CareSource

Member Health Assessor

CareSource
Posted 10/20/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $35,900 - $57,300 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal skills and the ability to engage effectively with members while coordinating care plans and addressing health concerns. Possesses knowledge of healthcare laws and regulations, along with a commitment to ethical conduct and process improvement.

Highest-signal resume keywords
Member Health Risk AssessmentCare CoordinationMicrosoft Office ProficiencyCultural SensitivityProcess Improvement

About the role

Key responsibilities & impact
  • Engage with members to establish effective, professional relationships
  • Conduct member health risk assessments
  • Participate in the Integrated Care Coordination Team as needed
  • Coordinate logistics supporting care plan goals and interventions
  • Address immediate member concerns as needed
  • Verify member eligibility, previous enrollment history, demographics, and current health status before outreach
  • Gather assessment information from members, families, providers, and other stakeholders as directed
  • Contribute to developing and implementing care plans
  • Report assessment outcomes to the Care Coordinator when needed
  • Assist with health education, wellness materials, and coaching
  • Maintain documentation according to Care Management program protocols and guidelines
  • Approach interventions based on each member’s perspective, unique needs, and available CareSource support
  • Improve processes to streamline assessments and follow-up and make members’ CareSource experience easier
  • Perform other duties as requested

Requirements

What you’ll need
  • High School Diploma or General Education Diploma (GED) is required
  • Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred
  • Proficient with Microsoft Office, including Outlook, Word and Excel
  • Sensitivity to and experience working within different cultures
  • Good interpersonal skills
  • Ability to work independently and within a team environment
  • Ability to identify problems and opportunities and communicate to management
  • Developing knowledge of local, state & federal healthcare laws and regulations and company policies regarding case management practices
  • Demonstrate compassion, support and collaboration with members and families
  • Self-motivated and inquisitive
  • Comfort with asking pertinent questions
  • Ability to work in a fast-paced environment
  • Ability to demonstrate and promote ethical conduct
  • Ability to develop positive relationships with all stakeholders
  • Awareness of community and state support resources
  • Organized, detail-oriented and conflict resolution skills
  • Ability to keep composure and professionalism during times of high emotional stress
  • Ability to maintain confidentiality and act in the company’s best interest
  • Proven track record of demonstrating empathy and compassion for individuals
  • Proven track record for improving processes to make things easier for those served
  • No licensure or certification required

Benefits

Comp & perks
  • Bonus tied to company and individual performance may be available
  • Substantial and comprehensive total rewards package
  • Employee total well-being support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Health Risk AssessmentCare Plan DevelopmentDocumentation ManagementLogistics CoordinationData Gathering
Soft Skills
Interpersonal SkillsProblem IdentificationEmpathyConflict ResolutionSelf-Motivation
Tools & Technologies
Microsoft OfficeCare Management Software
Industry Keywords
Community SettingsAt-Risk PopulationsHealthcare LawsCase Management PracticesConfidentiality