EVERSANA

Editor

• Perform medical editing, copyediting, proofreading and fact checking of digital and print pharmaceutical advertising materials, internal and external presentations, and corporate communications
• Uphold Editorial competency needs and requirements across teams to maintain quality
• Own all projects for assigned clients
• Lead complex brands or clients and associated launches
• Support onboarding of new hires
• Edit for language clarity, consistency, brand and messaging accuracy, tone, cohesiveness, flow, organization, client and AMA style, grammar, spelling, typographical errors and formatting
• Support content reviews with AI tools
• Participate in content review throughout all project stages, including fact checking with accurate referencing
• Manage and resource numerous brand tasks with competing deadlines and coordinate coverage with Editorial team members
• Interface with Creative, Account, Project Management and other teammates to prioritize projects and facilitate completion while maintaining quality
• Lead assigned launches and support agency team and launch-task coverage
• Represent Editorial at internal kickoff and status meetings
• Create and maintain client and brand style guides
• Onboard and mentor junior team members
• Support department best-practice and process initiatives
• Alert Editorial management to editorial process or quality concerns and collaborate on resolving issues

Senior Medical Editor

Account Manager

• Manage medical communications projects from inception to completion
• Manage scientific content development, conference engagements, data visualization, healthcare provider KOL engagement, speaker program development and training, advisory boards, educational events, and omnichannel initiatives
• Manage tactical execution of integrated medical communications plans
• Develop strategic planning and coordinate cross-functional collaboration
• Work with Project Management, Medical, Strategy, Creative, and Subject Matter Experts to produce project plans
• Serve as a main contact for clients and agency partners
• Develop tactical plans and support broader strategic efforts alongside Account Directors
• Identify and meet client needs while aligning internal processes for successful project execution
• Lead client presentations and facilitate internal project meetings
• Lead detailed campaign and project plan development and serve as project owner
• Manage status updates, financial forecasting, budgets, target goals, and client objectives
• Manage peer-to-peer education projects across digital, social, and in-person channels throughout the project lifecycle
• Manage program logistics, including venue selection, contract negotiations, travel, catering, room setups, audiovisual services, rooming lists, transportation, and vendors
• Customize and distribute program documents to attendees
• Coordinate reconciliation of final invoices with the EIT Meeting Services Team
• Follow agency procedures, processes, and workflows
• Maintain or exceed minimum billable utilization percentages
• Train and develop junior team members

Account Supervisor, MedComm

Representative

• Sell Intrarosa, Femring, and Femlyv to OB/GYNs throughout an assigned geographic territory
• Engage Health Care Professionals, Office Staff and Decision Makers in face-to-face discussions
• Promote assigned client products, maximize selling potential, and meet or exceed goals and objectives
• Maintain a high level of knowledge of products, customers, and territory
• Develop and maintain relationships with Health Care Providers
• Educate providers about product features, benefits, safety profile, and approved indications
• Support appropriate patient use

Specialty Pharmaceutical Representative – Women's Health

Sales

• Design, develop, and implement training materials for current and future products
• Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management
• Establish learning and development objectives and initiatives that translate strategy into actionable behaviors for high-performing commercial field teams
• Support new hires through onboarding, completion of new-hire training, and ongoing skill development
• Collaborate with sales leadership and cross-functional departments including sales, marketing, commercial operations, market access, human resources, and information technology
• Deploy learning programs across onboarding, home-study curricula, live and virtual training programs, area and regional meetings, and national sales meetings/POAs
• Assess knowledge gaps within field teams and address them through training initiatives and programs
• Learn new disease-state materials and implement training on them in a timely manner
• Evaluate training participants’ competency levels and provide detailed evaluations and feedback
• Work with sales management to formulate development plans
• Ensure activities and materials comply with internal regulatory and legal requirements
• Partner with Sales, Medical/Clinical, Legal, Regulatory, and other strategic partners to develop and deliver training
• Guide and manage the LMS administrator and distance-learning technology for commercial field teams
• Manage vendor partners from selection through content development and deployment
• Conduct presentation-skills training for speakers with medical and commercial teams
• Participate in research to help develop future training materials

Director of Training – Pharmaceutical Sales

LLM Engineer

• Design, build, test, and maintain NICE virtual agents focused on digital chat and self-service
• Develop and manage conversation flows, intents, entities, dialog logic, and live-agent handoff scenarios across voice and digital channels
• Configure and tune NLU models to improve intent recognition, accuracy, and customer experience
• Implement and maintain integrations between Cognigy and CRM systems, knowledge bases, APIs, and automation services
• Support human handoff and omnichannel continuity while preserving context
• Monitor and optimize bot performance using analytics, transcripts, and interaction data
• Troubleshoot and resolve production issues involving bot behavior, NLU accuracy, integrations, and platform performance
• Maintain technical documentation for conversation designs, configurations, and integrations
• Collaborate with Business Analysts, CX designers, product owners, and stakeholders in discovery and design workshops
• Participate in design reviews, backlog refinement, and release planning
• Communicate bot capabilities, limitations, and release readiness to technical and non-technical partners
• Follow change management, testing, and documentation standards for chatbot deployments
• Support production releases and critical after-hours issues
• Identify opportunities to expand self-service and automation use cases

Conversational AI Engineer

Director

• Oversee and lead development and deployment of strategic digital products and solutions
• Ensure target business benefits are delivered as part of EVERSANA's digital growth strategy
• Engage with senior executives and report on initiative status and performance
• Partner with EVERSANA ESS to connect organizational capabilities and activate additional services
• Ensure flawless execution of EVERSANA ESS activities
• Lead the EVERSANA ESS Sales & Marketing plan with commercial marketing
• Partner with agency account and new business teams to drive awareness and sales
• Assist with new business pitch preparation and presentations
• Lead Affinity Marketplace SOW addendum workstream and support Affinity data partnerships
• Manage the Omnichannel Advisory Council and customer engagements, including interviews, feedback synthesis, and event planning
• Liaise with third-party media vendors and internal media teams
• Contribute to the omnichannel engine product roadmap
• Support standard operating procedures for product implementation and handoff
• Define project approaches and plans for omnichannel initiatives with account, strategy, PMO, implementation, and product teams
• Oversee work plans, timelines, priorities, and milestones; manage internal and external resources to completion
• Set strategic direction, lead and develop teams, manage budgets and resources, maintain stakeholder relationships, promote continuous improvement, ensure compliance, represent the organization at industry events, and lead community and sustainability initiatives

Senior Director, Omnichannel Experience Solutions – Pharma Ad Agency Experience Required

Security Engineer

• Implement and maintain security controls for AI, ML, and Generative AI solutions
• Support security assessments of AI-enabled applications, models, and services
• Participate in AI threat modeling and identify security controls and mitigations
• Monitor emerging AI security risks, vulnerabilities, attack techniques, and industry trends
• Test and validate model protection, data security, and access management controls
• Collaborate with security, data science, engineering, and compliance teams
• Support AI governance, model inventory management, risk assessments, and policy compliance
• Evaluate and implement security technologies for AI systems, data pipelines, and cloud-native AI environments
• Contribute to AI-related security investigations and incident response
• Participate in disaster recovery and business continuity testing
• Document findings, recommendations, and remediation activities
• Support responsible AI, diversity, equity, and inclusion initiatives
• Perform other duties as assigned

AI Security Engineer I

• Design, develop, and implement training materials for current and future products
• Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management
• Establish learning and development objectives and initiatives for high-performing commercial field teams
• Support new hires through onboarding, new-hire training, and ongoing skill development
• Collaborate with sales, marketing, commercial operations, market access, human resources, and information technology leadership
• Deploy learning programs across home-study curricula, live and virtual training, area and regional meetings, and national sales meetings/POAs
• Assess knowledge gaps within field teams and address them through training initiatives
• Learn disease-state materials and implement training in a timely manner
• Evaluate training participants’ competency and provide detailed feedback
• Work with sales management to formulate development plans
• Ensure activities and materials comply with internal regulatory and legal requirements
• Partner with Sales, Medical/Clinical, Legal, Regulatory, and other strategic partners to develop and deliver training
• Guide and manage the LMS administrator and distance-learning technology
• Manage vendor partners from selection through content development and deployment
• Conduct presentation-skills training for speakers with medical and commercial teams
• Participate in research to support development of future training materials

Learning and Development

• Develop, deliver, execute, and manage training needs for pharmaceutical clients
• Understand and communicate disease states, market landscapes, and product-specific materials
• Support evaluation, creation, and implementation of training initiatives throughout the project lifecycle
• Design and develop training content and materials
• Facilitate engaging live and virtual training sessions, including product knowledge, disease state, and selling skills training
• Support development of training and home study materials for initial and follow-up classes
• Support management of materials through legal, regulatory, and medical review
• Collaborate with interdisciplinary teams to implement slide presentations, workshops, reference guides, job aids, and modules
• Support Directors of Training and Project Managers through detailed project management practices
• Assist with agenda management, Portal/Platform LMS setup, and production services
• Learn and implement new disease state, branded, and unbranded materials in a timely manner
• Provide train-the-trainer, new hire, and sustainment curriculum training
• Support sales management teams with training materials, workshops, and facilitation at National, Sales, and POA meetings
• Manage the Training Project Plan, including task management, issue escalation, risk identification, and interdependencies
• Onboard, develop, and coach field-based trainers and emerging sales representative leaders through virtual and live field rides

Senior Training Manager, Pharmaceutical Sales Training

Supervisor

• Own concept and copy development across projects of varying complexity and scope
• Contribute actively to the creative team and generate ideas
• Multitask and delegate to ensure seamless project management
• Serve as liaison between creative and senior account team members
• Deliver advanced presentations and sell work externally
• Ensure work meets strategic, business and creative expectations
• Provide career-building guidance, mentorship and support to the copy team
• Demonstrate commitment to diversity, equity and inclusion through continuous development, inclusive behaviors and proactive bias management
• Perform all other duties as assigned

Group Copy Supervisor – Pharma, Oncology Experience

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned healthcare providers and support staff
• Communicate information about the client’s neurology/obstructive sleep apnea product
• Educate customers on relevant patient educational materials and programs
• Complete advanced product training and develop comprehensive knowledge of disease state, product features, benefits, and core selling messages
• Deliver core selling messaging for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Accurately generate sample and literature requests and follow up on product shipments
• Maintain database entries for targeted customer calls, product discussions, and literature requests
• Provide feedback and recommendations to team leadership
• Follow company, PDMA, compliance, and regulatory policies
• Work independently from a remote home office
• Cultivate the assigned virtual territory and deliver measurable results
• Collaborate with the field specialty team to ensure product availability for patients
• Support pre-launch and launch strategies through evolving responsibilities
• Deliver unbranded educational presentations and materials and provide field insights
• Schedule future onsite meetings, identify appropriate patient types and workflows, and share launch updates
• Execute post-launch call-plan objectives and expand reach to high-priority HCP targets
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other assigned duties

Virtual Sales Representative – Sleep

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned healthcare providers and support staff
• Communicate information on the client’s neurology/obstructive sleep apnea product
• Educate customers on relevant patient educational materials and programs
• Complete advanced product training and develop comprehensive disease-state and product knowledge
• Deliver core selling messages for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Generate sample and literature requests accurately and follow up on product shipments
• Maintain database entries on targeted customer calls, product discussions and literature requests
• Provide feedback and recommendations on team leadership opportunities
• Adhere to company, PDMA, compliance and regulatory policies
• Cultivate the assigned virtual territory and deliver measurable results
• Work closely with the field specialty team to ensure product availability for patients
• Support pre-launch and launch strategies through evolving responsibilities
• Deliver unbranded educational presentations and materials and provide field insights
• Engage healthcare providers, schedule future onsite meetings, identify patient types and workflows, and share launch updates
• Execute post-launch call-plan objectives and expand reach to high-priority healthcare provider targets
• Demonstrate commitment to diversity, equity and inclusion
• Perform other duties as assigned

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned healthcare providers and support staff
• Communicate information about the client’s neurology/obstructive sleep apnea product
• Educate customers on relevant patient educational materials and programs
• Complete advanced product training and develop comprehensive disease-state and product knowledge
• Deliver core selling messages for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Generate accurate sample and literature requests and follow up on product shipments
• Maintain database entries on targeted customer calls, product discussions, and literature requests
• Provide feedback and recommendations to team leadership
• Work independently from a remote home office
• Cultivate the assigned virtual territory and remain accountable for measurable results
• Collaborate with the field specialty team to ensure product availability for patients
• Support pre-launch and launch strategy through evolving responsibilities
• Deliver unbranded educational presentations and materials and provide field insights
• Engage healthcare professionals, schedule future onsite meetings, identify patient types and workflows, and share launch updates
• Execute post-launch call-plan objectives and expand reach to high-priority healthcare provider targets
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned healthcare providers and support staff
• Communicate information about the client’s neurology/obstructive sleep apnea product
• Educate customers on relevant patient educational materials and programs
• Complete advanced product training and develop comprehensive disease-state and product knowledge
• Deliver core selling messages for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Generate accurate sample and literature requests and follow up on product shipments
• Maintain database entries for targeted customer calls, product discussions, and literature requests
• Provide feedback and recommendations for team improvement
• Adhere to company, PDMA, compliance, and regulatory policies
• Cultivate the assigned virtual territory and be accountable for measurable results
• Collaborate with the field specialty team to ensure product availability for patients
• Support pre-launch and launch strategies through evolving responsibilities
• Deliver unbranded educational presentations and materials and provide field insights
• Engage healthcare providers, schedule future onsite meetings, identify patient types and workflows, and share launch updates
• Execute post-launch call-plan objectives and expand reach to high-priority healthcare provider targets
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other assigned duties

• Meet and exceed assigned territory sales goals
• Establish working relationships with assigned healthcare providers and support staff
• Communicate information on the client’s neurology/obstructive sleep apnea product
• Educate customers on relevant patient educational materials and programs
• Complete advanced product training and develop comprehensive knowledge of disease state, product features, benefits, and core selling messages
• Deliver core selling messages for assigned promoted products
• Meet or exceed call expectations and sales attainment goals
• Generate accurate sample and literature requests and follow up on product shipments
• Maintain database entries on targeted customer calls, product discussions, and literature requests
• Provide feedback and recommendations to team leadership
• Work independently from a remote home office
• Cultivate the assigned virtual territory and remain accountable for measurable results
• Collaborate with the field specialty team to ensure product availability for patients
• Support pre-launch and launch strategies through evolving responsibilities
• Deliver unbranded educational presentations and materials and provide field insights
• Schedule future onsite meetings, identify appropriate patient types and workflows, and share launch updates
• Execute post-launch call-plan objectives and expand reach to high-priority healthcare provider targets
• Demonstrate commitment to diversity, equity, and inclusion
• Perform other duties as assigned