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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing branch operations, driving service excellence, and achieving financial performance while fostering a collaborative and inclusive work environment. Proficient in project management, data-driven decision-making, and compliance with quality standards.
Highest-signal resume keywords
Leadership ExperienceProject ManagementMicrosoft ProductsData-Driven Decision MakingTalent Management
About the role
Key responsibilities & impact- Manage all service-related and operational goals for a specific branch
- Execute the Branch Network strategic vision and goals through leadership in talent excellence, service, and cost to serve
- Direct strategic, operational, and financial performance of a single branch location
- Communicate company goals, lead through change, and maintain service standards
- Achieve preferred supplier status through excellent products and safe, effective workplaces
- Make data-driven decisions balancing service quality, cost efficiency, ethics, and integrity
- Foster internal and external partnerships
- Manage operating expenses and eliminate non-value-added activities
- Identify and pursue branch growth opportunities
- Achieve staffing model targets for flexibility and efficiency
- Drive continuous improvement and ensure compliance with branch quality standards and service excellence
- Create safe, secure, and well-maintained branch facilities
- Enforce adherence to laws, company policies, and contract requirements
- Cultivate an engaging and inclusive work environment through communication, professional development, and succession planning
- Execute talent management strategies, including recruiting, onboarding, coaching, performance reviews, and recognition
- Report to the Manager, Branch Network or Senior District Manager
Requirements
What you’ll need- Bachelor's Degree or equivalent experience preferred
- 3+ years leadership experience required
- Experience leading non-exempt individual contributors
- Ability to lead initiatives, manage projects, and drive change
- Project management, planning, and facilitation skills
- Effective time management
- Ability to influence stakeholders and align cross-functional teams
- Strong acumen in Microsoft products, PowerBI, SAP, and other systems
- Driving results
- Verbal and written communication
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan; no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
- Incentive target of up to 10% based on individual and company performance objectives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementOperational PerformanceCost EfficiencyService QualityCompliance Standards
Soft Skills
Effective CommunicationTime ManagementInfluencing StakeholdersChange ManagementTeam Collaboration
Tools & Technologies
PowerBISAP
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Branch OperationsService ExcellenceTalent ManagementContinuous ImprovementSupplier Status