Contexture

Solutions Engineer

• Develop and build interfaces to Contexture participant EHR applications
• Ensure system integrity, compatibility, standardization, and security of interfaces
• Design interfaces, including data mapping, translation, transformation specifications, and architecture
• Develop interfaces for varied platforms and applications
• Analyze interface specifications, standards, HL7 messages, and CCDA documents
• Collect, retain, and normalize meaningful participant data
• Troubleshoot and manage technical issues through Data Analysis, Build, QA, UAT, and post-production support
• Identify and negotiate solutions with participants and vendors to remediate interface and clinical-data gaps
• Serve as the main technical contact and drive complex issues to resolution
• Create and maintain technical solution, interface specification, and implementation-guide documentation
• Develop repeatable implementation plans and propose standard changes to the Change Advisory Board
• Implement system changes and support participant upgrades affecting the HIE
• Test and validate interfaces and tools; recommend improvements
• Assess vendor technical capabilities and integration readiness
• Serve as a subject matter expert for vendor and Contexture platforms
• Execute test plans and deployment plans in Stage and Production environments
• Collaborate with Implementation, Application, Development, Support, platform engineering, and architecture teams
• Develop and improve internal custom tools and solutions
• Implement Object Identifiers and branching methodologies
• Provide technical feedback through design reviews and collaborative problem-solving
• Manage competing projects and initiatives while making timely decisions
• Provide operational backup support to the Integration Team
• Support after-hours patching, deployments, changes, or major incident response as needed
• Design and build clinical data sets and testing scripts
• Assist end users with controls ensuring mission-critical interfaces pass data accurately
• Coordinate efficiency between test and production environments
• Identify improvements promoting efficiency and automation
• Perform other related duties as assigned

Systems Integration Engineer

Director

• Lead all functions within the engagement team
• Deliver positive participant interactions, cost-effective operations, participant retention, and organic growth within existing accounts
• Create and implement strategic plans to improve participant satisfaction, identify service opportunities, and increase Contexture’s value proposition
• Anticipate business needs of major accounts and deliver measurable, customer-centric solutions
• Develop and manage business development and engagement strategies
• Lead the team to meet annual and individual sales goals
• Manage and monitor the engagement budget and provide regular performance reporting
• Support the annual plan and budget with the Vice President of Business Development and other departments
• Use market research and customer feedback to identify additional opportunities
• Expand current participant contract scope and develop retention and re-engagement strategies
• Collaborate with Client Support Services to resolve issues and provide provider technical assistance
• Develop workflows and transition processes across pre-sales, contracting, finance, and post-sale client management
• Maintain understanding of customer needs and behaviors and develop participation strategies for the HIE
• Coordinate account-management priorities, initiatives, campaigns, and targeted messaging with Communications and Marketing
• Establish account distribution, prioritization, resource assignment, and sales incentive strategies with the executive team
• Prepare and deliver sales presentations to internal and external audiences
• Maintain accurate participant lists, reports, participant data, credentialing and verification records, and database coding
• Support compliance with information-blocking, privacy, and 42 CFR Part 2 regulations
• Provide accurate information for marketing materials and publications
• Supervise assigned staff, including recruitment, training, and onboarding
• Provide leadership for strategic-plan implementation and other related duties

Director, Development – Engagement

Business Intelligence Analyst

• Manage all Contexture business intelligence development, implementation, and maintenance
• Provide architectural direction and administrative support for daily Business Intelligence team operations
• Lead Senior Data Visualization Analysts and Data Visualization Analysts
• Design projects for Contexture’s reporting visualization platform
• Plan, coordinate, manage, and implement business intelligence, visualization, and analytics activities for internal and external customers
• Coordinate with Contexture departments to deliver HIE/HIT reporting products on time, error-free, and to organizational and customer service expectations
• Oversee delivery of rapid, actionable insights across business units
• Support and implement strategic business plans and processes for Contexture’s BI programs
• Supervise assigned staff, maintain staffing levels, lead recruitment efforts, and create onboarding plans
• Mentor, coach, and provide educational activities for employee development
• Review and implement policies and procedures supporting data, visualization, and BI use-case development methodologies
• Prioritize team goals and tactics in line with organizational objectives and customer commitments
• Track project variables and distribute project information to direct reports
• Assess and escalate project risks and participate in mitigation plans
• Manage implementation projects through timely close and client transition
• Maintain proactive communications with internal and external customers during implementation
• Design and develop business intelligence standards across multiple data projects
• Design and consult on underlying data architecture for BI projects
• Evaluate and test emerging business intelligence and data visualization technologies
• Use standard vocabularies and nomenclatures with the data governance team to normalize inbound and outbound data
• Monitor and maintain data visualization tool performance for reliable reporting
• Support continuous process improvement of Contexture’s data business intelligence programs
• Maintain and broaden knowledge of BI tools, data access applications, and industry best practices
• Contribute to an inclusive and appreciative organizational culture

Manager, Data Business Intelligence

Risk

• Perform semantic mapping of clinical or administrative data to standard reference terminology
• Identify information gaps and mapping problems and provide actionable solutions
• Support data standards across data acquisition and distribution projects
• Analyze, measure, and audit large volumes of data for quality issues and gaps
• Perform root cause analysis of data anomalies
• Triage data quality issues and evaluate their business impact
• Recommend process and system changes to improve data quality
• Collaborate with integration engineers, project managers, and account managers to implement business rules and standards
• Collect, analyze, summarize, and share data quality, integrity, and usability trends
• Develop, document, and execute data lifecycle policies, procedures, and governance
• Participate in Data Governance working groups and committees as a subject matter expert
• Prepare product and process data quality reports using identified metrics
• Develop data quality policies, procedures, and standards aligned with organizational goals, stakeholder expectations, and regulations
• Develop data, product, and service documentation standards, guidelines, and templates
• Support web-based dashboards and scorecards for data quality visualization
• Work with vendors and clients on data quality issues and corrective action plans
• Maintain professional and technical knowledge through workshops, publications, networks, and professional societies
• Maintain knowledge of clinical disease states, hospital care processes, quality measure reporting, and social determinants of health
• Apply clinical data and end-user workflow knowledge to influence healthcare delivery transformation
• Support education and training for internal and external staff on the data quality management program
• Perform other related duties as assigned

Data Governance Analyst

Analyst

• Enhance business understanding using modern visualization tools such as Tableau and PowerBI through concise data storytelling
• Develop healthcare data analysis visualizations and support data linkages to those visualizations
• Compile information from large datasets across healthcare systems and applications
• Present data and analysis clearly to support data-driven decisions
• Collaborate with partners to provide analysis, standard reporting packages, queries, and ad-hoc reporting
• Independently perform analysis for stakeholder projects and recommend solutions to partners and senior leadership
• Collaborate with department leads and partner departments to document business requirements and implement reporting
• Lead visualization subject-matter-expert efforts and provide direction to other analysts
• Help lead data normalization and mapping process improvements within the HIE
• Identify, document, and report design, reliability, and maintenance issues
• Promote continual service improvement and efficient use of HIE data
• Provide proactive technical support, monitoring, and procedural/status updates in complex customer environments
• Drive and document analytics standards and best practices
• Develop and present customized findings to senior leadership
• Mentor and train members of the data visualization team
• Perform other assigned duties

Senior Data Visualizations Analyst

Advisor

• Support state and federal grants and Health Information Exchange offerings at Contexture
• Liaise with community partners to achieve grant deliverables, participant goals, and organizational goals
• Consult in person and virtually with participants, long-term care facilities, and hospitals on quality improvement efforts and EHR workflows
• Prepare, schedule, and facilitate quality improvement meetings using process mapping, fishbone diagrams, and PDSAs
• Plan, schedule, and estimate grant deliverables for assigned participants
• Provide EHR vendor communication, mapping, and workflow support
• Assist participants with EHR selection, adoption, migration, data validation, and workflows
• Support clinical quality measures, registry reports, and MIPS reports
• Assist with telehealth, patient portal communication, and Health Information Exchange product adoption
• Analyze EHR data quality and provide targeted technical assistance to improve data accuracy and completeness
• Support documentation, billing, workflow redesign, effective EHR use, and technology integration
• Serve as a product owner or scrum master when needed
• Guide participants on budgeting for value-based contracts
• Identify business development opportunities and maintain positive participant relationships
• Monitor healthcare legislation, reporting requirements, and the evolving healthcare landscape
• Attend learning collaboratives and webinars related to grants
• Collaborate with community partners and Contexture operations and technical teams
• Perform other related duties as assigned

Quality Improvement Advisor

• Set and lead the strategic direction for Contexture’s CollaboRise convening, collaboration, and facilitation efforts
• Create strategic direction, annual priorities, and engagement roadmaps aligned with organizational and department objectives
• Lead CollaboRise governance, partner participation models, decision-making structures, facilitation standards, and success measures
• Advise executive leadership on partner insights, strategic opportunities, risks, market needs, and relationship trends
• Design and evolve CollaboRise as a scalable convening and collaboration platform
• Lead executive roundtables, listening sessions, workshops, advisory discussions, and strategic engagement events
• Facilitate complex cross-sector conversations involving payers, providers, community-based organizations, government entities, and strategic partners
• Develop inclusive, outcomes-oriented meeting structures and engagement frameworks
• Cultivate senior-level relationships with partners, prospective participants, and strategic stakeholders
• Guide groups through complex issues and competing priorities toward shared action
• Influence partners and internal teams toward practical solutions, service enhancements, and shared commitments
• Identify partnership opportunities, emerging needs, and strategic engagement pathways
• Represent Contexture at industry events, conferences, networking opportunities, partner meetings, and strategic forums
• Synthesize partner feedback into strategic themes, recommendations, service enhancements, and leadership insights
• Monitor industry trends, market opportunities, participant needs, and the competitive landscape
• Partner with data, technical, program, and operations teams to apply insights to service delivery and platform development
• Establish and monitor goals, participation metrics, engagement outcomes, partner follow-through, and relationship-health measures
• Prepare executive presentations, summaries, reports, recommendations, and formal correspondence
• Ensure workplans, communications, event execution, documentation, and follow-up are completed professionally and on time
• Perform other related duties as assigned

Software Engineer

• Develop and modify Health Information Exchange interfaces for the Contexture Health Information Exchange
• Develop HIE tools using C#, SQL, MongoDB, APIs and Web UIs
• Support development of new and existing Contexture solutions through all phases of the Secure Software Development Lifecycle
• Develop software to specified requirements using Agile methodologies
• Mentor and train Software Developers on tools, techniques and industry best practices
• Participate in design and technical requirement discussions for new products, projects and tools
• Evaluate new development tools and technologies for use within Contexture
• Establish and follow best practices for integrations and custom tools with the Manager, Development and other team members
• Collaborate with Operations, QA, Implementation and Project Managers throughout the SDLC
• Document technical specifications of developed solutions
• Perform peer code reviews
• Develop software across multiple platforms using security best practices
• Provide tier 3 support for post-production issues affecting Contexture and non-Contexture solutions and products
• Support after-hours deployments, changes or major incident response as applicable
• Perform other related duties as assigned

Accounts Receivable

• Assist the Controller with day-to-day accounting operations in compliance with GAAP
• Oversee the accounts receivable function, including recording and collecting customer invoices
• Ensure accurate and prompt processing and payment of receivables
• Interact with different departments and outside participants
• Supervise accounts receivable staff
• Perform balance sheet reconciliations
• Analyze financial information and prepare internal financial reports
• Participate significantly in month-end close
• Assist with audit preparation
• Complete timely financial, tax, and compliance report filings
• Lead special projects related to systems integration
• Develop and document department procedures and internal controls
• Improve internal accounting processes
• Collaborate with finance and other department staff to strengthen the organization’s financial health
• Ensure billings and receivables are processed correctly and on time
• Lead and direct employees, including hiring, training, performance management, and terminations
• Oversee daily accounts receivable workflow
• Provide constructive and timely performance evaluations
• Perform other related duties as assigned