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Consensus Cloud SolutionsPosted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $138,000 - $145,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Net Revenue Retention (NRR) through comprehensive data analysis and strategic program management. Proficient in utilizing SQL, Python, and cloud data warehouses to drive customer retention initiatives and present actionable insights to senior leadership.
Highest-signal resume keywords
Net Revenue Retention (NRR)Data AnalysisSQL/SOQLPythonCustomer Retention Programs
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own Net Revenue Retention (NRR) across all customer cohorts and segments
- Analyze customer retention data from subscription, billing, product usage, support, CRM, marketing, and customer-success systems
- Manage end-to-end retention analysis, including data extraction, cleaning, analysis, and interpretation
- Analyze customer-success tickets, price sensitivity, product usage, and other data to identify churn risks and retention propensity
- Develop, launch, manage, monitor, and iterate customer-retention and churn-prevention programs
- Partner with Product, Sales, Customer Success, Lifecycle Marketing, Contract Management, and Renewal teams
- Align business objectives with data analysis and relay critical insights to stakeholders
- Prepare weekly, monthly, quarterly, and annual reports for senior leaders
- Present findings to senior audiences, including the CEO, CRO, and SVPs
- Create dashboards and visualizations to communicate insights
- Perform other assigned duties and responsibilities
Requirements
What you’ll need- 5+ years of experience in Strategy & Operations, Revenue Operations, Sales Operations, Sales Analytics, Data Analytics, or Consulting
- 5+ years working with Sales and Revenue data, including data extraction, analysis, and forecasting
- 5+ years partnering with and delivering projects to Sales organizations
- 5+ years crafting presentations and communicating findings to senior-level audiences (VP level and above)
- 2+ years of experience in SaaS environments
- 2+ years using SQL/SOQL to join subscription, billing, product-usage, support, CRM, marketing, and customer-success data
- 2+ years using Python or R for data cleaning, feature engineering, statistical analysis, automation, and model development
- Python experience with pandas, scikit-learn, XGBoost/LightGBM
- 2+ years working with a cloud data warehouse and CRM such as Redshift, BigQuery, and Salesforce
- Hands-on experience with AI platforms such as Claude Code, Cursor, Kiro, Gemini Enterprise, Vertex AI, and similar tools
- Strong project planning skills for scoping and executing ambiguous projects from start to finish
- Strong critical thinking and problem-solving skills
- Ability to work independently and complete projects promptly
- Experience presenting data to varied audiences in a compelling, story-driven manner
- Must be able to sit for long periods and handle long periods of screen time
- Reliable, high-speed internet
- Must be eligible to work in the U.S.; sponsorship is not available
Benefits
Comp & perks- Annual performance bonus
- Employee stock purchase plan (ESPP)
- Enhanced time off packages
- Benefits
- Up to 10% travel
- Fully remote work within the U.S.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ExtractionData CleaningStatistical AnalysisForecastingFeature EngineeringModel DevelopmentDashboard CreationData VisualizationChurn Risk AnalysisPresentation Skills
Soft Skills
Critical ThinkingProblem-SolvingProject PlanningCommunicationIndependence
Tools & Technologies
SalesforceRedshiftBigQueryAI PlatformsPandasScikit-LearnXGBoostLightGBM
Industry Keywords
SaaSRevenue OperationsSales AnalyticsCustomer SuccessSubscription Data