Halter

Operations

• Drive Halter’s infrastructure deployment, maintenance, and servicing across Australia
• Establish operational systems and workflows for a growing hardware operations team
• Own an end-to-end tower and collar maintenance programme across Australia
• Debug and repair hardware, deliver towers, and support farm deployments
• Perform drone mapping of customer farms and coverage modelling
• Install towers and collar cows on initial mainland farms
• Troubleshoot and resolve technical issues in the field
• Feed field insights back to hardware and product teams
• Represent Australian fleet operations while collaborating with deployment, customer success, hardware, product, and New Zealand headquarters teams
• Participate in the global on-call support system
• Implement systems and feedback loops for long-term fleet-team scalability

Field Operations Team Lead

• Oversee the upkeep and repair of Halter’s on-farm infrastructure
• Diagnose hardware issues and quickly relay information to the appropriate team
• Support Halter deployments on farms, including troubleshooting and installations
• Provide field insights to product and engineering teams to inform solutions for Australian cattle producers
• Participate in the global on-call roster for tower-related incidents and proactively resolve issues
• Collect, interpret, and analyse hardware data to optimise processes, improve operational efficiency, and identify issues early
• Help build and manage a maintenance system for the Australian market
• Collaborate across Halter’s teams to drive strong customer outcomes
• Travel regularly to producers across Australia, typically 3–4 days per week with some nights away from home
• Take on additional work needed to support Halter’s success in Australia

Field Operations Specialist

• Oversee upkeep and repair of Halter’s on-farm infrastructure
• Diagnose hardware issues and quickly relay information to the appropriate team
• Support farm deployments, troubleshoot issues, and assist with installations
• Provide field insights to product and engineering teams to improve solutions for Australian cattle producers
• Participate in the global on-call roster for tower-related incidents
• Collect, interpret, and analyse hardware data to optimise processes and operational efficiency
• Identify issues proactively before they become problems
• Help build and manage a maintenance system for the Australian market
• Collaborate across Halter teams to drive strong customer outcomes
• Travel regularly to farms across Australia, typically 3–4 days per week with some nights away
• Take on additional tasks needed for Halter’s success in Australia

General

• Maintain and repair Halter’s on-farm hardware infrastructure
• Diagnose hardware issues and provide feedback to relevant teams
• Repair and upgrade infrastructure
• Deliver towers and collars as required
• Provide on-site support during farm deployments and troubleshoot installation issues
• Participate in the global on-call roster for tower-related incidents
• Collaborate with hardware, product, customer success, and other Halter teams
• Resolve technical challenges promptly to minimize disruption to farm operations
• Collect, interpret, and analyse hardware data
• Optimise processes and extract actionable insights to improve operational efficiency
• Develop and manage a maintenance system for the New Zealand market
• Travel throughout the North Island and across New Zealand
• Support customer outcomes and maintain a feedback loop with Auckland headquarters

Field Specialist – Northland

• Maintain and repair Halter’s on-farm hardware infrastructure
• Diagnose hardware issues and provide feedback to relevant teams
• Repair and upgrade infrastructure and deliver towers and collars
• Support on-farm deployments, troubleshoot issues, and ensure successful installations
• Participate in the global on-call roster for tower-related incidents
• Collaborate with hardware, product, customer success, and other Halter teams
• Resolve technical challenges promptly to minimize disruption to farm operations
• Collect, interpret, and analyse hardware data to optimize processes and inform decisions
• Develop and manage a maintenance system for the New Zealand market
• Travel throughout the North Island and across New Zealand
• Provide customer service and support across the customer network

Field Specialist – Taranaki

• Maintain, repair, and upgrade Halter’s on-farm hardware infrastructure
• Diagnose hardware issues and provide feedback to relevant teams
• Deliver towers and collars and transition between repair, upgrade, and deployment tasks
• Provide on-site support during farm deployments, troubleshoot issues, and ensure successful installations
• Participate in the global on-call roster for tower-related incidents
• Collaborate with hardware, product, customer success, and other Halter teams
• Resolve technical challenges promptly to minimize disruption to farm operations
• Collect, interpret, and analyse hardware data to optimize processes and support decision-making
• Develop and manage a maintenance system for the New Zealand market
• Travel throughout the South Island and across New Zealand as required
• Support Halter’s mission of transforming New Zealand’s dairy and livestock industry through agri-tech innovation

Field Specialist – Tasman

• Oversee upkeep and repair of Halter’s on-farm infrastructure
• Diagnose hardware issues and quickly communicate findings to the appropriate team
• Support farm deployments, troubleshoot issues, and assist with installations
• Provide field insights to product and engineering teams
• Participate in the global on-call roster for tower-related incidents
• Collect, interpret, and analyse hardware data to optimise processes and operational efficiency
• Identify issues proactively
• Help build and manage a maintenance system tailored to the Australian market
• Collaborate across Halter’s teams to drive strong customer outcomes
• Travel to farms across Australia approximately 3–4 days per week, including some nights away from home
• Take on other duties needed to support Halter’s success in Australia

Account Manager

• Manage and grow Halter’s enterprise dairy and beef customers across Southland and the South Island
• Manage a portfolio of large corporate dairy operations from phase-one rollout through full-scale integration with Halter technology
• Ensure enterprise customers realise full value from their investment and improve execution, retention, expansion, and long-term growth
• Build trusted relationships with farm teams, operational teams, executive stakeholders, rural professionals, consultants, and industry influencers
• Identify strategic pain points and tailor solutions with the Enterprise Sales Manager
• Support expansion and renewal conversations
• Co-create account plans, drive territory expansion, and identify new revenue streams
• Collaborate with product, support, and sales teams on product feedback, training, and rollout strategy
• Contribute to revenue forecasting, account performance tracking, and strategic planning
• Help develop scalable account-management strategies and playbooks as Halter grows globally
• Travel frequently within the South Island to meet customers

Enterprise Key Account Manager – Southland

• Own retention, renewal, and expansion targets for Halter’s existing regional revenue
• Help farmers extract full value from Halter and understand its impact on their businesses
• Renew customer agreements and expand revenue from existing customers
• Support onboarding, training, and implementation of the Halter system on farms
• Ensure farm owners, managers, and workers can successfully use the system
• Build genuine relationships with farmers, their teams, and families
• Partner with customers to establish business goals, timelines, priorities, and success metrics
• Provide prompt communication and support for technical and operational challenges
• Represent Halter in the community and lead local discussion groups
• Build networks to increase brand visibility and connections
• Act as the customer advocate and relay field context to product teams
• Provide product teams with technical and practical farmer-perspective advice on reproduction, pasture, and agronomy
• Contribute to a positive team environment and model Halter’s Operating Principles

Account Manager – Mid Canterbury, North

• Own retention, renewals, and expansion targets for Halter’s existing regional revenue
• Ensure farmers extract full value from Halter and understand its impact on their farming businesses
• Renew customer agreements and expand existing customer revenue
• Support onboarding, training, and implementation of the Halter system on customers’ farms
• Build genuine relationships with farmers, their teams, and families
• Partner with customers to establish business goals, timelines, priorities, and success metrics
• Provide prompt communication and support for technical and operational challenges
• Represent Halter, lead local discussion groups, and build community networks
• Act as the customer voice and connect farmers’ feedback with product teams
• Provide technical and practical farmer-perspective advice on reproduction, pasture, and agronomy
• Contribute to a positive team environment and model Halter’s Operating Principles