Grafana Labs

Backend Engineer

• Design, implement, test, and operate backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and system administration
• Define and build a scalable multi-tenant SaaS architecture with tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries
• Build APIs and service interfaces for AI agents, MCP tools, CLIs, and internal applications to retrieve context, provenance, confidence signals, and warnings
• Partner across product and infrastructure to balance experimentation with long-term reliability
• Instrument services with metrics, logs, traces, alerts, and dashboards
• Use observability tools to understand system behavior and improve reliability
• Shape architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices
• Take ownership of AI solutions that are scalable, maintainable, and aligned with user workflows

Staff Backend Engineer – Grafana

• Design, implement, test, and operate backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and system administration
• Define and build a scalable multi-tenant SaaS architecture with tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries
• Build APIs and service interfaces for AI agents, MCP tools, CLIs, and internal applications to retrieve context, provenance, confidence signals, and warnings
• Make practical tradeoffs between rapid experimentation and long-term reliability as the project moves from prototype to production
• Instrument services with metrics, logs, traces, alerts, and dashboards
• Use observability tools to understand system behavior and improve reliability
• Shape architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices
• Take ownership of AI solutions and ensure they are scalable, maintainable, and aligned with real user workflows
• Collaborate across product, infrastructure, and engineering teams

Solutions Engineer

• Join an early member of a high-growth team solving technical and customer problems
• Partner with Sales to articulate Grafana's value proposition, vision, and strategy
• Own technical customer engagements and help close high-velocity opportunities
• Deliver product and technical presentations to prospective and existing customers
• Communicate with customers and internal teams to provide product and competitive-landscape feedback
• Drive product conversations based on customer needs and problems
• Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create enablement materials

Senior Solutions Engineer, Acquisition

• Join an early high-growth team solving technical and customer problems
• Partner with Sales to articulate Grafana's value proposition, vision, and strategy
• Own technical customer engagement and help close high-velocity opportunities
• Deliver product and technical presentations to prospective and existing customers
• Communicate with customers and internal teams to provide product and competitive feedback
• Drive product conversations based on customer needs and problems
• Enhance documentation and create blog posts, videos, knowledge base articles, and enablement materials
• Serve as an in-house, customer-facing product expert for Grafana Cloud, a managed observability platform
• Educate customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction

Solutions Engineer, Acquisition

Sales

• Lead a team of Enterprise Acquisition Account Executives across Iberia, Italy, and the Middle East
• Drive new revenue growth, retain and attract new talent, and grow Grafana’s footprint within the assigned territory
• Develop and execute regional sales strategies
• Mentor the sales team
• Develop pipeline to over-achieve revenue targets
• Establish sales territories, quotas, and goals
• Build and maintain an annual sales plan supporting organisational strategy and objectives
• Meet with prospects and strategise with sales representatives to close deals
• Help the team prepare for QBRs and HBRs
• Develop long-term strategic relationships with key account contacts
• Partner with Marketing, Solution Engineers, R&D, Customer Support, and other functional teams
• Guide the team through a consultative sales approach and articulate product value to prospects

Regional Sales Director, Enterprise Acquisition

Account Executive

• Prospect and close new business across Italy
• Identify, nurture, and close opportunities with new customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana products
• Work with customers during the trial phase
• Hand off strong customer relationships to the Growth team
• Meet and exceed quarterly and annual sales goals
• Conduct outbound prospecting into net-new customers
• Manage prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations
• Cultivate sales through outbound prospecting and inbound leads
• Understand and convey the value of Grafana Cloud and Grafana Enterprise
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Enterprise Account Executive, Acquisition

• Prospect and close new business across the MEA region
• Identify, nurture, and close opportunities with new customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana products
• Work with customers during the trial phase
• Hand off strong customer relationships to the Growth team
• Meet and exceed individual quarterly and annual sales goals
• Conduct outbound prospecting into net-new customers
• Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations
• Cultivate sales through outbound prospecting and inbound leads
• Convey the value of Grafana Cloud and Grafana Enterprise
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Enterprise Account Executive, Acquisition – MEA

• Prospect and close new business across Italy
• Identify, nurture, and close opportunities with new customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Support customers during the trial phase and hand off strong relationships to the Growth team
• Meet and exceed quarterly and annual sales goals
• Conduct outbound prospecting into net-new customers
• Manage the full sales process, including sales meetings, product demos, proofs of concept, proposals, and negotiations
• Cultivate sales through outbound prospecting and inbound leads
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Commercial Account Executive, Acquisition

• Prospect and close new business across Israel
• Identify, nurture, and close opportunities with new customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Work with customers during the trial phase and hand off strong relationships to the Growth team
• Meet and exceed individual quarterly and annual sales goals
• Conduct outbound prospecting into net-new customers
• Manage the full sales process, including sales meetings, product demos, proofs of concept, proposals, and negotiations
• Cultivate sales through outbound prospecting and inbound leads
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Commercial Account Executive – Acquisition

• Prospect for and grow existing business across the UKI
• Identify, nurture, and close opportunities with existing customers
• Manage forecasts and track customer data
• Identify new opportunities to expand Grafana usage within current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage the full sales process, including prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations, and account management
• Cultivate sales through outbound prospecting and inbound leads
• Understand and convey the value of Grafana Cloud and Grafana Enterprise
• Manage the sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Enterprise Account Executive, Growth

• Prospect and close new business across the West region
• Identify, nurture, and close opportunities with new customers
• Manage forecasts and track customer data
• Use a consultative sales approach to understand customer needs
• Articulate the value of Grafana Cloud and Grafana Enterprise
• Support customers during the trial phase and hand off relationships to the Growth team
• Meet and exceed quarterly and annual sales goals
• Conduct outbound prospecting into net-new customers and cultivate inbound leads
• Manage the full sales process, including meetings, demos, proofs of concept, proposals, and negotiations
• Manage the sales pipeline in Salesforce
• Handle quote creation, order processing, and day-to-day customer requests

Senior Enterprise Account Executive, Acquisition

General Counsel

• Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS and on-premises licenses, data processing agreements, business associate agreements, information security agreements, professional services agreements, channel partner agreements, and other commercial and technology-related contracts
• Serve as a strategic partner to sales leadership on deal structuring, risk assessment, and negotiation strategy
• Partner with finance, security, support, and product teams to resolve complex commercial and operational issues and support new go-to-market models, pricing structures, and programs
• Develop and improve form agreements and negotiation playbooks
• Develop workflows and processes for contract negotiation, execution, and tracking contractual obligations
• Support global expansion efforts, go-to-market initiatives, privacy-by-design, and security-by-design programs
• Create and deliver training to business teams on legal best practices, engagement with legal, and relevant legal and regulatory developments

Senior Commercial Counsel

Growth Marketing

• Lead a team of Commercial Account Executives
• Drive revenue growth, retain and attract talent, and grow the customer base within the assigned territory
• Develop and execute sales strategies
• Mentor the sales team
• Develop pipeline to over-achieve revenue targets
• Establish sales territories, quotas, and goals
• Build and maintain an annual sales plan supporting organizational strategy and objectives
• Meet with prospects and strategize with sales representatives to close deals
• Help prepare for QBRs and HBRs
• Develop long-term strategic relationships with key account contacts
• Partner with Marketing, Solution Engineers, R&D, Customer Support, and other functional teams
• Guide the team through a consultative sales approach and articulate product value to prospects

Staff Backend Engineer – Grafana

Staff Backend Engineer – Grafana

Senior Solutions Engineer, Acquisition

Solutions Engineer, Acquisition

Regional Sales Director, Enterprise Acquisition

Enterprise Account Executive, Acquisition

Enterprise Account Executive, Acquisition – MEA

Commercial Account Executive, Acquisition

Commercial Account Executive – Acquisition

Enterprise Account Executive, Growth

Senior Enterprise Account Executive, Acquisition

Senior Commercial Counsel

Regional Sales Director, Commercial, Growth