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Huntington National BankCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial insurance operations, including policy administration, client service, and regulatory compliance. Proficient in managing client interactions and documentation while supporting agency growth initiatives.
Highest-signal resume keywords
Commercial Insurance ExperienceActive Property And Casualty Insurance LicenseAgency Management Systems FamiliarityMicrosoft Office ProficiencyStrong Organizational Skills
About the role
Key responsibilities & impact- Support the service, retention, and growth of the agency's client portfolio
- Provide administrative, technical, and operational support to Producers, Account Executives, Account Managers, and other team members
- Maintain awareness of insurance industry trends, carrier changes, coverage updates, and regulatory developments
- Respond to internal and external service requests by researching issues, resolving inquiries, and ensuring follow-through
- Collaborate with Producers, Account Managers, Account Executives, carriers, and other team members to address client needs
- Perform service and policy administration activities and escalate coverage, underwriting, or client concerns as appropriate
- Process policy transactions including endorsements, audits, cancellations, reinstatements, certificates, and related documentation
- Review endorsements, audits, policy changes, policy documents, and carrier correspondence for accuracy, completeness, and compliance
- Support new business and renewal marketing efforts by gathering underwriting information and preparing application materials
- Coordinate with clients and carrier partners to obtain required documentation
- Prepare client summaries, renewal presentations, proposal support materials, and related documentation
- Maintain accurate client and policy information in agency management systems
- Document client interactions, policy activity, correspondence, and service actions
- Contribute to agency growth initiatives and process improvement efforts
Requirements
What you’ll need- High school diploma or equivalent
- 1+ year of commercial insurance industry experience
- Active Property and Casualty insurance license
- Preferred: Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field
- Preferred: Industry designations or progress toward professional certifications such as CISR, CIC, CPCU, or AAI
- Strong organizational, administrative, and time management skills
- Excellent verbal and written communication skills
- Strong attention to detail and commitment to accuracy
- Ability to work independently while collaborating effectively within a team environment
- Demonstrated judgment in recognizing and escalating coverage, underwriting, or client concerns
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Proficiency with Microsoft Office applications and agency technology platforms
- Experience working within an independent agency, brokerage, or insurance carrier environment
- Familiarity with agency management systems and document management platforms
- Applicants must be currently authorized to work in the United States on a full-time basis
- Huntington will not sponsor applicants for immigration benefits
Benefits
Comp & perks- Flexible work arrangement may be available for certain positions outside the branch network, combining in-office and work-from-home
- Opportunity for remote roles to come together in offices for moments that matter
- Full-time employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Policy AdministrationPolicy Transactions ProcessingEndorsements ReviewUnderwriting Information GatheringDocumentation Preparation
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationAttention To DetailTime ManagementTeam Collaboration
Tools & Technologies
Agency Technology PlatformsDocument Management Platforms
Certifications & Qualifications
CISRCICCPCUAAI
Industry Keywords
Insurance Industry TrendsClient Portfolio ManagementRegulatory DevelopmentsService Requests ResolutionIndependent Agency Experience