Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to safety protocols.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsSafety and Protective Equipment ComplianceDonor Health Monitoring

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center and comply with applicable safety and protective-equipment requirements

Requirements

What you’ll need

High School diploma or GED
Ability to work a flexible schedule
Superior customer service standards
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand, finger, wrist, and foot movement
Ability to make precise coordinated movements to grasp and manipulate objects
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision meeting stated requirements
Ability to work with personal protective equipment and exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold

Benefits

Comp & perks

Training provided ("We Train")
Regular full-time employment
Personal protective equipment provided/required for the role
Equal employment opportunity protections

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Coordinated MovementsAbility to Lift 50 lbs

Soft Skills

Establish Rapport with DonorsComprehend Oral and Written InstructionsListen and Understand Spoken InformationRelate Sensitive Information to Diverse Groups

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Donor SuitabilityPlasma CenterSafety ComplianceBiological Fluids ExposureInfectious Organisms