Grifols

Technician

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and engage in donor set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality

Donor Center Technician

Operations

• Oversee day-to-day operational performance of a plasma collection center
• Ensure donor safety, regulatory compliance, production goals, company standards, SOPs, and applicable regulations
• Act on behalf of the Center Manager and manage the center independently during absences
• Collaborate with Training and Quality staff to meet training and quality goals
• Coach and lead employees through Operations Supervisors
• Monitor and evaluate operations; develop, implement, and modify action plans to maximize efficiency
• Manage personnel functions including hiring, work assignments, training, discipline, termination, and personnel records
• Partner with the Center Manager on budget preparation and oversee production targets and quality goals
• Delegate, monitor, and hold Operations Supervisors accountable
• Direct and supervise employees, including creating and managing work schedules
• Perform production employee tasks when needed
• Maintain facility cleanliness and equipment condition
• Manage freezers, plasma shipments, equipment failures, and freezer alarms
• Develop and implement donor recruitment advertising campaigns
• Ensure compliance with FDA, OSHA, CLIA, cGMP, state, and federal regulations
• Direct donor selection, plasma collection, and manufacturing records
• Build donor rapport and support long-term donation
• Control donor funds and maintain accurate financial records
• Report center irregularities and develop corrective action plans
• Conduct risk management reviews and investigate unsafe situations and complaints
• Direct and monitor outside vendors
• Review special projects for accuracy and timely completion
• Help implement the donor center’s mission in the community

Operations Manager – Plasma Center

Phlebotomist

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer satisfaction and confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center producing plasma-derived medicines for patients

• Perform fundamental purification tasks within a GMP environment
• Clean and maintain the workplace
• Clean, assemble, disassemble, and sterilize production equipment, including filters, tanks, centrifuges, ultrafiltration units, columns, autoclaves, and pasteurizers
• Operate production equipment and forklifts safely and efficiently
• Perform bulk processing and filtration using parameters such as pH, weights, and suspension
• Perform real-time production documentation and maintain accurate records and logs
• Prepare buffer solutions and store process intermediates
• Dispense and prepare cleaning and sanitization reagents
• Isolate target proteins from intermediates, process them to sterile bulk, and deliver them for filling
• For Level II, operate spectrophotometers, perform pH and buffer additions, prepare samples, perform processing calculations, weigh and prepare powders, chemicals, and reagents, perform bulk preparation operations, and conduct pre- and post-filtration integrity tests
• Recognize and report mechanical and safety hazards to appropriate personnel

Purification Technician I/II

Processor

• Collect and process donor samples for processing and testing
• Record product and sample weights
• Label samples and freeze units for final packing within the required timeframe
• Pack units for final shipment
• Pack samples and prepare shipping boxes for the testing lab
• Monitor stored products
• Report equipment working conditions
• Maintain active communication and quality
• Maintain accurate donor files
• Handle shipping and inventory control responsibilities in plasma center operations

Plasma Processor

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Ensure donor confidentiality

• Collect and process donor samples for testing
• Record product and sample weights
• Label samples and freeze units within the required timeframe
• Pack units for final shipment
• Pack samples and prepare shipping boxes for the testing laboratory
• Monitor stored products
• Report equipment working conditions
• Maintain accurate donor files
• Perform shipping and inventory control activities
• Maintain active communication and quality in plasma center operations

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality
• Perform assigned tasks amid variable demands and changing conditions
• Communicate sensitive information to diverse groups

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform setup
• Provide appropriate feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Ensure donor confidentiality
• Perform a wide range of complex tasks under variable demands and changing conditions

Donor Center Technician 2

• Perform any/all tasks within the plasma center and fulfill production employee duties
• Supervise donor flow, donor selection, plasma collection, and manufacturing records
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
• Attend required training sessions and staff meetings
• Ensure accurate and thorough documentation
• Maintain facility cleanliness and equipment condition under Center Manager or Assistant Manager guidance
• Submit timely and accurate reports
• Assist with control of center donor funds
• Train new employees and retrain current employees
• Communicate with other service areas to ensure accurate documentation and quality
• Build rapport with donors and support customer satisfaction and long-term donation
• Report unsafe situations or conditions
• May repair plasma center equipment after training
• Assist management with tasks necessary to achieve company objectives

Operations Supervisor

Nurse

• Perform physical examinations and establish medical histories to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Inform donors of potential hazards
• Provide donor education regarding general health
• Counsel donors regarding unacceptable test results
• Evaluate and manage donor injuries and adverse events
• Evaluate histories of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer the employee Hepatitis Vaccine program

EMT, LPN

Associate

• Manage temperature-controlled, inventoried material across multiple warehouse locations
• Perform ERP transactions in SAP
• Process Transfer Orders and Goods Receipts
• Operate manual and motorized warehouse equipment
• Reprioritize tasks based on schedule changes and business needs
• Maintain training requirements, warehouse organization, cleanliness, and inventory accuracy
• Notify management when materials experience temperatures out of specification
• Coordinate transfer and reconciliation of materials between facilities and complete required documentation
• Interact with inter- and intradepartmental teams
• Plan, coordinate, and perform material and equipment transfers between warehouse locations
• Lead shipping and receiving activities
• Deliver and retrieve raw materials, semi-finished goods, or finished goods using a company vehicle while maintaining temperature specifications
• Identify issues, present possible solutions, and seek approval
• Train new colleagues and ensure processes are followed
• Participate in special projects and activities
• Follow safety and general warehouse rules and policies in a regulated environment

Shipping and Receiving Associate II

• Register donors, greet them, answer phone calls, and assist with beginning the donation process
• Verify donor identification, eligibility, and deferral status
• Perform cleaning and disinfection tasks
• Perform quality control on donor-screening equipment
• Conduct hematocrit testing, including specimen handling, testing, and results analysis
• Determine donor suitability through temperature, blood pressure, and pulse screening
• Select collection bags, sample tubes, and bleed-number labels
• Prepare donors and perform venipuncture
• Audit and monitor the collection process through donation completion
• Spin blood products using centrifuge instruments according to IBBI procedures
• Prepare components from centrifuged units
• Transfer products and samples to proper storage
• Pack blood, blood components, and samples for daily shipments
• Prepare shipping memos and Bills of Lading
• Assist with audits, mentoring, training, facility care, and continuous improvement activities

Whole Blood Processor

Manager

• Act as general manager for a Plasma Collection Center with overall responsibility for center operations
• Manage daily operations, supervision, quality control, and compliance with policies and regulations
• Meet quarterly goals, labor efficiency standards, cost-per-liter targets, and quality KPIs
• Create an organizational environment that supports workforce morale and productivity
• Manage employees, staffing, training, quality goals, and operational changes
• Monitor and evaluate operations, develop action plans, and supervise process improvements
• Manage headcount and provide staffing projections to regional management
• Direct personnel functions including hiring, work assignment, development, training, discipline, termination, and personnel records
• Provide strategic direction and planning
• Mentor assigned teams, center staff, and other centers
• Oversee donor selection, plasma collection, shipment, and records through the Assistant Manager
• Ensure production employees receive adequate training and perform tasks to company standards
• Manage inventory and oversee ordering of goods and supplies
• Maintain facility cleanliness and equipment in good working order
• Oversee freezer management, plasma shipments, equipment failures, and freezer alarms
• Submit accurate daily and weekly reports
• Develop community representation and public relations and marketing campaigns to attract and retain donors
• Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
• Maintain donor selection, plasma collection, and manufacturing records
• Build rapport with donors to support customer satisfaction and long-term donation
• Prepare annual budgets and manage the facility to achieve production and quality goals within agreed costs
• Control center donor funds and ensure financial records are accurate
• Identify regulatory deficiencies and implement corrective action with the Center Quality Manager
• Conduct risk management reviews and investigate unsafe situations and complaints
• Perform center production tasks when needed
• Assume regional management oversight and mentoring duties for selected facilities or when the ROM is absent
• Perform other duties as required

Plasma Center Manager

• Perform physical examinations and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Provide donor awareness of potential hazards
• Provide donor education regarding general health and counseling regarding unacceptable test results
• Evaluate and manage donor injuries and adverse events
• Perform evaluations of illness or medication history to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

Donor Center Technician

Operations Manager – Plasma Center

Phlebotomist

Purification Technician I/II

Plasma Processor

Donor Center Technician

Plasma Processor

Donor Center Technician

Donor Center Technician 2

Operations Supervisor

EMT, LPN

Shipping and Receiving Associate II

Whole Blood Processor

Plasma Center Manager

LPN, LVN