Manager

• Understand end-to-end month-end closing, journal posting, and intercompany transactions
• Conduct reconciliations and perform variance analysis
• Analyze actuals versus budget variances and provide actionable insights
• Review and analyze profit and loss statements for strategic decision-making
• Collaborate with clients to address financial queries and build strong relationships

Lead Assistant Manager

Auditor

• Perform CPT coding for E&M cases in ED Facility and IP EM
• Meet or exceed productivity standards according to productivity norms
• Focus on continuous improvement
• Update coding skills, knowledge, and accuracy through coding team meetings and educational conferences
• Apply knowledge of ED Facility and IP EM coding
• Use analytical and anatomical knowledge in coding auditing activities

Senior Coding Auditor

Executive

• Manage the full recruitment lifecycle, from initial screening to final hiring decisions.
• Partner with hiring managers and business leaders to understand their talent needs and develop effective recruitment strategies.
• Source, attract, and assess high-quality candidates using various methods, including networking, referrals, and online platforms.
• Conduct initial interviews, evaluate candidate qualifications, and make recommendations for further consideration.
• Ensure a positive and efficient candidate experience throughout the recruitment process.
• Maintain compliance with recruitment policies and procedures, adhering to legal and ethical standards.
• Collaborate with the HR team to develop and implement innovative sourcing strategies and recruitment campaigns.
• Stay updated on industry trends and best practices in recruitment and talent acquisition.
• Provide regular updates and reports on recruitment metrics and progress to stakeholders.
• Contribute to continuous improvement initiatives within the Talent Acquisition department.

Senior Executive

• Supervise and manage daily activities of surgery coding and audit teams, including in-house and contract auditors
• Allocate workload, monitor performance, and ensure timely completion of tasks
• Conduct team meetings and communicate updates, performance results, challenges, and process changes
• Ensure coding audits meet accuracy, quality, and productivity benchmarks
• Review audit results, identify trends, and implement corrective actions
• Collaborate with Quality Assurance and Training teams on coaching and retraining
• Monitor workflows and recommend process improvements
• Support development and implementation of best practices in surgical coding operations
• Ensure adherence to HIPAA, OIG, and other compliance and confidentiality regulations
• Track performance metrics and prepare reports for senior management
• Coordinate between audit teams, management, and clients
• Participate in client calls and internal reviews
• Lead training sessions on current coding audits for multiple specialties
• Develop curricula, training handbooks, presentations, process manuals, and training materials
• Perform quality assurance reviews, random chart audits, coding reviews, and training programs
• Review and respond to coding questions
• Research updated coding information and coding issues
• Ensure billed services are accurately coded
• Perform benchmarking analysis and provide coding and payer updates

Assistant Manager – Coding Auditor

• Drive coding quality governance and process management to consistently meet or exceed client SLAs, quality targets, and contractual requirements
• Partner with clients to understand coding requirements, establish quality benchmarks, define performance baselines, and set quality targets
• Develop and execute coding quality strategies, audit frameworks, and continuous improvement programs
• Lead root-cause analysis of coding errors and drive corrective and preventive actions
• Oversee quality dashboards, trend analysis, sampling methodologies, audit outcomes, and performance reporting
• Act as the key business interface between client quality/transformation teams and EXL Operations, Quality, Analytics, Technology, and Transformation teams
• Build relationships with client stakeholders and influence decision-making through data-driven insights
• Drive standardization and adoption of coding best practices across processes, specialties, and client engagements
• Promote Lean Six Sigma methodologies to improve process efficiency, accuracy, and customer outcomes
• Mentor and develop quality leaders, auditors, SMEs, and Lean Six Sigma professionals
• Lead quality transition and implementation activities for new processes
• Ensure coding quality programs comply with client requirements, internal governance standards, regulatory guidelines, and relevant industry/certification requirements
• Identify opportunities for automation, analytics, AI, and technology-enabled quality improvements
• Support RFP/RFI responses, solutioning, and business development initiatives with coding quality expertise
• Participate in client visits, governance forums, and executive discussions
• Facilitate knowledge sharing and benchmarking of coding quality practices
• Drive accountability, continuous improvement, and customer-centricity across the coding quality organization

Senior Manager – Quality

• Supervise and manage daily activities of surgery coding and audit teams, including in-house and contract auditors
• Allocate workload, monitor performance, and ensure timely completion of assigned tasks
• Conduct team meetings, communicate updates, review performance, and address challenges or process changes
• Ensure coding audits meet accuracy, quality, and productivity benchmarks
• Review audit results, identify trends, and implement corrective actions
• Collaborate with Quality Assurance and Training teams on coaching and retraining
• Monitor workflows and recommend process enhancements
• Support development and implementation of best practices in surgical coding operations
• Ensure compliance with HIPAA, OIG, and confidentiality regulations
• Track performance metrics and prepare reports for senior management
• Coordinate between audit teams, management, and clients
• Lead training sessions and develop curricula, handbooks, presentations, and training materials
• Perform quality assurance reviews, coding reviews, random chart audits, and benchmarking analysis
• Research updated coding information and coding issues
• Ensure billed services are accurately coded
• Provide coding and payer updates

Data Engineer

• Design, build, and maintain scalable data pipelines using Databricks and SQL
• Develop ETL/ELT processes for ingesting and transforming data from multiple sources
• Optimize SQL queries, stored procedures, and data transformations
• Implement data quality controls, monitoring, and performance tuning
• Create and maintain data models for reporting and analytics
• Support BI initiatives using Power BI and Tableau
• Work with Snowflake and cloud-based data platforms
• Follow GitHub, CI/CD, and deployment best practices
• Prepare technical documentation, data dictionaries, and solution designs
• Collaborate with stakeholders, analysts, architects, and business teams
• Mentor junior engineers and participate in code reviews
• Lead technical discussions and contribute to architectural decisions

Senior Data Engineer

Data Analyst

• Serve as the primary day-to-day client contact and interact with Director- and Senior Director-level stakeholders
• Ensure client needs are understood, defined, and met
• Interface between senior client management and EXL senior leadership, including VPs and SVPs
• Translate client objectives, priorities, and challenges into actionable delivery plans
• Own project execution and ensure timely delivery and achievement of project goals
• Lead data infrastructure and data engineering by overseeing development, customization, and management of data integration tools, databases, warehouses, and analytical systems
• Review solution approaches for alignment with enterprise architecture and business objectives
• Improve team technical competencies and establish engineering excellence practices
• Partner with client engineering teams to understand data needs and create tools and automation that derive value from data
• Act as the escalation point for delivery, operational, and stakeholder-related issues

Engagement Manager – Data & Analytics

Vice President

• Own end-to-end technical architecture for AI-powered healthcare solutions, including agent orchestration, LLM serving, retrieval pipelines, data ingestion, and legacy payer-system integration
• Define and maintain reusable reference architectures, design patterns, and architectural guardrails for Agentic AI solutions
• Establish and govern AI Dev/QA/Prod environments, CI/CD pipelines, and MLOps/LLMOps practices
• Embed within client environments to understand workflows, data, constraints, and edge cases
• Personally build, configure, deploy, troubleshoot, and harden AI solutions inside client infrastructure
• Prototype, demonstrate, gather feedback, and rapidly move solutions into production
• Capture reusable learnings, accelerators, and intellectual property from deployments
• Architect secure, scalable multi-cloud and hybrid deployments across Azure, AWS, and GCP
• Build infrastructure-as-code and Docker/Kubernetes deployments, plan GPU capacity, and optimize LLM cost and latency
• Implement AI gateways, PHI de-identification layers, and enterprise integration patterns
• Ensure resilient, observable deployments meet stress and throughput targets
• Architect and build multi-agent systems with human-in-the-loop governance
• Set standards for prompt engineering, RAG pipelines, fine-tuning/domain adaptation, embeddings, and vector search
• Build agent execution layers for legacy systems using MCP servers and browser/desktop automation
• Champion explainability-first, audit-ready AI design for CMS audits and payer compliance reviews
• Apply payer workflow expertise across Prior Authorization, Utilization Management, Care Management, Claims, and Provider operations
• Integrate AI solutions with MCG, InterQual, CMS medical policies, QNXT, Facets, and CareRadius using HL7, FHIR, and X12 EDI
• Support CMS-0057-F interoperability and prior-authorization mandates
• Champion privacy-first design, data anonymization, and HIPAA/PHI/PII compliance
• Establish AI controls for model monitoring, bias detection, drift management, and human-in-the-loop overrides

Assistant Vice President

Engineer

• Design and implement scalable data solutions using Databricks Lakehouse architecture
• Develop and optimize batch and real-time data pipelines for large-scale data processing
• Lead technical solution design for data integration, transformation, and analytics workloads
• Collaborate with business stakeholders, data engineers, analysts, and product teams to translate requirements into technical solutions
• Implement data governance, security, and data quality best practices using Unity Catalog and related technologies
• Optimize performance, reliability, and cost efficiency of Databricks workloads
• Support data warehouse modernization and cloud migration initiatives
• Create architecture documentation, technical standards, and design guidelines
• Troubleshoot complex data platform issues and provide technical recommendations
• Stay current with Databricks and cloud platform capabilities and drive adoption of best practices
• Deliver high-quality data platforms supporting analytics, reporting, and operational decision-making

Senior Databricks Engineer

Analyst

• Ensure all billable resources complete and submit timesheets on time
• Validate timesheets for accuracy and alignment with contract terms
• Consolidate timesheets with project managers for monthly invoicing
• Coordinate with finance and accounts teams to generate and process invoices
• Monitor and project revenue forecasts based on resource allocation and billing data
• Track project costs and resource expenses to ensure budget adherence
• Identify billing deviations and escalate potential revenue leakage
• Maintain a resource allocation tracker mapping employees to projects
• Ensure timely resource onboarding to optimize utilization
• Monitor billable versus non-billable efforts and provide planning insights
• Track contracts, Statements of Work (SOWs), and renewals
• Ensure resource contracts align with project scope and budget
• Work with legal and procurement teams to ensure timely contract renewals

PMO Analyst

Strategy

• Compare investor term sheets across pricing, triggers, covenants, representations & warranties, and other structural terms
• Support structuring and negotiation of Purchase, Servicing, and other transaction agreements
• Coordinate transaction closing, including conditions precedent, legal documentation, and funding readiness
• Perform first-funding reconciliations to ensure asset data, settlement amounts, and wire transfers are accurate
• Monitor facility performance across delinquency, WAC, losses, concentration limits, and covenant triggers
• Build and maintain facility compliance dashboards and transaction trackers
• Coordinate deal-level cash movements, reserve accounts, and funding flows with Treasury
• Partner with Legal, Finance, Risk, Servicing, Operations, and investors to resolve execution issues and manage post-closing obligations

Capital Markets Strategy Manager

General

• Perform quality reviews of completed SNF/PDPM audits to validate coding accuracy, reimbursement determinations, supporting documentation, and audit rationale
• Ensure audit findings align with CMS guidelines, RAI Manual requirements, PDPM regulations, client requirements, and departmental procedures
• Document quality review findings clearly and accurately
• Identify quality trends, recurring audit errors, and opportunities for process improvement
• Provide constructive written feedback to auditors
• Achieve productivity and quality goals
• Respond timely to emails and meeting requests and attend scheduled meetings
• Participate in discussions and team meetings, providing improvement suggestions or volunteering when needed
• Adhere to EXL Health policies and procedures
• Report audit or quality-process problems to the Quality Manager for resolution
• Identify and communicate facility- and provider-specific issues affecting audits
• Maintain current knowledge of CMS regulations, PDPM reimbursement methodology, MDS 3.0 requirements, and industry best practices
• Monitor regulatory changes affecting SNF/PDPM auditing activities

Temp Part-time, Skilled Nursing Facility – Patient-Driven Payment Model

• Review the accuracy and consistency of Behavioral Health auditors’ work and classifications
• Perform random and targeted quality reviews of Behavioral Health audits
• Verify findings and no-findings against medical record documentation and applicable guidance
• Conduct root cause analyses of errors, quality trends, and missed opportunities
• Mentor Behavioral Health auditors and provide timely, constructive feedback
• Review initial audits, appeals, and other assigned audit work
• Identify and escalate potential recovery opportunities outside assigned audit concepts
• Recommend process improvements for quality, consistency, documentation standards, and performance
• Communicate quality results, trends, concerns, and recommendations to peers and management
• Perform duties in accordance with company compliance, information security, and regulatory policies

Behavioral Health Quality Analyst

Trainer

• Deliver onboarding training for new outpatient coders and refresher training for tenured coders
• Develop and maintain medical coding and billing training content and modules, including ICD-10-CM, CPT, E/M coding, Business of Medicine, edit resolution, and revenue cycle concepts
• Analyze coding errors and audit trends to identify root causes and deliver targeted training or remediation
• Mentor outpatient coders and provide coaching and performance feedback
• Conduct quality reviews related to initial audits and appeals to support training insights and skill reinforcement
• Identify opportunities beyond standard audit findings that may result in additional recoveries and incorporate learnings into training
• Maintain current knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding guidelines
• Track and consolidate learner performance data from quizzes, exams, and assessments
• Present summarized learner-performance insights during weekly meetings
• Perform responsibilities in accordance with company compliance, information security, and regulatory requirements
• Perform other duties as assigned

Lead Assistant Manager

Senior Coding Auditor

Senior Executive

Assistant Manager – Coding Auditor

Senior Manager – Quality

Assistant Manager – Coding Auditor

Senior Data Engineer

Engagement Manager – Data & Analytics

Assistant Vice President

Senior Databricks Engineer

PMO Analyst

Capital Markets Strategy Manager

Temp Part-time, Skilled Nursing Facility – Patient-Driven Payment Model

Behavioral Health Quality Analyst

Outpatient Trainer