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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing CSR communication plans, managing employee engagement initiatives, and coordinating with NGO partners. Proficient in content development, project management, and impact reporting within a global, cross-functional environment.
Highest-signal resume keywords
CSR Communication PlansEmployee Engagement StrategiesProject ManagementContent DevelopmentMonitoring And Evaluation
About the role
Key responsibilities & impact- Develop and execute internal and external CSR communication plans and calendars
- Identify and develop CSR impact stories, employee stories, beneficiary stories and project highlights
- Draft employee mailers, campaign content, leadership updates, newsletters, social media content and other communication collateral
- Amplify CSR initiatives across appropriate channels with internal communications and stakeholders
- Coordinate with NGO partners to source project updates, photographs, testimonials and impact data
- Support communications around volunteering, giving campaigns and key CSR milestones
- Drive adoption and participation in global employee giving initiatives through the company’s social giving platform
- Develop annual goals, targets and engagement plans for employee giving
- Design and execute global and local employee giving campaigns
- Develop campaign concepts, messaging, launch plans and employee engagement strategies
- Track participation, campaign performance and giving trends and recommend improvements
- Support campaign governance, NGO due diligence, approvals, launch and closure documentation
- Manage assigned CSR projects and NGO/implementation-partner relationships
- Coordinate project plans, milestones, deliverables, budgets, KPIs and reporting requirements
- Conduct project review and monitoring meetings with NGOs
- Review progress against objectives, targets and timelines
- Validate program data, beneficiary outcomes, utilization and supporting documentation
- Identify delivery gaps, risks and delays and coordinate corrective actions
- Support project assessments, site visits and partner performance reviews
- Consolidate project progress and impact into reports and leadership/CSR Committee updates
- Maintain project documentation for CSR governance and audit requirements
Requirements
What you’ll need- Graduate/Postgraduate degree in CSR, Communications, Public Relations, Marketing, Social Sciences, Development Studies, Business Management, Project Management or a related field
- Relevant experience in Corporate Social Responsibility / ESG / Social Impact, Corporate or internal communications, Employee engagement or giving programs, NGO/development-sector project management, or Program monitoring and evaluation
- Experience working with NGO/community partners is preferred
- Exposure to employee giving, volunteering or social-impact platforms is an advantage
- Strong business writing and content-development experience is preferred
- Strong written and verbal communication skills
- CSR and social-impact orientation
- Content development and impact storytelling
- Employee engagement and campaign management
- Project and stakeholder management
- NGO/implementation-partner management
- Monitoring, evaluation and impact reporting
- Strong planning and execution skills
- Ability to interpret data and translate results into clear impact narratives
- Ability to manage multiple projects, campaigns and stakeholders simultaneously
- Strong attention to detail and documentation
- Comfort working in a global, cross-functional environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business WritingImpact StorytellingCampaign ManagementData InterpretationProject Documentation
Soft Skills
Strong Attention To DetailStrong Written And Verbal CommunicationAbility To Manage Multiple Projects
Tools & Technologies
Social Giving PlatformProject Management Tools
Industry Keywords
Corporate Social ResponsibilitySocial ImpactNGO ManagementEmployee GivingVolunteering