ESA - Electronic Security Association

Project Manager

• Direct and manage project execution following Resideo execution model from conception through to release
• Lead cross-functional project teams within a matrix environment, ensuring project goals, metrics, and objectives are met
• Develop end-to-end project plans and associated project deliverables
• Track project milestones and deliverables against the approved baseline
• Communicate project expectations to team members and stakeholders in a timely and clear fashion
• Communicate project status at all levels within the organisation
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Identify and manage project risks and assist in creating mitigation and contingency plans
• Keep the corporate project tracking tool up to date
• Manage and maintain the project resource plan
• Leverage project metrics to improve project execution
• Drive sharing of best practices across the project management team
• Drive continuous improvement in NPI efficiency by identifying and recommending new approaches, policies, and standard operating procedures

Project Manager – NPI

Communications

• Plan, coordinate, produce, and execute marketing communication projects across multiple business channels
• Serve as the central point of contact for print production, retail signage, trade show materials, digital signage, translation services, vendor management, and budget administration
• Ensure projects are delivered on time, within budget, and in accordance with corporate brand standards
• Develop scalable workflows and optimize signage and print processes
• Recommend cost-effective production methods and partner with stakeholders on creative business solutions
• Manage the annual MarCom materials and translation budget
• Manage vendor quotes, purchase orders, invoice approvals, expense tracking, and blanket/ad hoc purchase order administration
• Publish and schedule digital signage content through Skykit
• Maintain and optimize the MarCom SharePoint Resource Center
• Oversee translation projects from intake through delivery

Marketing Communications Specialist II

SDET

• Collaborate with engineers, product managers, and QA analysts to understand software requirements, design specifications, and user stories
• Develop and maintain automated test scripts, frameworks, and test tools using Python or similar
• Integrate automated tests into CI/CD pipelines and assist with test execution in build and release processes
• Develop and maintain test cases, test scenarios, and test data based on product requirements and specifications
• Execute automated and manual tests, analyze results, investigate and reproduce defects, and verify fixes
• Document test results, defects, test coverage, and other quality metrics
• Learn and apply software testing and automation best practices
• Contribute to continuous improvement of team processes and tools
• Help validate Resideo's leading-edge video products and ensure they are reliable, scalable, and production-ready

Test Automation Engineer

Account Manager

• Manage engagements with existing and new customers
• Build customer relationships and understand customer business needs
• Provide appropriate products or solutions
• Define sales and growth strategy for key customers
• Align customer strategy with critical sales business objectives
• Identify opportunities and build credibility with customers
• Use product knowledge to deliver value propositions
• Create strong customer relationships and new customer partnerships
• Develop and maximize Resideo presence and market share in designated accounts and territories
• Drive continuous improvement and lead change in the sales organization
• Identify opportunities
• Manage and plan accounts
• Negotiate and close sales
• Articulate and deliver value propositions
• Manage momentum through the sales cycle
• Establish rapport with customers

Senior Account Manager – Pro AV

Engineer

• Provide expertise and design services for Microsoft AD, Azure AD, SSO, VDS, MFA, IGA, PKI, and identity federation across the enterprise
• Work with IT and business partners to ensure identity and access solutions meet security policies and regulatory compliance requirements
• Provide technical leadership, subject matter expertise, and direction on complex corporate IAM projects
• Partner with Enterprise Architecture to develop IAM solution strategies and standards
• Serve as technical subject matter expert, thought leader, and key decision maker for IAM related to infrastructure integration, cloud security, network, and platform security
• Define and document high-level solutions, including the use of COTS packages
• Analyze technical risks and advise on mitigation strategies
• Own the technical content, architecture, design, integrity, and quality of proposed solutions
• Define and document actions required to close architecture gaps supporting business objectives
• Identify new technologies and development tools as needed
• Analyze available assets and reference architectures to bridge as-is and to-be architecture gaps
• Participate in the design, implementation, and integration of Active Directory services supporting Azure, AWS, SailPoint, PingFederate, and Office 365
• Ensure IAM functionality and enterprise integrations conform to security standards

IAM Engineer

Customer Success Manager

• Serve as the primary support for Outside Sales Representatives, addressing high-level customer inquiries and assisting in account management
• Prepare and manage quotes, proposals, and business reviews
• Conduct customer research to identify cross-sell, margin expansion, and revenue growth opportunities
• Manage Salesforce data, including account updates, pipeline tracking, and reporting
• Resolve customer issues by coordinating with internal teams
• Analyze sales data to identify trends, opportunities, and areas for improvement
• Cultivate relationships with existing customers and suppliers to drive satisfaction, loyalty, and retention
• Adapt daily activities to meet customer needs
• Partner with sales representatives, EB Sales Engineers, and store counter sales teams
• Facilitate handoffs and communication between teams
• Assist with scheduling and coordinating partner meetings with outside sales representatives

Partner Success Sales Associate II

Support Engineer

• Facilitate issue identification and analysis
• Investigate and resolve technical issues
• Track request resolution
• Provide technical training
• Build relationships with customers
• Test products and software
• Develop and share knowledge
• Adhere to assigned work schedules, including timely start of shift, breaks, and end-of-day expectations
• Maintain full engagement during working hours, ensuring timely response and completion of assigned customer interactions
• Provide reliable technical assistance to internal and external customers
• Drive identification, investigation, resolution, root cause analysis, and replication of technical issues
• Help develop Technical Support processes
• Document and record all activity and communication
• Build business acumen while addressing customers' technical needs

Senior Technical Support Associate

• Manage and develop strategic relationships with key customers across the EMEA region
• Serve as the primary point of contact for selected international accounts in France
• Develop and implement targeted sales strategies to drive revenue growth
• Define the sales approach strategy in collaboration with the Sales Management team
• Develop and monitor the activities of Key Accounts at the national level
• Identify and analyze customers’ immediate and future needs
• Advise customers on product technical features and usage, with support from technical experts
• Build strong relationships and foster business development
• Lead negotiations for commercial offers
• Follow up on ongoing offers and quotations, and update opportunities in Salesforce daily

Key Account Manager

• Contribute to the design, development, testing, and delivery of connected products for Resideo’s security and smart-building portfolio
• Work with security video products and integrate them with security panels, thermostats, water-leak detectors, and other connected devices
• Break down requirements into development tasks and keep Jira updated with progress, risks, and outcomes
• Participate in code reviews, stand-ups, planning sessions, retrospectives, and other team meetings
• Apply test-driven development, version control, continuous integration, and technical documentation practices
• Collaborate with firmware, cloud, product, and quality teams
• Build knowledge of embedded Linux, image processing, computer vision, connected-device platforms, and developer-driven AI workflows
• Develop technical skills through research, training, technical communities, forums, webinars, and colleague guidance
• Participate in special projects and assignments supporting Resideo’s strategic goals
• Represent Resideo professionally and contribute to products that help customers protect what matters most

Graduate Product Development Engineer

Pricing Analyst

• Assist management with pricing-related activities within the Products & Solutions business unit
• Cooperate with product management, marketing, field sales, and finance
• Apply pricing analytical techniques to reduce price leakage and improve profitability
• Collaborate with sourcing and supply chain on commodity changes and pass-thru pricing initiatives
• Manage price analysis and support offering management in implementing price changes
• Conduct customer analyses for revenue growth, SKU rationalization, and operational excellence
• Conduct transactional price analyses and provide improvement recommendations
• Lead pricing-related management operating systems, root cause analysis, and course correction
• Manage pricing transactions, price lists, and key datasets in PROS
• Ensure consistent reporting with finance and communicate pricing strategy
• Ensure compliance with company policies and industry regulations