Global Payments Inc.

Growth Marketing

• Serve as the embedded, day-to-day strategic advisor and operational leader for an enterprise partner
• Act as the bridge between the partner’s business objectives and the company’s capabilities
• Drive growth, strengthen the relationship, identify new opportunities, and ensure flawless execution of initiatives
• Develop and execute a joint growth strategy aligned with partner priorities, solutions, and long-term roadmap
• Identify new revenue opportunities across business units, product lines, and emerging needs
• Lead monthly business reviews with data-driven insights, performance metrics, and strategic recommendations
• Participate in client feedback forums and the Rent Manager User Group
• Serve as the primary onsite liaison between partner leadership and internal teams
• Build trusted-advisor relationships with executives, stakeholders, and operational leads
• Translate client needs into actionable plans for product, operations, and delivery teams
• Ensure exceptional client satisfaction through proactive communication and issue resolution
• Participate in Product Council meetings and provide guidance on product features and enhancements
• Oversee execution of partner initiatives to meet timelines, KPIs, and quality standards
• Coordinate cross-functional teams including product, analytics, engineering, and support
• Track and report performance metrics tied to growth, efficiency, and client outcomes
• Hold the Client Success Management team accountable for sharing go-forward solutions
• Own revenue growth targets for the partner account
• Support contract renewals and expansions through data-backed business cases
• Forecast revenue and pipeline with sales and finance teams

Strategic Growth Partner

Sales

• Drive new business growth through field outreach, digital engagement and local networking
• Own the full sales cycle, turning conversations into revenue in the assigned territory
• Build trusted relationships with business owners and advise on their goals
• Deliver value-driven presentations showing how Genius® improves operations, increases loyalty and fuels growth
• Shape territory strategy using market insights to strengthen the pipeline and accelerate deal momentum
• Introduce Global Payments’ innovative solutions to businesses
• Identify opportunities to expand solutions and deepen client relationships
• Spend up to 75% of time in the field creating face-to-face connections

Field Based Software Sales Representative – B2B

Account Manager

• Drive revenue by minimizing customer attrition and increasing sales to the account base
• Meet and exceed assigned quota targets
• Quote and sell software and services to existing customer accounts
• Manage contract renewals for an assigned book of business
• Develop and maintain business consultant relationships with client decision-makers in higher-revenue accounts
• Analyze client businesses for new opportunities and suggest relevant products and services
• Present market-specific content valuable to client growth
• Build relationships across client organizations through regular, proactive contact
• Relay market knowledge and client expertise to influence internal stakeholders
• Improve customer satisfaction and reduce attrition
• Identify root causes of client pain points and issues
• Liaise between teams to facilitate resolution of technical issues
• Identify at-risk clients early and escalate risks or challenges to the manager
• Handle client messaging and objections regarding technical issues
• Manage and grow a high-volume book of existing business worth over $7M in revenue
• Communicate product and service updates and identify product and client training gaps
• Ensure delivery of quality customer and technical services
• Conduct research and customer outreach to maintain market and competitive knowledge
• Report market and customer findings to the team regularly

• Drive new business growth by creating opportunities through field outreach, digital engagement and local networking
• Own the full sales cycle, turning conversations into revenue and delivering consistent results in your territory
• Build trusted relationships with business owners, positioning yourself as a go-to advisor who understands their goals
• Deliver compelling, value-driven presentations that show how Genius® improves operations, increases loyalty and fuels growth
• Shape your territory strategy using market insights, strengthening your pipeline and accelerating deal momentum
• Expand Global Payments’ impact by introducing innovative solutions that help businesses operate smarter and grow faster
• Strengthen long-term client value by identifying opportunities to expand solutions and deepen relationships
• Spend up to 75% of your time in the field, creating meaningful, face-to-face connections that drive results

• Drive new business growth through field outreach, digital engagement and local networking
• Own the full sales cycle and deliver consistent results in the territory
• Build trusted relationships with business owners
• Deliver value-driven presentations showing how Genius® improves operations, increases loyalty and fuels growth
• Shape territory strategy using market insights
• Introduce innovative solutions that help businesses operate smarter and grow faster
• Identify opportunities to expand solutions and deepen client relationships
• Spend up to 75% of time in the field creating face-to-face connections

QA Engineer

• Automate testing processes
• Create scripts for high-level regression testing
• Design comprehensive test plans
• Troubleshoot and diagnose technical problems and follow them through to closure
• Investigate and report defects and bugs, including re-testing after fixes in Rally/Jira
• Deliver regular progress and status reports
• Participate in Agile ceremonies such as sprint planning, daily stand-ups and retrospectives
• Manage projects from start to finish, including gathering requirements, designing test scenarios, analyzing test results and providing detailed reports with actionable recommendations
• Work closely with development and quality assurance teams to create and maintain process measurements

Quality Assurance Analyst – Automation, Functional Testing, SQL, SOAP API, REST API

Security Engineer

• Provide technical guidance on information security policies, procedures, technologies, and compliance-related activities through First Line Assurance assessments
• Collaborate with Information Security, Technology, Risk, Audit, and business stakeholders
• Perform targeted control assessments, operational assurance reviews, post-deployment security validations, and certification activities
• Evaluate security control implementation and effectiveness
• Identify control weaknesses, vulnerabilities, compliance gaps, and security policy variances
• Assist with remediation tracking and provide detailed findings and recommendations
• Support automation of control audits, evidence collection, control testing, reporting, remediation tracking, certification, and continuous monitoring
• Contribute to workflows, dashboards, data collection, and repeatable assessment processes
• Use automation and reporting tools to streamline evidence collection, control validation, assessment execution, remediation tracking, and recurring assurance activities
• Review technical, administrative, and operational security controls for continuous monitoring and validation
• Review business requests, assurance findings, and control exceptions to determine risk level and appropriate remediation path
• Inform management of security policy variances and control gaps
• Perform other duties as assigned

Information Security Assurance Analyst I

Marketing

• Develop and implement marketing strategies that increase partner engagement, accelerate solution adoption, and create new revenue opportunities across Canadian vertical markets.
• Create high-performing joint marketing programs that strengthen partner relationships, accelerate opportunity development, and deliver measurable results.
• Deliver culturally and linguistically relevant marketing experiences in English and Canadian French to expand reach, engagement, and customer acquisition.
• Lead cross-functional marketing initiatives with partner, sales, product, digital, and creative teams.
• Align partner, sales, product, and marketing priorities with the company’s growth objectives and strategic priorities.
• Evaluate campaign performance, identify optimization opportunities, and continuously improve partner marketing effectiveness, return on investment, and market impact.
• Drive marketing strategies and partner programs that expand Global Payments’ presence across Canada.
• Create co-branded programs and lead cross-functional go-to-market initiatives across key vertical markets.
• Measure campaign performance and improve partner marketing effectiveness, ROI, and market impact.

Bilingual Marketing Manager – Canada Partners

Customer Support

• Support customers throughout the payment-solution journey, including onboarding, in-life support and escalations.
• Respond to tickets in line with SLAs and provide first-class customer service.
• Collaborate with other business units to deliver timely and accurate responses to customer queries.
• Act as a customer champion and relay customer opinions and concerns internally.
• Liaise with third-party partners such as terminal manufacturers.
• Review, update and compose supporting documentation and test plans.
• Document resolutions and maintain a complete audit trail of customer interactions.
• Support personal development and career progression within Global Payments.
• Support other regions when required and represent the UK&I business professionally.
• Stay current with product changes, industry trends and best practices.
• Support events showcasing payment technology expertise.
• Contribute to other responsibilities in a fast-paced, evolving environment.

Strategic Growth Partner

Field Based Software Sales Representative – B2B

Account Manager

Field Based Software Sales Representative – B2B

Field Based Software Sales Representative – B2B

Quality Assurance Analyst – Automation, Functional Testing, SQL, SOAP API, REST API

Information Security Assurance Analyst I

Bilingual Marketing Manager – Canada Partners

POS Support Specialist