Gordon Food Service

DevOps Engineer

• Build, provision, manage, and scale performant cloud environments using Infrastructure as Code tools
• Write and optimize automated CI/CD pipelines for software builds, testing, and continuous deployment
• Ensure system health and monitor network, storage, and compute services
• Promote Shift Left security across all platform layers
• Partner with application teams to design cloud-ready architectures
• Troubleshoot and resolve complex infrastructure challenges
• At the senior level, lead domain architectural vision, design long-term roadmaps, manage capacity planning, and lead cross-functional technology projects
• Participate in on-call support and occasional weekend work

Cloud Services DevOps Engineer

IT Support

• Define application, information, and technical architectural visions and strategic multi-year roadmaps aligned with enterprise business goals
• Engage with architecture councils, domain architects, and engineering teams to champion standards and ensure architectural integrity
• Bridge current-state and future-state architecture
• Design resilient, scalable, cross-domain architectures for critical strategic initiatives
• Research industry trends and run hands-on proof-of-concepts
• Lead technology vendor evaluations and assess emerging tools and frameworks
• Drive creation, adoption, and reuse of enterprise architectural patterns, frameworks, and digital assets
• Guide, coach, and mentor domain architects, engineers, and IT specialists
• Document architecture designs, blueprints, and decision records
• Establish and track architectural health and performance metrics
• Partner with engineering leads, domain architects, and executive leaders through workshops, facilitation, and consensus-building

Enterprise Architect

Engineer

• Support the design, implementation, configuration, and maintenance of IAM solutions
• Support identity lifecycle management, including user provisioning, deprovisioning, and access requests
• Participate in deployment and management of privileged account management solutions
• Collaborate with senior engineers to deploy IAM solutions in cloud environments
• Learn and utilize IaC principles and CI/CD tools to automate IAM infrastructure deployment and configuration
• Contribute to IAM policies, standards, and procedures
• Provide guidance and support to internal stakeholders on access controls and authentication methods
• Monitor, troubleshoot, and tune IAM system performance
• Integrate IAM solutions into CI/CD pipelines
• Configure and integrate third-party commercial and open-source IAM solutions
• Stay current with IAM trends, emerging technologies, and zero trust principles
• Perform business-day on-call functions and resolve routine issues independently
• Administer, configure, and troubleshoot identity management solutions
• Compile and refine standard operating procedure documentation
• Create and maintain identity role and entitlement definitions
• Represent the IAM team in routine discussions with business and IT stakeholders
• Perform other assigned duties

Identity Access Management Engineer

Security Engineer

• Provide strategic leadership in the development and execution of cybersecurity strategies, policies, and frameworks
• Collaborate with senior stakeholders to align cybersecurity initiatives with organizational goals and objectives
• Stay updated with emerging cybersecurity trends, threats, and technologies to provide expert guidance and recommendations
• Lead the SecOps threat hunting program across multi-platform operating systems, enterprise cloud environments, virtualized infrastructure, and network environments
• Correlate open-source and proprietary threat intelligence into proactive, baseline, and reactive threat hunts
• Maintain and expand automated hunt dashboards and threat hunting automation frameworks
• Aid in designing, implementing, and maintaining secure network architectures and infrastructure
• Maintain log ingestion pipelines, custom parsers, data normalization models, feed integrations, and overall platform health of the SIEM/SOAR environment
• Collaborate with cross-functional teams to evaluate and select security technologies and solutions
• Act as the Tier 2 technical escalation point and mentor for Security Analysts
• Participate in critical Incident Response efforts, root-cause investigations, and the SecOps On-Call rotation
• Conduct detailed investigations of security incidents, perform root cause analysis, and implement remediation measures
• Design, build, and tune custom detections in vendor-neutral rule languages and native SIEM/SOAR/EDR logic
• Execute automated and manual threat emulation/attack chains using open-source testing frameworks to validate log ingestion, rule efficacy, and security controls
• Support external Red Team engagements and remediate identified visibility and control gaps
• Build and manage Infrastructure-as-Code configurations via version-controlled CI/CD pipelines for security workspaces and validation environments
• Write, maintain, and integrate custom automation scripts and SOAR playbooks to streamline analyst triage and system workflows
• Assist in developing, tuning, and integrating modern AI agent platforms and operational workflows into core SecOps pipelines

Senior Security Engineer

• Lead the definition and implementation of enterprise-wide cybersecurity strategies
• Analyze current IT and cybersecurity trends
• Develop technology strategies, policies, standards, and roadmaps for technology solutions and planning efforts
• Provide leadership on product evaluation and implementation
• Support cybersecurity risk reduction efforts across the organization
• Define the enterprise information security architectural vision and strategic roadmaps with architects, engineers, and IT/Security specialists
• Ensure adherence to the cybersecurity architectural vision and standards
• Provide leadership and oversight to planning and implementation of strategic IT information security solutions
• Partner with architecture and technology leaders to define complex, cross-domain solutions
• Research technologies that protect company information and technology assets
• Lead technology vendor evaluations
• Collaborate with IT project teams to determine security requirements and design, including NIST, SOX, PCI, IAM, API, Zero Trust, IoT, and Cloud
• Fulfill the role of Lead Engineer on key EIS/Security projects
• Mentor and provide leadership to cybersecurity architects, engineers, and analysts
• Participate on the PCI Team in collaboration with Stores
• Assist with development and maintenance of IT policies and Security Employee Awareness programs
• Coordinate with Security Team Managers to develop and maintain enterprise security roadmaps of products and projects
• Perform other duties and responsibilities as assigned

Enterprise Information Security Architect

Outside Sales

• Cultivate customer relationships, develop new business, and provide innovative solutions
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants within the territory
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit all customers within the assigned territory weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales growth opportunities
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with strengthening existing relationships
• Coordinate visits to prospective and existing customers
• Communicate order status and processing updates to customers
• Complete initial 90-day training in systems, processes, products, sales, relationship-building, and territory management

Outside Sales Representative

Sales

• Cultivate customer relationships, develop new business, and provide innovative solutions
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit customers weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales opportunities
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with existing customer relationship development
• Coordinate customer visits
• Communicate order status and processing updates
• Complete training on systems, products, sales processes, relationship development, and territory management

Bilingual Sales Representative

• Cultivate relationships, develop new business, and provide innovative solutions to customers
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants within the territory
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit customers within the assigned territory weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and opportunities for sales growth
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with existing customer relationship development
• Coordinate customer visits
• Communicate order status and order processing updates
• Complete training on Gordon Food Service systems, products, sales processes, relationship building, and territory management

Outside Food Sales Representative

• Cultivate relationships, develop new business, and provide innovative solutions to customers
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit customers weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales growth opportunities
• Provide ongoing training to customers on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with strengthening existing relationships
• Coordinate customer visits
• Communicate order status and processing updates
• Manage customer relationships, sales processes, and territory using Gordon Food Service systems and tools

Dietitian

• Provide value-added services to current and potential non-commercial customers, focusing on healthcare and senior living sectors
• Assist in developing regional segment business plans and provide segment expertise to regional sales, business development, and marketing support teams
• Provide business solutions supporting Sales and Marketing initiatives and increasing Gordon Food Service market share
• Advise non-commercial customers on menu and recipe technology, cost control, quality improvement, and onsite operational reviews
• Collaborate with key non-commercial customers to achieve sales and margin goals
• Deliver business solutions training for non-commercial sales teams
• Assist in developing annual segment plans aligned with regional strategic goals
• Participate in planning and executing food shows, sales meetings, and marketing meetings
• Direct regional participation in industry events and networking, including public speaking
• Leverage Home Office content and insights for regional and customer use and support adoption of tools
• Analyze industry trend data and create insights to strengthen relationships with non-commercial customers
• Prepare and deliver presentations on non-commercial segment topics
• Assist in key customer business planning sessions
• Perform other duties as assigned

Dietitian, Business Solutions Specialist

• Cultivate customer relationships, develop new business, and provide innovative solutions
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit all assigned-territory customers weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales-growth opportunities
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with existing relationship development
• Coordinate visits to prospective and existing customers
• Communicate order status and processing updates
• Complete first-90-day training, including e-learning, classroom sessions, video roleplays, job shadowing, and peer mentorship

Sales Associate

• Cultivate customer relationships, develop new business, and provide innovative solutions
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Research industry and market trends impacting restaurants
• Identify and research prospective customers
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit assigned customers weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales opportunities
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with strengthening existing relationships
• Coordinate visits to prospective and existing customers
• Communicate order status and order processing updates
• Complete initial 90-day training on systems, products, sales processes, customer relationships, and territory management

• Cultivate customer relationships, develop new business, and provide innovative solutions
• Manage overall sales and relationship efforts for existing and prospective customers within the assigned territory
• Pursue new customers and identify prospective customers
• Research industry and market trends impacting restaurants
• Develop and present sales strategies highlighting Gordon Food Service products, services, values, and solutions
• Visit customers within the assigned territory weekly, bi-weekly, or monthly
• Conduct business reviews to identify customer needs and sales-growth opportunities
• Provide ongoing training on Gordon Food Service product offerings
• Identify opportunities to add value through product and service offerings
• Balance new customer acquisition with strengthening existing relationships
• Coordinate visits to prospective and existing customers
• Communicate order status and processing updates to customers
• Complete initial training in systems, processes, products, sales processes, relationship development, and territory management

Customer Support

• Provide friendly and efficient customer service, order processing, and delivery support via phone, email, SMS, and chat
• Assist customers with day-to-day inquiries
• Promote and utilize E-Commerce technologies
• Maintain current knowledge of business processes within divisions and distribution centers
• Assist District Sales Representatives and customers
• Mentor new Customer Care Generalists and attend ongoing training sessions
• Arrange exception deliveries with Transportation departments, third-party order/delivery systems, UPS, and other delivery services
• Determine appropriate customer credits
• Assist with Invoice and Credit Memo inquiries and process appropriate credits
• Support Recalls Communication Management as needed
• Perform other duties as assigned