EVERSANA

Art Director

• Develop and execute visually compelling concepts aligned with the brand vision
• Provide art direction across a multimedia landscape
• Collaborate with the Creative Director and other team members
• Lead and guide creative work in an ever-changing environment
• Explain creative solutions and how they address client challenges
• Lead pitch efforts and presentations
• Anticipate and adjust for problems and roadblocks throughout the creative process
• Contribute to the health of the Creative department
• Help grow new business
• Leverage industry insights to further develop clients' brands and EVERSANA INTOUCH's brand
• Demonstrate commitment to diversity, equity, and inclusion through continuous development, inclusive behaviors, and proactive bias management
• Perform all other duties as assigned

Associate Creative Director, Art – DTC Pharma Experience Required

Architect

• Serve as the architectural owner and design authority for Datex WMS workflows across warehouses, clients, and implementations
• Define and enforce enterprise-wide WMS architecture, warehouse blueprints, workflow standards, integration patterns, and compliance frameworks
• Validate and approve WMS design changes from onshore and offshore teams
• Lead, mentor, support, and manage WMS workflow developers, analysts, and QA testers
• Assign priorities, manage workloads, and ensure timely delivery of enhancements, fixes, client onboarding tasks, and projects
• Build team capability through training, playbooks, process maps, and reusable design components
• Act as escalation point for configuration, design, integration, environment, incident, outage, and RCA issues
• Ensure workflows comply with DSCSA, cGMP/GDP, 21 CFR Part 11, audit trail, and e-signature requirements
• Oversee validation strategies, including URS, FRS, IQ/OQ/PQ, traceability matrices, and controlled releases
• Partner with Quality for regulatory, client audit, and compliance readiness
• Architect workflows for FEFO allocation, lot/batch/serial control, quarantine and release, temperature-controlled operations, controlled substances, billing, VAS, kitting, and custom pharmaceutical processes
• Optimize RF flows, wave strategies, replenishment logic, bin strategies, and exception handling
• Oversee integrations with ERP, TMS, carriers, automation, and serialization systems
• Approve EDI/JSON/XML mappings and lead event-driven, API-based, or serverless integration architecture
• Guide governance for item master, location master, client profiles, and regulatory attributes
• Govern change control, release management, environment synchronization, and configuration versioning
• Drive continuous improvement, defect reduction, process standardization, and operational KPI improvement
• Partner with Operations, Quality, Engineering, Customer Solutions, Client Onboarding, and leadership on requirements and scalable solutions
• Support RFP responses, client onboarding, solution design sessions, and executive communication
• Oversee the department and supervise staff, including hiring, performance reviews, promotions, discipline, and other personnel actions
• Demonstrate commitment to diversity, equity, and inclusion

WMS Workflow Architect

Email Marketing Manager

• Support the Digital & Social media department for a large corporation
• Build emails and newsletters using Salesforce Marketing Cloud
• Perform general administrative and operational tasks
• Manage calendaring, budget tracking, purchase orders, intranet postings, and distribution lists
• Join EVERSANA’s team supporting a Fortune 100 client

Email Marketing Assistant – Salesforce Marketing Cloud

Supervisor

• Own concept and copy development for projects across the portfolio
• Contribute actively to the creative team and generate ideas
• Multitask and delegate to manage projects of varying types, complexity, and scope
• Liaise between creative and senior account team members
• Ensure work meets strategic, business, and creative expectations
• Deliver advanced presentations and sell work externally
• Provide career-building guidance, mentorship, and support to the full copy team
• Demonstrate commitment to diversity, equity, and inclusion through continuous development, inclusive behaviors, and proactive bias management
• Perform other duties as assigned

Group Copy Supervisor, HCP & DTC Pharma Experience

Manager

• Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients
• Provide ongoing education on the Patient Services program, regional payer landscape, and pharmacy channel access
• Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when proper HIPAA consent is secured
• Serve as the primary face of Patient Services platforms within designated HCP offices
• Partner with internal and external stakeholders to optimize patient access to the product
• Expand advocacy within HCP offices and educate staff on access and payer approval processes
• Identify access barriers and highlight HCP actions needed to overcome them
• Provide educational resources supporting prior authorizations, appeals, specialty pharmacy, and access issue resolution
• Coordinate use of patient service platforms and annual pharmacy reauthorizations
• Collaborate cross-functionally with Sales, Market Access, Patient Services, and Strategic Accounts
• Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
• Build and execute strategic business plans for top accounts and market access initiatives
• Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, formularies, and utilization management criteria
• Provide field insights supporting access and patient/payer support programs
• Anticipate, navigate, and resolve account and patient access issues
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

Field Access Manager – Diabetes

• Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed approved products
• Educate accounts about the Patient Services program, regional payer landscape, and pharmacy channel access
• Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when proper HIPAA consent is secured
• Serve as the primary face of Patient Services platforms within designated healthcare provider offices
• Partner with internal and external stakeholders to optimize patient product access
• Expand advocacy within healthcare provider offices and educate staff on access and payer approval processes
• Identify access barriers and highlight healthcare provider actions that support patient access to therapy
• Provide resources supporting prior authorizations, appeals, specialty pharmacy, and access issue resolution
• Coordinate use of patient service platforms, including HUB and specialty pharmacy pathways
• Coordinate annual pharmacy reauthorizations to maintain timely continuation of therapy
• Collaborate cross-functionally with Sales, Market Access, Patient Services, and Strategic Accounts
• Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
• Build and execute strategic business plans for top accounts and implement market access initiatives
• Maintain expertise in national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria
• Provide field insights supporting access and patient/payer support programs
• Anticipate, navigate, and resolve individual account and patient access issues with stakeholders
• Demonstrate commitment to diversity, equity, and inclusion

The Field Access Manager (FAM) will act as the main point of contact at designated accounts providing account management support to Healthcare Professionals (HCPs) and their staff on behalf of patients who are prescribed a product for approved indications. As a part of this strategy, the FAM will provide on-going education to accounts regarding the Patient Services program, the regional payer landscape, and pharmacy channel access. The FAM will help coordinate pull-through efforts for patients who have been prescribed the product, irrespective of channel (HUB, specialty pharmacy, etc.), provided proper HIPAA consent has been secured from the patient. The FAM will be expected to be the primary face of the Patient Services platforms within designated HCP offices. The FAM is also responsible for partnering with internal and external stakeholders to optimize access to the product for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Expand advocacy within HCP offices and equip the staff, through education, to navigate the access and payer approval process, identify access barriers that the HCP must act on to overcome, and highlight HCP actions that support patient access to therapy.

- Offer educational resources to support the entire patient’s journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues.

- Coordinate utilization of the patient service platform to seamlessly support the customer and patient when office chooses the HUB or SP as their ideal path to approved therapy.

- Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy is maintained.

- Work cross functionally and collaboratively with partners in Sales, Market Access, Patient Services, Strategic Accounts and more to act as a process and payer expert. The FAM will help identify and address time sensitive market development and implementation efforts to remove access barriers to the product for appropriate patients, while optimizing adherence.

- Build and execute a strategic business plan to meet the needs of top accounts and ensure successful implementation of market access initiatives.

- Obtain and maintain knowledge and understanding of payer landscape, including specialty pharmacy and utilization management criteria, on a national, regional and local level so that you can act as a process and payer expert.

- Continuously strive to understand the alignment of Payer/PBM/SP and how national/regional pharmacy drug formularies impact market access in their designated geography.

- Assist in providing appropriate field insights to ensure support of all access and patient/payer support programs and resources offered by the company’s Patient Support Programs.

- Anticipate, navigate and address individual account and patient access issues that arise by partnering with all appropriate stakeholders.

- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

- All other duties as assigned.

#LI-CG1

Field Access Manager - Diabetes - Atlanta

• Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed approved products
• Provide ongoing education on the Patient Services program, regional payer landscape, and pharmacy channel access
• Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when proper HIPAA consent is secured
• Serve as the primary face of Patient Services platforms within designated healthcare professional offices
• Partner with internal and external stakeholders to optimize patient access to products
• Expand advocacy within healthcare professional offices and educate staff on access and payer approval processes
• Identify access barriers and highlight healthcare professional actions needed to overcome them
• Provide educational resources supporting prior authorizations, appeals, specialty pharmacy, and access issue resolution
• Coordinate use of the patient service platform when offices select HUB or specialty pharmacy pathways
• Coordinate annual pharmacy reauthorizations to ensure timely continuation of therapy
• Collaborate cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners as a process and payer expert
• Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
• Build and execute strategic business plans for top accounts and implement market access initiatives
• Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, utilization management criteria, and formularies
• Provide field insights supporting access and patient/payer support programs
• Anticipate, navigate, and address account and patient access issues with appropriate stakeholders
• Demonstrate commitment to diversity, equity, and inclusion through continuous development and inclusive behaviors

Field Access Manager - Diabetes - Houston

Field Access Manager - Diabetes - Kansas City/St. Louis

• Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed an approved product
• Provide ongoing education on the Patient Services program, regional payer landscape, and pharmacy channel access
• Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when proper HIPAA consent is secured
• Serve as the primary face of Patient Services platforms within designated healthcare professional offices
• Partner with internal and external stakeholders to optimize patient access to the product
• Expand advocacy within healthcare professional offices and educate staff on access and payer approval processes
• Identify access barriers and highlight healthcare professional actions needed to overcome them
• Provide educational resources supporting the patient journey, including prior authorizations, appeals, specialty pharmacy, and access issues
• Coordinate use of patient service platforms and annual pharmacy reauthorizations
• Work cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners as a process and payer expert
• Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
• Build and execute strategic business plans for top accounts and market access initiatives
• Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria
• Understand Payer/PBM/specialty pharmacy alignment and formulary impacts on market access
• Provide field insights supporting access and patient/payer support programs
• Anticipate, navigate, and address account and patient access issues
• Demonstrate commitment to diversity, equity, and inclusion

Field Access Manager - Diabetes - Southern California

Field Access Manager - Diabetes - New Jersey/Hudson Valley

• Act as the main point of contact at designated accounts, providing account management support to healthcare professionals and their staff on behalf of patients prescribed approved products
• Educate accounts on the Patient Services program, regional payer landscape, and pharmacy channel access
• Coordinate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels when HIPAA consent is secured
• Serve as the primary face of Patient Services platforms within designated healthcare provider offices
• Partner with internal and external stakeholders to optimize patient product access
• Expand advocacy within healthcare provider offices and educate staff on access and payer approval processes
• Help identify access barriers and highlight healthcare provider actions needed to overcome them
• Provide educational resources supporting prior authorizations, appeals, specialty pharmacy, and access issue resolution
• Coordinate use of patient service platforms and annual pharmacy reauthorizations
• Collaborate cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners
• Identify and address time-sensitive market development and implementation efforts to remove access barriers and optimize adherence
• Build and execute strategic business plans for top accounts and implement market access initiatives
• Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, utilization management criteria, formularies, and payer/PBM/SP alignment
• Provide field insights supporting access and patient/payer support programs
• Anticipate, navigate, and address account and patient access issues with appropriate stakeholders
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

• Drive demand generation, customer engagement, and business performance within an assigned territory
• Support pre-launch and post-launch commercial activities
• Execute approved strategic and tactical plans to achieve territory objectives
• Drive launch readiness, product commercialization, and sustained business growth through primarily digital and remote interactions
• Develop trusted partnerships with retina specialists, comprehensive ophthalmologists, optometrists, genetic counselors, academic medical centers, referral networks, and other healthcare stakeholders
• Educate stakeholders on disease state, identify appropriate patients, and support adoption of innovative therapies
• Use customer insights, market analytics, competitive intelligence, and territory performance data to identify opportunities and prioritize accounts
• Implement targeted strategies to accelerate market uptake and optimize territory performance
• Collaborate with Market Access, Marketing, Medical Affairs, Commercial Operations, and field-based teams
• Engage healthcare professionals and support staff through telephone, video conferencing, email, and approved digital channels
• Translate national brand strategy into a territory business strategy and tactical plan
• Drive product adoption through pre-call planning, clinical messaging, and patient access education
• Deliver virtual customer engagements using approved promotional materials and compliant messaging
• Leverage digital engagement tools, analytics, and customer insights
• Monitor lead and lag indicators and escalate competitive intelligence and field insights to sales leadership
• Maintain accurate documentation of customer interactions, account plans, and territory activities in approved CRM systems
• Conduct video meetings, virtual presentations, webinars, and remote educational programs

Associate Creative Director, Art – DTC Pharma Experience Required

WMS Workflow Architect

Email Marketing Assistant – Salesforce Marketing Cloud

Group Copy Supervisor, HCP & DTC Pharma Experience

Field Access Manager – Diabetes

Field Access Manager – Diabetes

Field Access Manager - Diabetes - Atlanta

Field Access Manager – Diabetes

Field Access Manager - Diabetes - Houston

Field Access Manager - Diabetes - Kansas City/St. Louis

Field Access Manager – Diabetes

Field Access Manager - Diabetes - Southern California

Field Access Manager - Diabetes - New Jersey/Hudson Valley

Field Access Manager – Diabetes

Virtual Territory Business Manager – North Region