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DSV - Global Transport and LogisticsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service administration skills while effectively managing inventory accuracy and operational processes. Proficient in data analysis and reporting, with the ability to train team members and adapt to fast-paced environments.
Highest-signal resume keywords
Inventory ManagementData AnalysisMicrosoft ExcelWarehouse Management SystemsCustomer Service
About the role
Key responsibilities & impact- Provide a customer focused administration service on selected accounts
- Work directly with the client’s customer service team to achieve delivery targets on orders according to customer requirements
- Report to the Operations Manager
- Complete daily, weekly and monthly checks to ensure inventory accuracy
- Identify process, system and stock layout improvements to increase operational outputs
- Work actively on the warehouse floor to understand processes
- Manage Locked Inventory at least every 2 hours, or as required
- Investigate and clear auto-generated stock checks
- Manage and monitor replenishment processes and pick-face effectiveness
- Conduct empty location checks
- Coordinate PI counts
- Investigate queries and adjustments before taking action
- Complete spot checks on Picking and Goods In activities
- Assist with QC checks / VAS work
- Investigate and report unidentified inventory and return to stock
- Ensure stock is in appropriate zones
- Support reporting and data analysis
- Identify and develop process, system and inventory layout improvements
- Deliver training to operatives for basic system activities
- Complete additional tasks requested by the Team / Lead Operations Manager
- Step up and provide Team Lead cover when needed
Requirements
What you’ll need- Able to understand and interpret datasets
- Able to communicate clearly both written and verbally
- Able to manage and prioritise workload with ability to work to strict deadlines and timescales
- Able to adapt to a fast-paced environment
- Excellent Microsoft Office Skills, particularly Microsoft Excel
- Experience of using CargoWrite or Red Prairie WMS applications with training to Basic Plus level or equivalent
- MHE experience – RT, HLOP, VNA (Desirable)
- Successful candidates must undergo necessary right-to-work checks
- Certain sites require 5-years’ worth of referencing and criminal record checks
Benefits
Comp & perks- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover
- Competitive Salary Package
- Opportunity to be a part of and grow within a driven and successful company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory Accuracy ChecksProcess ImprovementReplenishment ManagementStock Layout OptimizationQuality Control Checks
Soft Skills
Clear CommunicationWorkload PrioritizationAdaptabilityTeam Leadership
Tools & Technologies
CargoWriteRed Prairie WMSMicrosoft Office
Certifications & Qualifications
Right-to-Work Checks5-Years Referencing
Industry Keywords
Warehouse OperationsCustomer FocusOperational OutputsMHE Experience