Humana

Infrastructure Engineer

• Define the enterprise storage vision, reference architecture, engineering standards, and five-year roadmap across block, file, object, software-defined, and hybrid storage services
• Lead architecture decisions for on-premises AI infrastructure, including high-throughput and low-latency storage for model training, inference, data pipelines, GPU platforms, and large unstructured datasets
• Develop data placement, lifecycle, tiering, retention, encryption, immutability, replication, archival, and secure disposition patterns
• Design highly available and recoverable storage solutions meeting performance, capacity, resilience, disaster recovery, and service-level objectives
• Create workload-aligned storage service tiers and reusable architecture patterns for virtualized, containerized, database, analytics, and AI environments
• Own capacity forecasting, performance modeling, technology refresh planning, and financial analysis
• Evaluate emerging storage technologies through proofs of concept, benchmarks, risk assessments, and total-cost-of-ownership analyses
• Provide technical leadership for modernization, migrations, consolidations, upgrades, and decommissioning initiatives
• Establish observability, automation, infrastructure-as-code, configuration management, and self-service capabilities
• Partner with cybersecurity, risk, compliance, and data governance teams to strengthen controls, evidence, recoverability, and ransomware resilience
• Serve as escalation point for complex storage performance, availability, interoperability, and data integrity issues; lead root-cause analysis and corrective actions
• Develop architecture documentation, standards, decision records, executive presentations, and investment recommendations
• Mentor engineers, lead design reviews, and improve engineering practices across infrastructure teams
• Manage strategic technical relationships with Dell Technologies, Pure Storage, NetApp, IBM, and other infrastructure partners

Principal Infrastructure Engineer

Operations

• Coordinate and manage the annual Medicare Advantage bid planning, development, governance, and submission process
• Serve as the central point of coordination across Product, Finance, Actuarial, Growth Strategy, Markets, Quality, and executive leadership teams
• Develop and manage the integrated annual bid plan calendar, including milestones, deliverables, dependencies, and CMS deadlines
• Serve as the point person for bid planning and execution process governance questions and feedback
• Identify risks, issues, and dependencies and facilitate mitigation strategies
• Monitor overall program health and escalate critical issues to leadership
• Support annual bid retrospectives and lessons-learned activities
• Establish and monitor KPIs related to bid process execution and stakeholder engagement
• Coordinate new plan expansion strategies with core strategic partners
• Ensure appropriate stakeholders, including executive leaders, are engaged in discussions and decisions
• Coordinate governance meetings, agendas, pre-read materials, discussion guides, and follow-up actions
• Maintain documentation of decisions, approvals, assumptions, and action items; recommend unresolved items for escalation
• Improve bid governance processes, decision-making forums, and planning processes
• Build relationships across Product, Finance, Actuarial, Markets, Stars/Quality, Compliance, and Strategy teams
• Drive alignment among teams with differing priorities and perspectives
• Ensure stakeholders understand responsibilities, timelines, and expected outcomes throughout the bid cycle
• Plan and facilitate workshops, strategy sessions, governance meetings, and executive forums
• Manage meeting logistics, attendance, communications, and follow-up activities
• Enforce forum charters and rules of order to achieve effective outcomes and decisions
• Prepare executive presentation materials with Growth Strategy teammates
• Communicate program status, risks, decisions, and emerging issues to leadership
• Help executives prepare major bid-related updates to the Board through talking points and preparation sessions

Program Delivery Lead, Medicare Advantage Bid Operations

General Counsel

• Provide a full range of legal advice and services on litigation, arbitration, and related legal matters and strategy
• Collaborate internally and with outside counsel on case strategy, discovery, and resolution of disputes
• Exercise independent judgment and decision-making on litigation issues and related tasks
• Apply in-depth and broad knowledge of litigation practices
• Take full ownership of legal matters
• Organize and manage individual litigation matters from inception through trial
• Work under modest supervision
• Travel occasionally to Humana offices for training or meetings

Counsel

Compliance

• Implement new federal and state rules, including PBM rules, across the enterprise
• Serve as subject matter expert and point of contact for state and federal implementations
• Lead implementation activity from onset to conclusion
• Research, understand, and apply laws, regulations, and regulatory guidance
• Analyze business requirements and complex issues
• Provide regulatory guidance to business partners, Law, Risk, and Compliance associates and leaders
• Develop and track a caseload of enterprise-wide and state-rule implementations
• Partner with Law, Risk, Compliance, and operational partners to ensure accurate and timely implementation
• Lead and participate in meetings
• Monitor implementation metrics and oversight tools
• Recommend new compliance performance measures
• Provide backup and support to Enterprise Compliance team members
• Report to an Associate Director

Senior Compliance Professional

Procurement

• Lead contract management, compliance, subcontract administration, procurement oversight, and ethics and compliance functions across multiple Federal Government programs
• Provide strategic direction and operational oversight for government contracts, subcontracts, purchasing activities, small business commitments, and compliance programs
• Ensure activities are administered according to applicable contractual, regulatory, and organizational requirements
• Report to an Associate VP of Contract Management
• Work remotely with occasional travel to Humana offices for training or meetings

Director, Contract Management

Manager

• Assess and evaluate members’ needs and requirements to support optimal wellness
• Engage and empower members and families using holistic strategies for recovery, health maintenance, and wellness participation
• Conduct telephonic and in-person assessments
• Guide members and families toward appropriate care and community resources
• Monitor member progress through regular assessments and evaluations
• Develop and implement personalized care plans and clinical interventions
• Collaborate with healthcare providers, community organizations, and service providers
• Coordinate essential services addressing physical health needs and social determinants of health
• Facilitate communication across interdisciplinary care teams and primary care providers
• Document and submit incident reports in accordance with organizational policies and regulatory requirements
• Report to the Manager of Care Management within the Louisiana Medicaid Team

RN, Field Care Manager

Researcher

• Review incoming referrals and documentation to ensure all relevant details are captured in the case management system
• Conduct follow-up calls to members, providers, internal partners, or other involved parties to verify information and gather additional details for research or case development
• Request and track medical records supporting program integrity reviews and investigations
• Request, obtain, and organize claims data for analysis and review
• Support analysts, investigators, and leadership by preparing case information and documentation for further review
• Create and maintain accurate database records
• Gather relevant information through follow-up outreach
• Obtain supporting documentation such as medical records and claims data
• Handle sensitive information professionally and confidentially

Program Integrity Researcher

Systems Engineer

• Lead enterprise patch management operations across Windows Server, Linux, virtual infrastructure, cloud platforms, and endpoint devices
• Develop and maintain patch deployment strategies, schedules, maintenance windows, and compliance standards
• Coordinate remediation for critical, high, and medium vulnerabilities
• Manage exception and risk acceptance processes with Information Security and application owners
• Administer enterprise patching technologies including MECM/SCCM, Intune, Red Hat Satellite, and Ansible
• Support operating system lifecycle management, including upgrades, patching, and end-of-support remediation
• Deploy and validate security updates across production and non-production environments
• Design and implement automation for patching efficiency, reporting, and compliance tracking
• Improve deployment processes, monitoring capabilities, and operational standards
• Maintain patch compliance metrics and service-level objectives
• Create executive and operational reporting on vulnerability remediation, compliance, aging vulnerabilities, and risk exposure
• Ensure adherence to regulatory, security, and organizational compliance requirements
• Partner with Infrastructure, Security, Cloud, Application Support, and Engineering teams
• Provide technical leadership during major vulnerability response events and emergency patching
• Participate in change management reviews, maintenance planning, and production readiness assessments
• Mentor junior engineers and contribute to team technical skill development

Senior Systems Engineer

QA Engineer

• Thoroughly evaluate software products against business standards and functional requirements
• Isolate, reproduce, and track defects
• Verify software fixes
• Develop test data and procedures
• Ensure software products meet organizational standards and end-user requirements
• Apply software development cycle and quality assurance methodologies
• Make decisions regarding work methods in occasionally ambiguous situations
• Report to the Director, Network Operations
• Support Humana's efforts to secure and transition into a new business opportunity
• Travel occasionally to Humana offices for training or meetings

Software Quality Testing Engineer

Architect

• Support Legal, Privacy, Compliance, Government Affairs, Humana Foundation, and Corporate Communications
• Perform technical planning and architecture development and modify specifications
• Develop specifications for new products, services, applications, and service offerings
• Assess compatibility and integration of proposed standard products and services
• Develop technology roadmaps and solution strategies aligned with organizational objectives
• Evaluate emerging technologies, AI capabilities, and legacy platforms for innovation, modernization, and business value
• Lead architecture and design efforts for enterprise applications, integrations, and digital solutions
• Serve as the primary technology liaison across corporate affairs functions
• Drive adoption of AI-enabled solutions with appropriate governance, security, and responsible-use practices
• Ensure compliance with EIP, cybersecurity, privacy, and regulatory requirements
• Provide technical leadership in triaging, troubleshooting, and resolving complex application and production support issues
• Collaborate with enterprise architecture, security, infrastructure, and delivery teams on scalable, secure, and supportable solutions
• Occasionally travel to Humana offices for training or meetings

Senior Application Architect

• Partner with business leaders to develop technology roadmaps and solution strategies aligned with organizational objectives
• Evaluate emerging technologies, AI capabilities, and legacy platforms for innovation, modernization, and business value
• Lead architecture and design efforts for enterprise applications, integrations, and digital solutions
• Serve as the primary technology liaison across Legal, Privacy, Compliance, Government Affairs, Humana Foundation, and Corporate Communications
• Drive adoption of AI-enabled solutions with appropriate governance, security, and responsible-use practices
• Ensure compliance with Enterprise Information Protection (EIP), cybersecurity, privacy, and regulatory requirements
• Provide technical leadership in triaging, troubleshooting, and resolving complex application and production support issues
• Collaborate with enterprise architecture, security, infrastructure, and delivery teams to implement scalable, secure, and supportable solutions
• Perform technical planning, architecture development, and modification of specifications
• Develop specifications for new products, services, applications, and service offerings
• Assess compatibility and integration of proposed standard products and services across interdependent applications

Account Manager

• Manage all available resources to achieve sales growth, improve results, and meet operational goals within the assigned market
• Coordinate sales efforts on a national level
• Maintain and support external field sales resources, including individual agents, agencies, and partners
• Develop external market engagement and sales strategy with the Director, local markets, tele-sales executives, and account executives
• Coordinate sales support
• Collaborate with other Broker Relationship Managers to support national and regional partners
• Ensure a consistent agent experience across all markets
• Support the well-being and Medicare-related service goals of Humana’s consumers

Broker Relationship Manager

Product Manager

• Convey product vision and roadmap to an Agile delivery team
• Define user stories and prioritize the product backlog
• Maximize the value of products created by the Agile team
• Liaise with stakeholders and the development team
• Ensure the right product is built in the right order, within budget, and by the deadline
• Serve as the Agile team's primary contact for information, work prioritization, and decision-making
• Report to the Director of Project Management
• Support Humana's efforts to secure and transition into a new business opportunity

Senior Product Owner

General

• Define sales product strategy for one or more lines of business targeting specific markets and/or business segments
• Develop key performance indicators to drive sales program effectiveness and cost efficiencies
• Provide data-driven expertise and management reporting to improve sales performance and increase market share
• Develop go-to-market strategies and identify new business opportunities to increase the overall sales portfolio
• Identify improvement opportunities through trend and utilization analysis
• Collaborate with business leaders, marketing, and finance on strategic and competitive sales plans
• Advise executives on functional strategies and significant matters
• Solve complex business problems using internal and external data sources
• Describe tools, technologies, applications, and practices for collecting, integrating, analyzing, and presenting organizational data
• Generate ad hoc reports and regular datasets for end users using system tools and database or data warehouse queries and scripts
• Integrate data from multiple sources to produce requested data elements
• Program and maintain report forms, dashboards, data generators, canned reports, and end-user information portals
• Create report specifications based on business requests
• Serve as the first touchpoint for product leader data needs and identify solutions with data and analytics teams, including data science
• Lead the design, development, implementation, and evaluation of measurement strategies to advance business objectives and OKRs
• Prepare and present insights to product leaders to improve operations, efficiency, and trend savings
• Improve data and reporting process efficiency through automation, documentation, and best practices
• Deliver consistent reporting look and feel to end users

Channel Development Lead

• Convey product vision and roadmap to an Agile delivery team
• Define user stories and prioritize the product backlog
• Maximize the value of products created by the Agile team
• Liaise with stakeholders and the development team to ensure the right product is built in the right order, within budget and by the deadline
• Serve as the Agile team's primary contact for information, work prioritization, and decision-making
• Report to the Director, Network Operations
• Support Humana's efforts to secure and transition into a new business opportunity