Dexcom

Analyst

• Forecast warehouse demand and establish replenishment plans
• Develop and maintain demand supply projection models
• Evaluate warehouse node supply flow and target stocking levels
• Develop KPIs, identify trends, and prepare proposals for quarterly reviews
• Support and align inventory impacts with EMEA and APAC teams
• Analyze NPI and supply implementation strategies
• Support sunsetting SKUs and provide timeline models
• Develop and standardize processes and data dashboards
• Investigate inventory problems, find root causes, and deliver solutions with cross-functional departments
• Lead continuous improvement and cost savings initiatives
• Support supply distribution and order fulfillment for Dexcom CGM technology

Senior Planner Analyst

Customer Support

• Provide support to Dutch-speaking Dexcom users via phone, email, and web forms.
• Assist with inquiries related to Dexcom apps, software, and hardware.
• Offer clear troubleshooting and guidance.
• Act as the first point of contact for users and healthcare professionals.
• Ensure accurate documentation and high-quality service.
• Maintain and update user accounts.
• Process replacements and follow up as needed.
• Participate in product training and stay up to date with new releases.
• Ensure compliance with quality standards, data privacy, and regulatory requirements.
• Meet service level goals and promote best practices within the support team.

Product Support Representative, Dutch Speaker

• Provide support to German-speaking Dexcom users via phone, email, and web forms.
• Assist with inquiries related to Dexcom apps, software, and hardware, offering troubleshooting and guidance.
• Act as the first point of contact for users and healthcare professionals.
• Accurately document interactions and provide high-quality service.
• Maintain and update user accounts.
• Process replacements and follow up as needed.
• Participate in product training and stay up to date with new releases.
• Ensure compliance with quality standards, data privacy, and regulatory requirements.
• Meet service level goals and promote best practices within the support team.

Product Support Representative, German Speaker

Ecommerce

• Develop and implement distribution strategy maximizing and simplifying customer access to Dexcom Stelo technology
• Develop strategies and tactics to grow revenue, volume, market share, and operating margin through retail, e-commerce, and other distribution channels
• Collaborate with partners to achieve Stelo commercial goals and drive business success
• Develop competitive strategies and scalable capabilities for future market opportunities
• Monitor and analyze distribution sales performance, key metrics, and market trends across Retail, Amazon, Stelo.com, and other channels
• Lead Stelo distribution promotional strategy and marketing collaboration
• Lead the Stelo distribution team and develop colleagues
• Expand distribution networks to match product innovation
• Develop resource plans and manage within budget allocations

Retail and E-Commerce Distribution Director

Full-stack Engineer

• Collaborate with Regulatory Affairs, Quality Assurance, R&D, Clinical, and Process Engineering to investigate, document, and resolve software- and device-related postmarket issues
• Drive development and continuous improvement of complaint investigation processes aligned with software risk management activities
• Develop and maintain deep understanding of Dexcom’s software ecosystem and technical architecture
• Evaluate product performance, investigate anomalies, and identify opportunities for continuous improvement
• Conduct investigations and engineering studies using structured problem-solving methodologies, statistical analysis, and industry-standard tools
• Analyze, synthesize, and communicate investigation outcomes and recommendations to technical and non-technical stakeholders
• Contribute to CAPA, Health Hazard Evaluations, and other quality system activities
• Perform software-focused risk assessments related to product anomalies, cybersecurity vulnerabilities, emerging technologies, and postmarket trends
• Translate postmarket insights into improvements to product performance, user experience, and patient safety

Senior Product Surveillance Engineer – Software QA

Security Analyst

• Serve as a Tier 3 Security Operations Center (SOC) engineer, monitoring and responding to security alerts from SIEM and security tools.
• Perform incident response activities including discovery, threat analysis and correlation, response, remediation, containment, and network or endpoint forensics.
• Monitor and respond to DLP alerts and incidents.
• Process and manage requests for security services, including customer security inquiries, malicious or blocked attachment and website reviews, firewall change requests, and vulnerability scans.
• Lead an assigned SecOps pillar and oversee its operations and technical project implementations.
• Support assigned SecOps and Infosec global or regional projects and initiatives.
• Support or perform vulnerability and penetration testing and drive remediation activity.

Senior Cybersecurity Analyst

Communications

• Own the annual communications plan for Dexcom Spain, including corporate narrative, launch milestones and regional success stories
• Manage media relations and the external PR agency
• Prepare press materials, spokesperson briefings and editorial content
• Build and govern long-term partnerships with national and regional patient organisations
• Ensure compliance and transparency in patient-organisation partnerships
• Project-manage strategic regional and national initiatives end-to-end
• Establish milestones, deliverables and reporting for strategic initiatives
• Partner with Market Access to strengthen Dexcom’s position with health authorities across CCAA
• Promote innovation projects and turn pilots and new care models into case studies
• Lead internal communications
• Define and track communications and advocacy KPIs
• Report impact to the leadership team

Communications & Patient Advocacy Associate Manager

Project Manager

• Lead strategic regional and global projects and initiatives.
• Collaborate with cross-functional teams to drive project success.
• Participate in the project management community in the EMEA and APAC regions.
• Collaborate with business and functional partners to define project and program requirements.
• Develop and implement execution plans based on scope, timeline, and available resources.
• Support execution teams in resolving roadblocks and managing interdependencies.
• Communicate with stakeholders and provide regular progress updates.
• Ensure deliverables meet quality standards and stakeholder expectations.
• Track project outcomes and measure stakeholder satisfaction using established metrics and service levels.
• Advance PMO maturity by strengthening project management standards and leveraging digital tools.
• Promote best practices and mentor less experienced project managers.

Senior Project Manager – EMEA

Procurement

• Develop and execute short- and long-term category strategies for mechanical assemblies, molding, metal stamping, needle manufacturing, converting, adhesives, and resins
• Own supplier relationships for assigned categories and serve as primary commercial leader across Tier 1 and critical sub-tier suppliers
• Lead supplier selection, sourcing events, negotiations, contracting, cost improvement, capacity planning, and business continuity initiatives
• Build value-chain strategies covering raw materials, tooling, manufacturing processes, contract manufacturers, Tier 1 suppliers, and sub-tiers
• Partner with R&D, Sustaining Engineering, Operations, Quality, and NPI teams on supplier readiness, manufacturability, supply continuity, and product launches
• Develop supplier relationship management plans, assess risk, and implement mitigation and second-source strategies
• Use market intelligence, should-cost analysis, total cost of ownership, and fact-based business cases to influence decisions
• Position Strategic Sourcing as a competitive advantage for Dexcom through innovation, supplier capabilities, cost leadership, resiliency, and speed

Staff Strategic Sourcing Manager – Mechanical Assembly, Materials

Inside Sales

• Take calls on patient inquiries, product/service concerns, and technical issues relating to Dexcom products
• Serve as first point of contact for patients and medical professionals on technical and service matters
• Coordinate with Quality Assurance to ensure customer satisfaction
• Respond to patient phone calls and emails with troubleshooting tips and specific instructions
• Review and discuss data with patients and provide phone training when needed
• Onboard new patients to Dexcom CGM
• Act as a point of contact for healthcare professionals
• Handle daily inbound and outbound patient contact, including answering and placing calls
• Assist patients with device functionality and ongoing use of Dexcom CGM systems
• Triage and disposition patient inquiries
• Prospect and contact new patients
• Describe the benefits of CGM and Dexcom, determine patient need and fit, including financial feasibility
• Educate patients and healthcare professionals on CGM, Dexcom product functionality, competitor comparisons, and diabetes
• Manage assigned territory pipeline for prompt follow-up and execution
• Conduct benefit investigations and communicate coverage to customers
• Achieve monthly sales quotas and key performance metrics
• Use and maintain software and databases to document and analyze patient and product information, send replacements and samples, and perform patient follow-up
• Train and mentor new team members
• Document and facilitate rollout of new processes with management
• Participate in new product training as required
• Comply with quality system, regulatory, patient confidentiality, and privacy requirements

Inside Sales Representative

Product Manager

• Continuously discover and prioritize opportunities that drive product and business outcomes
• Translate user needs, clinical insights, and business goals into clear product requirements
• Collaborate with UX/UI designers to craft intuitive and motivating user experiences
• Partner with engineering to prioritize and deliver high-quality mobile features
• Monitor product performance, user feedback, and health outcomes to iterate and improve
• Contribute to the product strategy and roadmap for the Stelo app
• Own execution from concept to launch
• Stay current on trends in metabolic health, digital therapeutics, and mobile health innovation
• Work cross-functionally with design, engineering, clinical, and marketing teams