Risk Operations Analyst
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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud detection and risk operations, utilizing SQL and data analysis tools to identify and mitigate fraud risks. Strong communication skills facilitate collaboration with cross-functional teams and effective reporting to leadership and customers.
Highest-signal resume keywords
Fraud Detection SoftwareSQL ProficiencyData AnalysisRisk Management FrameworksAnalytical Problem-Solving
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Investigate high-risk accounts, documents and transactions to identify fraud such as fake or synthetic identities, account takeover and document forgery
- Analyse large datasets to detect patterns, trends and anomalies, including retrospective analysis to uncover new fraud patterns and new ways of catching fraud
- Use fraud detection software and tools to strengthen monitoring and investigations
- Run regular check-ins with customers on risk, performance and the reasoning behind decisions
- Prepare reports for leadership and customers on fraud incidents, findings and recommended improvements
- Generate activity reports for internal reviews and customer check-ins
- Work closely with Product and Engineering to turn findings into better rules, tooling and detection systems
- Respond to emerging fraud trends and incidents, adjusting priorities with the team
- Help design and scale processes, workflows and automation for efficient risk operations
- Identify gaps in systems, policies and detection strategies and deliver improvements with stakeholders
- Contribute to ad hoc cross-functional projects that strengthen fraud prevention strategies
Requirements
What you’ll need- 3+ years of experience in fraud, risk operations, trust & safety, a related investigative field or equivalent experience
- Hands-on SQL for investigations and analysis alongside other data tools (e.g., Excel, Google Workspace)
- Strong analytical and problem-solving skills, with sound judgment on ambiguous cases
- Experience working across teams, ideally with Product or Engineering and explaining complex findings simply
- Comfortable speaking and presenting to customers and leadership
- Able to work independently as well as part of a team, and to prioritise multiple tasks and change direction in a very fast-paced environment
- Takes ownership and brings energy and urgency to solving problems, with a willingness to dig deep to find the answer
- Excellent written and verbal communication skills
- Familiarity with risk management frameworks and relevant standards
- Experience with fraud and risk tools
- Fintech, payments, marketplace or startup experience is a plus
- Experience improving or automating workflows is a plus
Benefits
Comp & perks- Competitive salary and meaningful equity
- Comprehensive healthcare
- Unlimited vacation policy
- 401(k) and pension plans
- Complete work setup
- Monthly wellness stipend
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisFraud DetectionPattern RecognitionWorkflow AutomationRisk OperationsDocument Forgery InvestigationAnomaly DetectionRetrospective AnalysisFraud Tools
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsTeam CollaborationOwnership
Tools & Technologies
ExcelGoogle WorkspaceFraud Detection Tools
Industry Keywords
FintechPaymentsMarketplaceStartupTrust & Safety