maintain, and communicate company-wide security policies and standards
• Run security awareness and training
• Set technical direction for security tooling
• Participate hands-on in architecture and threat-model reviews
• Translate Canary's security posture for customers, partners, auditors, and executives
• Run audits and present to customer security teams

Lead Security Engineer

• Conduct persistent outreach to targeted prospects via dials and email
• Communicate the value proposition to decision makers and qualify potential sales opportunities
• Deliver against a quota for qualified leads
• Use prospecting tools to research companies and identify key decision makers
• Collaborate with Account Executives to help close accounts and accelerate pipeline growth
• Optimize the sales development approach for ongoing improvement
• Use Salesforce for lead and pipeline management and sales forecasting
• Participate in knowledge sharing, training updates, and process optimization