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Platform Engineer
Elliot HospitalCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT infrastructure operations, including server administration, cloud services, and monitoring. Proficient in applying ITIL practices and maintaining operational documentation while collaborating with cross-functional teams.
Highest-signal resume keywords
IT Infrastructure OperationsCloud Services ManagementSQL Database AdministrationITIL Foundation CertificationVirtualization Technologies
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support daily operation, monitoring, maintenance, documentation, and improvement of assigned enterprise platform services under the direction of the Manager, IT Platform Services
- Perform service requests, operational checks, ticket updates, monitoring reviews, backup validations, patch follow-up tasks, capacity reviews, and troubleshooting activities
- Apply documented procedures, standards, implementation plans, change controls, access requirements, validation steps, and escalation paths
- Participate in and execute incident response, service restoration, request fulfillment, change implementation, project support, maintenance windows, and lifecycle activities
- Escalate incidents, risks, failed procedures, unclear requirements, security concerns, capacity issues, service dependencies, or potential patient care impacts
- Maintain work notes, knowledge articles, support procedures, inventory records, diagrams, and operational documentation
- Administer and support physical and virtual servers, storage, backup, monitoring, data center, cloud, SQL, email, and infrastructure management tasks
- Partner with peer IT teams, cybersecurity, application teams, vendors, and business stakeholders
- Report to the Manager, IT Platform Services
Requirements
What you’ll need- Must live local to Manchester/Nashua NH
- This position is not eligible for employer-sponsored work authorization now or in the future; applicants who require sponsorship will not be considered
- Must participate in completing the Epic Sphinx test as part of the consideration process
- Associate degree, technical certificate, completion of a relevant IT training program, or equivalent combination of education, certifications, and hands-on technical experience
- Minimum of three (3) years of directly related IT infrastructure operations, systems administration, cloud, server, storage, virtualization, SQL, email, data center, automation, backup, monitoring, or related platform engineering experience
- Relevant infrastructure, cloud, Microsoft, virtualization, server, storage, database, cybersecurity, automation, or related technical certification; or ability to obtain an approved role-relevant certification within 12 months of hire
- ITIL Foundation certification within 12 months of hire
- Working knowledge of enterprise infrastructure concepts, including servers, operating systems, virtualization, storage, backup, monitoring, networking dependencies, cloud services, SQL platforms, email services, secure configuration practices, service dependencies, and operational risk management
Benefits
Comp & perks- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationServer ManagementStorage ManagementBackup SolutionsMonitoring ToolsAutomation TechniquesData Center OperationsIncident ResponseChange ImplementationOperational Risk Management
Soft Skills
CollaborationProblem-SolvingCommunicationDocumentation SkillsAttention to Detail
Tools & Technologies
Epic SphinxVirtualization PlatformsCloud InfrastructureMonitoring SoftwareEmail Services
Certifications & Qualifications
Technical CertificateRelevant IT CertificationITIL Foundation Certification
Industry Keywords
Enterprise InfrastructureOperational DocumentationService DependenciesSecure Configuration PracticesCapacity Management