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Ford Motor CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and business acumen in managing dealer performance and customer satisfaction within the automotive industry. Proven ability to build relationships, drive profitability, and implement effective consumer experience programs.
Highest-signal resume keywords
Automotive Industry ExperienceDealer Network ManagementCustomer Satisfaction ImprovementBusiness PlanningLeadership Experience
About the role
Key responsibilities & impact- Own performance of the Central & Western Region across Sales, Service, Customer Satisfaction & Parts
- Manage Sales and Parts performance against objectives
- Drive Customer Satisfaction across Sales and Service
- Implement and manage Consumer Experience programs
- Build Company-to-Dealer relationships and appoint, manage and motivate the regional Dealer Network
- Secure dealer support for and participation in Ford programs
- Shape market representation in the region
- Manage the Ford Dealer footprint, including Parts and Service representation
- Plan and manage new Dealer appointments and performance
- Ensure dealer facilities align with Ford Facility Programs
- Ensure adherence to Ford Brand Standards
- Manage Dealer Agreements and policy deviations
- Develop the region’s 5-year Business Plan
- Drive dealer profitability
- Represent Ford to dealers, businesses, the public and press
- Travel interstate as an essential part of the role
Requirements
What you’ll need- Relevant Bachelor's Degree OR equivalent
- Solid experience within the automotive industry in a similar role and sound knowledge of automotive dealerships
- Proven leadership experience
- Strong influencing skills
- Passion for the automotive industry
- Experience working in a global environment
- Business acumen with drive for delivering results
- A creative mindset and resilience to find solutions
- Legally authorised to work in Australia
- Pre-employment background and national police check required
Benefits
Comp & perks- Discounted lease car options
- Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities
- Flexible Work Arrangements
- Growth and development opportunities via internal and external training
- Paid parental leave from day 1
- Comprehensive Employee Assist Program
- Wellness Programs including Free Flu Vaccinations and Health Checks
- Paid volunteer days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Performance ManagementParts ManagementBusiness Plan DevelopmentMarket RepresentationDealer Agreement Management
Soft Skills
Influencing SkillsCreative Problem SolvingResilience
Certifications & Qualifications
Relevant Bachelor's DegreeLegally Authorised to Work in Australia
Industry Keywords
Ford Brand StandardsConsumer Experience ProgramsDealer SupportAutomotive DealershipsDealer Footprint Management